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Business Strategy and Profitability News & Media

Chicken Salad Chick adding to North Carolina footprint

August 10, 2026

Chicken Salad Chick will open its newest restaurant Aug. 19 at 1016 Burkemont Ave., in Morganton, North Carolina, continuing the Atlanta-based chain's…

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The MilkShake Factory expands with Fort Collins, Colorado opening

August 7, 2026

The MilkShake Factory has expanded its footprint with the opening of a new location in Fort Collins, Colorado. The Pittsburgh-based dessert brand opened the…

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Tropical Smoothie names Joe Sieve chief development, growth officer

August 7, 2026

Tropical Smoothie Café has hired Joe Sieve as chief development and growth officer, replacing Cheryl Fletcher, who will retire at the end of August.

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Konala opens 1st New Jersey restaurant as expansion continues

August 6, 2026

Konala opened its first New Jersey restaurant July 31 at 11 Franklin Ave., in Belleville, marking another step in the company's nationwide expansion.

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Jeff's Bagel Run signs 10-unit Pennsylvania franchise deal

August 6, 2026

Jeff's Bagel Run is expanding into Pennsylvania after signing a 10-unit franchise agreement with Jay and Amy DeLuca, Eric Clark and Nadia Hankin.

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How Tony Roma's is using fast-casual strategies to reinvent itself

by Amy Sorter — Writer and Editor, Connect Media

CEO Mina Haque explains how the 54-year-old brand is adapting to changing consumer habits without abandoning its casual-dining roots.

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Crisp & Green opens 3rd Omaha-area restaurant

August 5, 2026

Crisp & Green has opened its third Omaha-area restaurant in Papillion, Nebraska, as the Minneapolis-based fast-casual brand continues to expand its…

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Sweet Paris Crêperie & Café to open first North Carolina location

August 5, 2026

Sweet Paris Crêperie & Café will debut in North Carolina with a Cary restaurant, expanding the Houston-based fast casual brand's presence in the Southeast.

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How Urban Bird Hot Chicken turned a bad lease into a fast-growing brand

Brandon and Chantel Gawthorp built 32 Wingstop franchises across three states over 20 years, then let it all go to bet on themselves. They opened the first…

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5 menu localization myths that could hurt your restaurant brand

by Amy Sorter — Writer and Editor, Connect Media

August 4, 2026

Michael Magerl, Joel Bulger, John Iannucci and Sarah Rooney are the panelists for "From Trend to Table: Operationalizing Regional Promotions in a Multi-Unit…

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Traffic counts show signs of recovery post Cyclospora

August 3, 2026

Restaurant chains that experienced sharp declines in foot traffic following the recent Cyclospora outbreak are beginning to recover, although some brands…

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3 leaders every Founder must hire to scale

by Kathleen Wood — Founder, K. Wood Partners

To successfully scale a company and transition from an overwhelmed operator to a confident CEO, founders must stop trying to manage everything themselves and…

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Shark Club Sports Bar & Grill opens 2nd US location in North Texas

August 3, 2026

Vancouver, British Columbia-based Shark Club Sports Bar & Grill will open its second U.S. location Aug. 7 at 13850 Chadwick Parkway in Northlake, Texas.

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How FiiZ Drinks is turning a viral beverage trend into a scalable brand

Plus, Instant CEO Tal Clark reveals new data on restaurant worker financial stress and why faster access to earned wages could be the next retention advantage

Presented by Instant Financial

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Shipley Donuts grows footprint with 9-shop franchise deals in Q2

July 31, 2026

Shipley Donuts expanded its national presence during the first half of 2026, signing franchise agreements for nine shops, entering three new markets and…

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How Latitude Food Group CEO James O’Reilly is scaling &pizza, Tijuana Flats

by Mandy Wolf Detwiler — Editor, Connect Media

As CEO of Latitude Food Group, industry veteran James O'Reilly is leveraging a centralized backend support model and rigorous operational discipline to…

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Restaurant catering doesn't need more tech. It needs better tech

Catering companies have plenty of tech options. The key is selecting the right ones for maximum efficiency.

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Café Rio debuts LTO Utah Burrito as turnaround continues

July 30, 2026

Café Rio has introduced the limited-time Utah Burrito as part of its broader turnaround effort. The state-inspired menu item debuted July 24, Utah's Pioneer…

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PJ's Coffee among 1st tenants at former CVS

July 29, 2026

PJ's Coffee is one of the first tenants to open at a redeveloped former CVS Pharmacy in Baton Rouge this August. Wingstop, Marco's Pizza and Donuts and Burgers…

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Why Taco Cabana is expanding its franchise beyond the Lone Star State

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler chats with Taco Cabana's director of franchise sales and development, John Ramsay…

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