3 Ways to Optimize Labor Efficiencies and Cut Costs

Operators are facing high turnover rates and new regulatory pressures, making the task of managing labor costs increasingly more difficult. There are steps those operators can take to make the challenge easier to manage.

Type: White Paper

Sponsor: Long Range Systems




Carolina Firehouse: A Success Story

Paul Baity is a food truck owner who is on the go! He shares his story about how he was able to speed up service and move his lines faster by adopting TouchBistro’s iPad POS.

Type: Case Study

Sponsor: TouchBistro




6 Potential Technology Gaps in Your Restaurants

Limited service restaurants are typically ahead of the curve when it comes to technology; early adoption means increased customer experience and improved operational efficiency. But there are some potentially big technology gaps that still exist within restaurants. Download our article to learn six potential gaps in your restaurants.

Type: White Paper

Sponsor: WAND Corporation


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FEATURES


4 ways your restaurant staff is stealing from you

Opportunities for theft will depend on the operations and setup of your restaurant, but if you think like a thief, you're more likely to recognize and prevent possible loopholes

Starbucks to create 240K jobs

The chain is on target to create more than 240,000 jobs globally —  68,000 in the U.S. — by opening 12,000 stores globally and 3,400 new stores in the U.S. by 2021. Jobs were just one of the many topics Starbucks execs addressed during today's shareholders meeting, however.

Cottage Inn exec: 'Female leaders ask the right questions'

Deborah Masse has led Cottage Inn to double-digit sales growth by rolling out a new branding initiative and through the introduction of digital and social marketing.

Moe's franchisee: 'Don't take no for an answer'

Jennifer Wade has been a Moe's Southwest Grill franchisee since 2002. The single mom now owns three locations and is the only female franchisee on the Moe's Franchise Advisory Council, in which she serves as president.

Buffalo Wild Wings CEO: 'Having diverse leadership brings out the best in any industry'

Sally Smith believes women make great leaders because they "figure out a way to do it all."

Spring training: Are you disengaging your employees?

Clearly, increasing employee satisfaction, engagement, and retention is critical to your success, but the question remains: What can you do to truly achieve these objectives?

4 metrics every restaurant should track

You may be running a well-structured training program for new staff in the hopes that they’ll learn quickly and become more productive, but you might be missing a critical piece in your evaluation of staff growth — the impact new staff are having on sales and profitability.

Wasabi to employees: We like you, we really like you

Some of the world's leading brands make their employees their first and most important customer. The UK-based foodservice brand,Wasabi, is making it a priority for their chain's employees too.

Are you hiring bad bosses?

In a recent MomentSnap survey of 2,000, 70 percent of people who identified as frontline hourly workers said that they were at least partially dissatisfied with work due to some type of management issue.

5 labor alerts every restaurant manager should receive

The data your restaurants produce will always be able to show you what is going on if you use it properly.

3 steps to better restaurant food safety

The focus on food safety throughout the nation's food supply chain is at all-time high. Between consumer health issues brought about by the ingestion of unsafe products, and the outbreak of diseases that impact the food supply, it's imperative that operators continue to focus on protecting the lives and health of their guests.

3 ways to navigate employee-scheduling reform

If you’re asking yourself how your industry, company and operators can get ahead of scheduling reforms, consider the following steps.

Do fast casual franchisors need to rethink employee training under the NLRB cloud?

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without the risk imposed by the NLRB joint-ownership rules.

3 types of rewards to increase employee satisfaction

By Autumn Manning, CEO of YouEarnedIt A recent Restaurant Opportunities Centers study revealed that the lack of benefits and flexible days off is a pervasive problem for those who work in restaurants. These people are often in school, balancing a...

Why franchising needs to have a little soul

Restaurant franchising is often an extension of the corporate company: everything has to be exactly the same, or the process won't work. However, some restaurants believe just the opposite: every unit should be free to choose how it runs its operations.

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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.

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