5 Ways to Ensure Customer Experience is Consistently Awesome at Your Restaurants

Creating and maintaining an awesome customer experience consistently across all your restaurants is no small feat.

Type: White Paper

Sponsor: WAND Corporation




How To Stretch Customer Imagination With Digital Signage

Identify a variety of opportunities where new and unique displays can be deployed for maximum impact.

Type: White Paper

Sponsor: LG Electronics USA, Inc.




5 Tried-and-True Technologies that Improve Restaurant Operations

New technologies appear on the market on a daily basis, but there are plenty of existing applications that can help operators deliver a superior experience.

Type: White Paper

Sponsor: Long Range Systems


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FEATURES


Food truck growth goes full throttle: Part 2 - costs and challenges

Businesses and individuals driven by a passion for serving all types of food are recognizing the opportunity to launch a food truck. While these entrepreneurs hail from a variety of backgrounds, they all face the challenges of having sufficient capital, defining their niche, establishing a solid business strategy and executing it.

3 New Year's resolutions to improve profitability, optimize sourcing, reduce risk

All restaurant brands need to make sure they have a strong supply chain and a well-developed risk management strategy. You may not be able to predict the future of your growing company, but you can ensure visibility and risk reduction are on the agenda.

Are you accounting for those holiday gift cards correctly?

For many restaurants, the holiday season bustles with promotions, parties and gift card sales. But amid the season's cheer, restaurants must account for these gift cards properly.

You can’t win an EEOC lawsuit, but you can prevent it

Of the 89,385 charges the EEOC reviewed in 2015, Retaliation, Race, Disability, and Sex discrimination were the most prevalent, and 28,000 charges, or 31 percent, involved harassment. That is alarming for restaurants, where carefree culture often toes the line between camaraderie and harassment.

All hail the diehards: Limited-service chains open Christmas

News reporters, convenience and retail store employees, first responders and medical personnel are among that committed group of people who rarely get holidays off. They are also the core customers for the following chains that remain open and ready to...

Kiosks killing jobs? Current events beg the question, but the facts say otherwise

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about job losses, but in reality, kiosks are serving to reallocate labor from the front to the back of the restaurant and in some cases, add jobs.

Kiosks killing jobs? Current events beg the question, but the facts say otherwise

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about job losses, but in reality, kiosks are serving to reallocate labor from the front to the back of the restaurant and in some cases, add jobs.

Trumping the restaurant industry

The founder and owner of the six-restaurant Uncle Jack's brand and former host of the Food Network's "Restaurant Stakeout" discusses how he thinks President-elect Donald Trump will help restaurant operators.

Why Moe's Southwest Grill, A&W focusing on digital marketing

Digital media is always changing, so it's important to stay up-to-date with the latest trends and developments.

3 steps to choose the right technology

We all know that the amount of investment capital flowing into the food tech space has led to a virtual saturation of new restaurant technology in everything from online ordering systems to self-monitoring ovens, and even a burger-making robot. Here is a three-step process to help choose which technology is right for a growing business.

117-year-old Japanese brand outperforms industry average

Apparently after nearly 120 years in business, you can still learn a thing or two about the restaurant industry. At least that's been the case for Yoshinoya Japanese Kitchen, which has turned in a year of above-industry average sales growth.

Series part II: 5 key questions to ask about digital signage software

By Stuart Armstrong/ ComQi Group President When it comes to selecting a digital signage system and software for your food service operation, some features really should not be compromised. The fact is that every restaurant is different and has some...

Fast Casual Summit: 10 moves to maximize your manpower

A one-hour session on optimizing restaurant labor yielded many more hours worth of proven strategies to maximize the efforts of your workforce. This article focuses on the 10 ideas put forth in the session last month at the Fast Casual Executive Summit in Laguna Beach, California.

3 lessons restaurants can learn from Amazon's supply chain strategy

Restaurants that want to mirror Amazon's success must first employ the strategic work it applies to its supply chain technology and infrastructure.

Fast Casual Summit helps industry 'brains' exchange experience

Been there. Done that. That old saying, indicating a shared experience — often the challenging ones — aptly describes a series of continuing sessions that took place at this year's Fast Casual Executive Summit in Southern California earlier this month.

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You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.

NEWS