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Business Strategy and Profitability Features

Webinar: Order accuracy as the next loyalty battleground

by Valerie Gritton

In this “Accuracy is the New Loyalty” webinar, Star Micronics’ Craig Kaliebe discusses how labeling, smart scales and other verification tools help operators…

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The restaurant of tomorrow takes center stage at #QSRNext 2026

by Valerie Gritton

#QSRNext 2026 will bring together restaurant executives and industry leaders to explore the forces reshaping quick service, including AI, drive-thru…

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How Sankranti built its own fast-casual Indian food playbook

Srinivasa “Nimms” Nimmagadda and his team spent years developing a fast-casual Indian food concept playbook through Sankranti Indian Kitchen. Now the company…

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Fast Casual Executive Summit preview: Learn how a unified guest view spurs big rewards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Fast casual brands can break down the walls between tech systems to craft a unified customer view that can drive an immediate return-on-investment. Learn how…

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Fast-casual brand collabs: Making partnership pay off

by Amy Sorter — Writer and Editor, Connect Media

Kelly Gray (Hot Head Burritos) Stacey Kane (chief marketing officer) Lori Primavera (Smoothie King) and Traci Graziani (Kraft Heinz) will present their…

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Why Gwyneth Paltrow-backed Goop Kitchen is adding dine-in to $6.7M delivery empire

by Cherryh Cansler — Publisher, FastCasual.com

The company opened its first dine-in restaurant this month at One Paseo in Del Mar, California, a 92-seat flagship that marks a new chapter for a brand that…

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Accuracy is the new loyalty: How smart labeling protects restaurant profits

by Mandy Wolf Detwiler — Editor, Connect Media

Star Micronics' upcoming webinar, "Accuracy Is the New Loyalty," will explore how integrating smart labeling with existing restaurant technology eliminates…

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Shawarma Press, Chicken Salad Chick, Firehouse Subs execs to talk operational complexities at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Connect Media

The upcoming "Complexity Killers" session at the Fast Casual Executive Summit will guide restaurant operators in auditing and streamlining their bloated tech…

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How fast-casual franchise Your Pie is optimizing kitchens for modern diners

by Mandy Wolf Detwiler — Editor, Connect Media

Fast-casual pizza franchise Your Pie is strategically expanding across the Southeast under CEO Ken Caldwell by blending its authentic, handcrafted Italian…

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Shark Club takes a deliberate bite out of the US sports restaurant market

by Amy Sorter — Writer and Editor, Connect Media

Shark Club's recent North Texas opening sets the stage to bridge the gap between traditional sports bars and upscale casual dining.

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Restaurant resales fall in 2026; turnkey, franchise deals surge

by Cherryh Cansler — Publisher, FastCasual.com

High interest rates and construction costs are reshaping the restaurant resale market, driving buyers toward equipped second-generation spaces and proven…

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How Teriyaki Madness flips franchise growth by vetting real estate before the deal is signed

by Cherryh Cansler — Publisher, FastCasual.com

Franchise Development Real Estate Manager Jake Lowell breaks down how the fast-casual chain cut opening timelines to 18 months and secured over 80 leases in 1…

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Healthy fast casual goes convenient: Konala, Clean Eatz redefining drive-thru, grab-and-go

by Amy Sorter — Writer and Editor, Connect Media

Two brands, two models — one goal: making nutritious food as fast and effortless as fast food.

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How Tony Roma's is using fast-casual strategies to reinvent itself

by Amy Sorter — Writer and Editor, Connect Media

CEO Mina Haque explains how the 54-year-old brand is adapting to changing consumer habits without abandoning its casual-dining roots.

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How Latitude Food Group CEO James O’Reilly is scaling &pizza, Tijuana Flats

by Mandy Wolf Detwiler — Editor, Connect Media

As CEO of Latitude Food Group, industry veteran James O'Reilly is leveraging a centralized backend support model and rigorous operational discipline to…

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Restaurant catering doesn't need more tech. It needs better tech

Catering companies have plenty of tech options. The key is selecting the right ones for maximum efficiency.

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Buffalo’s Express opens 1st standalone restaurant, expands beyond Fatburger co-brand model

by Amy Sorter — Writer and Editor, Connect Media

FAT Brands' Jake Berchtold explains how the former co-located Buffalo's Express opened its first stand-alone restaurant in Washington State.

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How Scooter's Coffee expanding supply chain to support 1,000 stores

by Amy Sorter — Writer and Editor, Connect Media

Scooter's Coffee invests in its supply chain as the company's number of stores approaches 1,000.

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What the data says about restaurant catering today

by Mandy Wolf Detwiler — Editor, Connect Media

As corporate catering transforms into a critical growth engine for the restaurant industry, top brands will share their battle-tested, data-driven playbooks…

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Gen Z, millennial franchisees want purpose, flexibility, tech — not just a second career

by Amy Sorter — Writer and Editor, Connect Media

Gong cha, Chicken Salad Chick, PrimoHoagies and Yougurtland execs reveal why franchising has become a popular career choice for millennials and Gen Z.

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