3 technologies restaurants should be running toward, not from

It’s time for restaurant marketers to make some bets on technology.

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3 tech trends coming off the back burner

While the majority of new technology is often found in the front of house, the real labor is saved where the dirty work takes place — the back of house.

Why gluten-free isn't a dying trend

The gluten-free demand, which started a few ago, shows no signs of abatement. Instead, the trend is giving indications that it's spreading to include all restaurant sectors, including those offering quick-service sandwiches and fast casual concoctions of all sorts.

Can Smashburger's former CEO put Pie Five back on positive path?

The last few years have been tough for Rave Restaurant Group, which owns Pie Five and Pizza Inn. Smasburger's former CEO, Scott Crane, however, stepped into the corner office this week and has plans to grow the brand.

C-Speak: Is your audit program helping you attract customers?

Watch this video interview with a foodservice expert to learn why so many audit programs fail and what brands should know when searching for, designing and implementing their own plans.

Sponsor: The Steritech Group


Positive loitering: How fast casuals can increase customer dwell time, spend with digital signage

By encouraging longer dwell times and shorter perceived dwell/wait times through digital signage, your chain can increase the overall spend per guest and amplify engagement — ensuring the customer will be back.

Cafe Rio execs talk strategy behind brand's rapid growth

Strong leadership, innovative tools and a commitment to treat each location as its only location are all reasons for the brand's robust growth.

Fast Casual CEOs predict the future

Several CEOs weigh in on the year's unfolding trends.

IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions and a special networking function.

Sleep talkers beware: Alexa is listening for your restaurant reorders

Amazon Prime members can now voice-order meals through Amazon Restaurants on Alexa-enabled devices,

Great Harvest Bread CEO: Competitors should be worried

The chain has launched a "hub-and-spoke" bakery-cafe franchise opportunity, meaning franchisees can purchase a large territory that includes a single Great Harvest Bread Co. bakery operation, and as many cafe-only units as they desire in surrounding towns.

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RESOURCES




Internet + Enterprise = the New ‘Interprise’

Network architecture is leveraging 4G LTE, the cloud and SD-WAN to create a new way of managing the enterprise.

Type: White Paper

Sponsor: Cradlepoint




Working with GPOS in the Food Service and Hospitality Industry

A Group Buying Organization (GPO) is an organization that helps pool the buying power of members to help get the best possible prices and quality on products and services. In the consumer markets, these programs are comparable to Costco, Shoppers Warehouse, or insurance bundlers.

Type: White Paper

Sponsor: Axis Purchasing




[LIVE WEBINAR] How Which Wich franchises are engaging their frontline employees

Date: Feb 9, 2017 | Time: 2:00 PM ET | Duration: 1 hour| In this webinar, presenters will will walk through how to create a documented employee engagement strategy that tackles some of the biggest problems distributed workforce companies face such as onboarding, retention, and alignment. Register now!

Type: Webinar

Sponsor: Emplify




Getting the most out of Digital Menu Boards

Digital Menu Boards are popping up in restaurants of all kinds, from your local burger joint to the big national chains.

Type: White Paper

Sponsor: SmarterSign




Why Foodservice Organizations Win with GPOs

A Group Buying Organization (GPO) is an organization that helps pool the buying power of members to help get the best possible prices and quality on products and services. In the consumer markets, these programs are comparable to Costco, Shoppers Warehouse, or insurance bundlers.

Type: White Paper

Sponsor: Axis Purchasing




Manage Food Quality to maximize ROI

The goal of every foodservice operator is for their patrons to have a wonderful, unique dining experience that prompts them to return again and again. Even better, if customers are impressed enough, they will tell friends and family or write up a favorable evaluation to share on Yelp or another review website.

Type: White Paper

Sponsor: Axis Purchasing


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