Carolina Firehouse: A Success Story

Paul Baity is a food truck owner who is on the go! He shares his story about how he was able to speed up service and move his lines faster by adopting TouchBistro’s iPad POS.

Type: Case Study

Sponsor: TouchBistro




Delivering an End-to-End Customer Experience

Acrelec America addresses the customer journey from start to finish.

Type: White Paper

Sponsor: Acrelec - formerly Hyperactive Technologies




5 Tried-and-True Technologies that Improve Restaurant Operations

New technologies appear on the market on a daily basis, but there are plenty of existing applications that can help operators deliver a superior experience.

Type: White Paper

Sponsor: Long Range Systems


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FEATURES


4 ways to use tech to optimize labor costs

Monitoring labor costs is more crucial than ever, but back-office systems can automate and help lower labor costs.

5 reasons your restaurant loyalty program stinks

While most people in the restaurant industry understand that loyalty programs can increase overall revenue by 5-to-10 percent and that 68 percent of millennials aren't loyal to a brand without a solid loyalty program, it's a whole different ballgame when...

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Labor issues: Why your brilliant marketing efforts are failing

Before you pass labor issues off to the next guy, you may want to see how labor affects the marketing department's efforts.

3 ways your tech provider is taking advantage of you

As you enter into new relationships with vendors (whether a POS system, a Back Office solution or an Above Store Reporting Tool), be aware that there are a variety of agreement designs that can work both for or against you.

The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers would rather use text than voice to communicate with front-line team members.

Special Report: 'tipping point' on the way for restaurant self-serve kiosks

A special report explores the growing interest by restaurants in self order kiosks. While determining return on investment poses challenges, the market is changing and restaurants must consider their options.

How blockchain technology brings new efficiencies and transparency to the food supply chain

A blockchain allows anyone with access to its electronic ledger to track what went into a product and who handled it along the way. This transparency is especially relevant to food supply chains, given the geographic expansion of these supply chains in recent years and the amount of data companies track.

Using chatbots to launch delivery, keep customer connection

Using chatbots is one way to offer delivery while keeping a direct relationship with the customer.

The 3 Cs of restaurant growth revealed

The Chinese market, chicken concepts and coffee chains will drive industry growth this year.

10 reasons to attend the 2017 ICX Summit

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

How technology communication will spark a restaurant revolution

Connecting POS systems, apps and ordering systems with one another is now possible, but very few systems can integrate smoothly. That's where the concept of a universal access point — known as an application program interface, or API — comes in.

Mobile Vending University helps prepare food truck owners

Mobile Vending University provides a certified course in operating a food truck in Pasco, Washington. The attendees are taught by subject matter experts in all aspects of operating a food truck.

How technology can improve ROI of maintaining foodservice equipment

Foodservice equipment has long required multiple distribution levels. Managing equipment information on such equipment places a heavy burden on all players in the supply chain. New technology offers options to reduce data management.

3 ways technology can lower food costs

With timely insights, restaurants can optimize processes, make better decisions, and save time and money

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