Speaker Spotlight: Jay Jhun, senior director, loyalty and digital, Church's Texas Chicken
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Jay Jhun, senior director, loyalty and digital, at Church's Texas Chicken, shares insight on his career, achievements and industry trends ahead of his appearance at the Restaurant Franchising & Innovation Summit 2026.
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Professor Green teams with Hero Brands to launch PG in UK
by Cherryh Cansler — Editor, FastCasual.com
PG Fast Food is shunning the traditional burger-and-fries blueprint in favor of a "naughty but nice" menu that emphasizes choice. Offerings include the "UFO" — a filled and sealed toasted pocket — salad and rice bowls, dirty sodas and Ice Grapes.
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Measuring the impact of culture change in the workplace
by Jim Knight — Founder & CEO, Knight Speaker
To successfully transform company culture, organizations must move beyond mission statements by tracking specific metrics — such as engagement, turnover and productivity — while utilizing consistent feedback loops and data-driven tools to ensure the shift drives both employee satisfaction and business results.
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The accidental franchisor: Eddie Flores Jr. kicks off Restaurant Franchising & Innovation Summit with candid look at L&L Hawaiian Barbecue
Eddie Flores Jr. transitioned from real estate to become the franchisor of L&L Hawaiian Barbecue, building a legacy based on the "aloha spirit" and family values that has grown into a leading international restaurant chain.
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The 4:30 am grind: How a cotton-field startup turned into an artisan pizza empire
by Mandy Wolf Detwiler — Editor, Networld Media Group
In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks to Joe Carlucci, founder and owner of Valentina's Pizzeria & Wine Bar in Alabama. Carlucci, who has dozens of years in pizza, is a member of the World Pizza Champions and a leader in the industry.
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The New Front of House: Why Pizza’s Next Growth Era Runs on Self-Order Kiosks + Intelligent POS Systems
Easy-to-use kiosks fully integrated with a modern POS system have emerged as the most efficient and cost-effective solution to the challenge of front-of-store ordering during busy times. This solution provides an app-like experience inside the store, built specifically for busy walk-in customers.
2025 Fast Casual Top 100 Movers & Shakers
This year, the exceptional caliber of leadership across the industry led to a slight adjustment in our numbers—we were compelled to recognize 100 brands and 25 executives instead of our usual 75- 25 split. We also added an extra executive, a testament to the fierce competition and outstanding contributions within the fast-casual arena.
