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Business Strategy and Profitability News & Media

Vicious Biscuit revamps cocktail menu after guest feedback

March 27, 2026

Fast-casual brunch chain Vicious Biscuit updated its cocktail menu in response to guest feedback and internal testing that showed higher demand for…

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NAYA to open 17 restaurants in 2026

March 27, 2026

Lebanese fast-casual brand NAYA plans to open 17 new locations this year.

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The $600K gamble: Why Jae Kim nearly walked away from the Sharks

Jae Kim, founder of Chi'Lantro, joins Fast Casual Nation to share how he built a Korean-Tex Mex fusion brand from a single Austin food truck in 2010 into a…

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How going digital helped Hawaiian Bros increase catering revenue

by Amy Sorter — Writer and Editor, Connect Media

Hawaiian Bros Island Grill turned to Lunchbox's digital catering platform to meet the growing demand for group orders. The move also allowed the Hawaiian…

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Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

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Fatburger debuts in France

March 25, 2026

FAT Brands Inc. has opened its first Fatburger franchise in Paris, launching a planned 30-unit expansion across France. The restaurant is on Avenue du Général…

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Cicis Pizza takes No. 1 spot on Pizza Marketplace's 2026 Top 100 Movers & Shakers list

by Mandy Wolf Detwiler — Editor, Connect Media

Cicis Pizza took home the top honors as Pizza Marketplace's annual event in Las Vegas; Moto Pizza won a tech award from XRobotics and Pizza Nova's Domenic…

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How to Choose a Team Chat App for Your Business

Choosing the right work chat app for your team requires asking the right questions. Let’s dive into how to decide which team chat is best for your needs.

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The Team Communication Risk Report

Most restaurants don't think about their team communication risks until something goes wrong. This report shows you exactly what those risks are, and how to…

Presented by Zenzap

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Hidden Profit Loss in Multi-Unit Restaurants

Multi-unit restaurant brands often lose profit not from major cost swings, but from small, inconsistent daily decisions across locations. This eBook reveals…

Presented by SynergySuite

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Digital in the Drive-Thru: Designing Outdoor Experiences for QSR Brands

Digital menu boards at the drive-thru are no longer a luxury. In today’s competitive QSR landscape, they’ve become a requirement.

Presented by DSA Signage

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How Juice It Up leads the modern beverage boom

by Mandy Wolf Detwiler — Editor, Connect Media

In this podcast episode, Juice It Up CEO Susan Taylor discusses how the brand has maintained its leadership in the booming beverage franchise market by…

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Rice Mediterranean Kitchen opens 10th location in Coconut Grove

March 24, 2026

Rice Mediterranean Kitchen launched its 10th South Florida location at 3015 Grand Ave. in Coconut Grove, Florida. The restaurant began operations in February…

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Handel’s Ice Cream hires Naveen Dasa as CFO

March 23, 2026

Handel's Homemade Ice Cream, headquartered in Canfield, Ohio, has appointed Naveen Dasa as chief financial officer.

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Walk-On’s partners with Cole Swindell, plans Nashville location

March 20, 2026

Walk-On's Sports Bistreaux has expanded its franchise efforts by teaming up with Jamie Daniel of Daniel Hospitality Group, according to a company press release.

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bb.q Chicken updates rewards program

March 20, 2026

Seoul, South Korea-founded bb.q Chicken, has updated its rewards program to boost customer loyalty and encourage more frequent visits.

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Fueling growth from 1 cup to 100+ locations

Brandon Knudsen, co-founder and CEO of Ziggi’s Coffee, shares critical advice on how he bootstrapped Ziggi's from a single coffee shop to more than 10…

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Big Dave’s Cheesesteaks Names Shawna Snyder Chief Operating Officer to Drive Strategic National Growth

Industry veteran brings decades of multi-unit growth experience as Big Dave’s builds the operational backbone to support national expansion following recent…

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Papa Johns Selects Deliverect to Modernize Delivery Operations Across U.S. Restaurants

AI-powered platform unifies in-house and third-party fulfillment, powering enterprise-scale digital ordering

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The accidental franchisor: Eddie Flores Jr. kicks off Restaurant Franchising & Innovation Summit with candid look at L&L Hawaiian Barbecue

March 17, 2026

Eddie Flores Jr. transitioned from real estate to become the franchisor of L&L Hawaiian Barbecue, building a legacy based on the "aloha spirit" and family…

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