How Diners Choose Restaurants [Restaurant Insights Report]

Working with an independent research firm, we surveyed 521 participants across the U.S. of varying ages, geographies, and life stages to find out what’s getting people in the door... and what’s pushing them out.

Type: White Paper

Sponsor: TouchBistro




6 Things That Will Destroy Your Restaurant

Before you hastily put together a restaurant business plan, build a menu with all of your family’s famous recipes, empty your savings account and sign a 10-year lease, take a few deep breaths and read through this guide.

Type: White Paper

Sponsor: TouchBistro




The Ultimate Guide to Credit Card Processing

In this Ultimate Guide to Credit Card Processing you’ll learn how rates are determined, where the money goes when customers pay by card, security necessities to protect your business, how to choose a processor that’s right for you and so much more!

Type: White Paper

Sponsor: TouchBistro


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FEATURES


Be like Amazon to win the 'Great Restaurant Market Share War'

The only way for restaurants to grow is to optimize every single aspect of their businesses.

Dickey's, Quiznos, Firenza execs: Cloud technology gives a lift, but needs advocates

Cloud technology enables companies to respond faster to market changes and empowers employees to perform better, but change doesn't come without pain.

3 ways to open a (drive-thru) window of opportunity for fast casuals

The market is maturing and becoming saturated, requiring fast casual restaurants to look for new ways to stay ahead of the competition. Is the drive-thru the answer?

Restaurateurs: 'Don’t hesitate to offer mobile payments'

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the Fast Casual Executive Summit drew an overflow audience.

3 tips for hiring, retaining millennial workers: Part 2

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future. Do you know how to recruit and retain them?

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

6 practices you must share with your GMs

In today's highly competitive restaurant space it's more important than ever before to help your team leverage your information to yours and their advantage.

Kiosks drive add-on orders for French fast casual

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

3 ways to keep your employees engaged enough to stay

While you can't stop people from leaving, you can make the most of your staff's time at your restaurant by including them in day-to-day processes.

Restaurant analytics: What should you expect to pay?

The array of BI solutions means there is also a variety of pricing options. One expert weighs them.

Independent restaurateur juggles highs, lows of adding self-order kiosks (Part 2)

The co-founder of Flatbread Grill and an exec from Nextep give advice on how to avoid headaches when deploying kiosks.

4 ways to tap into data for better decision-making

By Mike Shipley, director of analytics & insight solutions, Fourth For some restaurant managers, the idea of using data in their day-to-day operations is a foreign concept, but in today's highly competitive environment, the right data is exactly what's needed...

Independent fast casual wades into self-serve kiosks, Part 1

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have also been challenges, however.

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly and easily change or tweak content in real-time.

Caliburger’s CEO offers vision for automated restaurants

Automated restaurants, driven by artificial intelligence and robots, is closer than many think, according to the CEO of a company involved with automation technology and foodservice.

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