Taco John’s hires Ian Poole as VP of development to fuel growth

April 24, 2026

Taco John's has named industry veteran Ian Poole vice president of development. Poole will focus on franchisee support, onboarding, real estate and…

Nick the Greek opens second Reno location, plans to reach 100 units by mid-2026

April 23, 2026

Nick the Greek has opened its second location in Reno, 10310 N. McCarran Blvd., as part of an expansion plan to reach 100 restaurant openings by mid-2026. The…

Scooter’s brews Southeast growth with Boddie-Noell partnership

April 23, 2026

Scooter's Coffee has signed a multi-store development agreement with Boddie-Noell Enterprises to expand its Southeast presence.

Chicken Salad Chick posts record Q1 2026 growth

April 22, 2026

Chicken Salad Chick reported solid record results for the first quarter of 2026, thanks to franchise development and market expansion.

Dog Haus unleashes operator-driven franchise model

April 22, 2026

Dog Haus is overhauling its franchise model to give front-line operators a larger role in ownership, leadership and decision-making.

SynergySuite Makes the 2025 FoodTech 500

Forward Fooding Recognizes the AI-Powered Restaurant Platform Among the World’s Most Innovative AgriFoodTech Companies.

Rethinking Peak Performance in the Digital Restaurant Era

Traditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations…

Presented by Service Management Group

Smoothie King to shift menu, store design

April 21, 2026

Smoothie King has announced a brand evolution plan to support and accelerate long-term growth. The Dallas-based fast-casual chain, which has over 1,10…

Kayla Edidin named COO of Red Door Brands

April 21, 2026

Kayla Edidin has been named chief operating officer of Red Door Brands, a franchise company that owns and operates brands including McAlister's Deli, Little…

The Complete Guide to Team Communication for Restaurant Franchise Owners

Running a restaurant franchise on texts and group chats is messier and riskier than you'd think. Here is a complete guide to improving and organizing team…

Pokeworks bowls up record Q1, expands pipeline and menu

April 20, 2026

Irvine, California-based Pokeworks reported its strongest first-quarter performance since its 2015 launch, resulting from openings, development deals and menu…

WaBa Grill eyes $1M AUV, unveils 2026 plans

April 20, 2026

WaBa Grill is on track to exceed $1 million in average unit volumes and reported 10% same-store sales growth early this year, according to a company press…

Best Team Chat Apps for Multi-Location Restaurants in 2026

Managing team communication across multiple restaurant locations is challenging, and cannot be done properly on text threads and huge group chats. Compare the…

Freddy’s lands 1st military base location

April 17, 2026

Freddy's Frozen Custard & Steakburgers deployed its first restaurant on a U.S. military installation, opening April 15 at U.S. Army post Fort Lee in Prince…

Which Wich stacks UK expansion with London franchise deal

April 16, 2026

Dallas-based Which Wich is boosting its U.K. expansion through a multi-unit franchise agreement with franchisee Reza Hassanadeh.

Bean & Brews pours on expansion with 7 openings in Q1

April 16, 2026

Bean & Brews Coffee House continued its national growth plans, opening seven locations in the first quarter of 2026, according to a company press release.

Dave’s Hot Chicken fires up expansion with 8 openings

April 15, 2026

Dave's Hot Chicken is boosting its national expansion, with plans to open eight locations on April 16.

Big Dave’s Cheesesteaks Secures Tampa Expansion as Growth Strategy Gains Speed

Big Dave’s Cheesesteaks has secured its entry into the Tampa market, marking a significant step forward in the brand’s national expansion strategy and…

Design experiences that earn loyalty from day one

Traditional experience management starts after the interaction, but with Ignite Communities, people are brought into the process much earlier.

Presented by Service Management Group

The real cost of a broken customer experience (CX): Revenue loss, operational drag, and brand damage

The true cost of a broken CX extends far beyond a single transaction. It compounds over time, affecting revenue, operational efficiency, employee engagement…