Off-premise blitz: Turning pandemic survival tactics into long-term growth engines

by Mandy Wolf Detwiler — Editor, Connect Media

Industry leaders at the Restaurant Franchising and Innovation Summit highlighted how the shift from convenience to a permanent off-premise model requires a…

Ovation, Tap leaders share tips on crafting a guest feedback strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and…

Mo’ Bettahs to open 2nd Arizona location

May 15, 2026

Bountiful, Utah-based Mo' Bettahs Hawaiian Style Food will open its second Arizona restaurant May 18 at 50 W. Jefferson St., in downtown Phoenix.

Jimmy John’s adds wraps to Canadian menu

May 14, 2026

Jimmy John's has introduced wraps to its Canadian menu for a limited time at participating locations.

Love & Honey enters Florida with 20-unit development deal

May 14, 2026

Philadelphia-based fast-casual chicken chain Love & Honey is expanding into Florida through a 20-unit development agreement. The restaurants mark the…

Innovation in every sip: How Tractor Beverage Co. is changing the beverage landscape

by Mandy Wolf Detwiler — Editor, Connect Media

John Murphy, chief revenue officer of Tractor Beverage Co., discusses the company's award-winning revival of the 17th-century "switchel" and how its organic…

Presented by Tractor Beverage Co.

Ziggi’s Coffee launches protein menu following consumer survey findings

May 13, 2026

Ziggi's Coffee has introduced a permanent protein menu in response to growing consumer demand for functional beverages, according to findings from a national…

Mellow Mushroom VP shares secrets to long-term franchise success

In this episode of the Pizza Marketplace podcast, Mellow Mushroom VP of Franchise Development Jamie Cecil discusses the brand's 50-year history of "unicorn…

Playa Bowls gears up for 400th opening

May 12, 2026

Playa Bowls, headquartered in Belmar, New Jersey, is preparing to mark a major milestone this week with the opening of its 400th location at 1900 Pacific Ave.…

Fuku continues South Florida expansion with planned West Palm Beach opening

May 12, 2026

Fuku is opening its second South Florida restaurant at 407 S. Rosemary Ave., in West Palm Beach. Additional details, including an opening date, are forthcoming.

How the Best Franchise Groups Get Franchise Communication Right

The bigger your franchise gets, the harder team communication becomes to manage. This guide covers what every franchise operator needs to know about keeping…

The Power of One Direction: one of the most important and underutilized factors of greatness

by Kathleen Wood — Founder, K. Wood Partners

The "Power of One Direction" is a leadership discipline where Founders transition from keeping strategies in their heads to creating a written plan, providing…

What Every Multi-Location Business Needs to Know About Team Communication

Here's what every multi-location business needs to know about getting team communication right at scale.

Toast’s IQ Grow offers marketing assistance to restaurant operators

May 7, 2026

Toast Inc., based in Boston, has introduced Toast IQ Grow, designed to help restaurant operators expand their digital presence and grow their brands online.

How R&R Brands scaled from a single brand to a multi-brand platform

I sat down with Scott Taylor, Founder and CEO of R&R Brands, a visionary and an industry icon whose fingerprints are on some of the most important…

Why most fast casual Italian concepts fail —And how Piada is beating the odds

Is fast casual Italian finally having its breakthrough moment? In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Matt…

Swig signs 10-unit franchise deal for Colorado expansion

May 6, 2026

Swig has signed a 10-unit franchise agreement with father-and-son operators Alex and Alan Knox to bring the dirty soda concept to Colorado, continuing the…

Smoothie King CEO launches dual-lane chicken concept in Dallas

by Amy Sorter — Writer and Editor, Connect Media

Smoothie King's CEO is offering crispy and light chicken options through his fast-casual Flock & Fresh brand in Dallas.

Huey Magoo’s serves up its smaller, lower-cost drive-thru prototype

May 5, 2026

Huey Magoo's is rolling out a smaller, free-standing drive-thru prototype with the goal of reducing franchisee development costs by up to 40%. The model…

6 Signs Your Restaurant Team Communication Is Out of Control

If any of these signs sound familiar, it’s worth seriously rethinking how your team communication is set up.