Drive-thru and other types of restaurant digital signage are getting smarter nearly by the second, which could trigger customer connection opportunities for restaurant operators.
Capturing a customer, gaining an understanding of what drove that customer to you, quantifying revenue and leveraging customer data to segment audiences in order to personalize social media campaigns provides a massive online advantage over slower-moving competitors.
Will history repeat itself in the restaurant industry? Not if brands take control now.
While delivery is becoming a must-have for restaurants, there are five things operators should ask themselves before rolling out a new delivery program.
One expert discusses three types of blasts that can help restaurants maximize customer outreach.
If your restaurant needs more visibility, SEO may help.
As technology's presence grows in the restaurant space, operators can utilize data to detect theft and increase their bottom lines.
Remember the song, "It's All About The Bass" by Meghan Trainor? Well, it's all about the bass for your customers, too, which is why they care about how many calories they are consuming. That's the bottom line.
Millennials are 87 percent more loyal to companies that supports social or environmental causes.
As the spotlight on harassment continues to grow, it's crucial restaurant leaders adapt and work to create safer, more equal workplaces.
In the restaurant sector, digital solutions provide an easy and streamlined way to prevent infringing on your employee's privacy rights.
Like all technology, restaurant app development grows exponentially. But consumers' demands of those apps grows at least as quickly, with diners always seeking more speed, convenience, quality and value.
Top 5 reasons you'll suffer from FOMO if you don't join us at the Restaurant Franchising and Innovation Summit
Why suffer the "fear of missing out" when you can join us in Louisville for one of the industry's most inspirational events of the year?
When it comes to the 22 and under age group, marketers have their work cut out for them. This group of individuals born after 1996, referred to as Gen Z, represents one-quarter of the population and already wields an estimated $44 billion in spending power.
Mike Chissler, chief operating officer of Holler & Dash, pulls back the curtain on Holler & Dash — Cracker Barrel's fast casual concept serving southern style biscuits and dishes to a newer, younger crowd.
Understanding Gen Z's relationship to the over-the-top food trends taking over social media — from supersized snacks to tiny food to immersive culinary museums — will be key to brands looking to attract young generations on the hunt for epic eats.
Effective menu board design follows a structured, analytical approach that is much more than a graphic exercise.
Natalie and Drew French came up with the idea to launch their fast casual pizza brand —Your Pie — while honeymooning in Italy.
By Christopher Sebes, president, Xenial (formerly known as Heartland Commerce). There certainly has been a lot of buzz around delivery. Take, for example, the recent news about YUM — parent company of Pizza Hut, KFC and Taco Bell — investing...
The ban could push restaurants to adopt new standards for packaging and supplies to reduce the materials that end up in their waste and recycling bins and to adjust guests' behavior to reduce consumption first.