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Business Strategy and Profitability Features

Restaurant catering doesn't need more tech. It needs better tech

Catering companies have plenty of tech options. The key is selecting the right ones for maximum efficiency.

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Buffalo’s Express opens 1st standalone restaurant, expands beyond Fatburger co-brand model

by Amy Sorter — Writer and Editor, Connect Media

FAT Brands' Jake Berchtold explains how the former co-located Buffalo's Express opened its first stand-alone restaurant in Washington State.

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How Scooter's Coffee expanding supply chain to support 1,000 stores

by Amy Sorter — Writer and Editor, Connect Media

Scooter's Coffee invests in its supply chain as the company's number of stores approaches 1,000.

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What the data says about restaurant catering today

by Mandy Wolf Detwiler — Editor, Connect Media

As corporate catering transforms into a critical growth engine for the restaurant industry, top brands will share their battle-tested, data-driven playbooks…

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Gen Z, millennial franchisees want purpose, flexibility, tech — not just a second career

by Amy Sorter — Writer and Editor, Connect Media

Gong cha, Chicken Salad Chick, PrimoHoagies and Yougurtland execs reveal why franchising has become a popular career choice for millennials and Gen Z.

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Savory CEO to detail ‘Savory System’ growth strategy at Fast Casual Executive Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Shauna Smith, Savory co-founder, and CEO Clay Dover, will share insight on the company’s “Savory System,” which is a roadmap on building a management…

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Birdcall’s Midwest expansion strategy backed by tech, real estate

by Amy Sorter — Writer and Editor, Connect Media

Fast-casual chicken chain said that proprietary technology, real estate optoins and a multichannel business model will help with its Midwest expansion.

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Wonder, Zipline to launch Texas food drone delivery program

by Amy Sorter — Writer and Editor, Connect Media

Wonder and Zipline have partnered to bring drone food delivery to Texas.

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How Joe & the Juice is scaling without losing brand identity

by Amy Sorter — Writer and Editor, Connect Media

Joe & the Juice combines aggressive U.S. expansion plans with maintaining the identity that factored into its growth.

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How Velvet Taco CEO Chris Schultz scales a cult brand without losing its soul

by Mandy Wolf Detwiler — Editor, Connect Media

During his keynote at the Fast Casual Executive Summit in Texas, Chris Schultz will discuss restaurant growth, brand culture, leadership, international…

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Einstein Bros bakes up growth with 300-plus U.S. locations planned by 2030

by Amy Sorter — Writer and Editor, Connect Media

Leslie Haver, senior director, design, said the prototype will be slightly larger in most locations to support in-store dining and offer a better customer…

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Improving restaurant food cost margins: Benchmarks, tips and expert insights

by Amy Sorter — Writer and Editor, Connect Media

Running restaurants is costly, but effective food cost reduction strategies can help operators protect their margins and cut their expenses.

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GOOOOOOOALLLLLLL: Fast casual restaurants capitalizing on World Cup fever

by Amy Sorter — Writer and Editor, Connect Media

Along with national pride and fan excitement, this year's FIFA World Cup provides restaurants with an opportunity to increase their customer base. Experts tell…

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Part 1: Cool technologies at the NRA Show 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Editor Mandy Wolf Detwiler spent time in the tech pavilion at the National Restaurant Association Show.

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Stop relying on hope: Marketing blueprints from Ziggi's Coffee, Lee's Chicken, Pita Pit, Budget Branders

by Amy Sorter — Writer and Editor, Connect Media

Panelists provide marketing insights ahead of FastCasual's upcoming "Restaurant Marketing Workshop" on June 2-3 in Boston.

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Off-premise blitz: Turning pandemic survival tactics into long-term growth engines

by Mandy Wolf Detwiler — Editor, Connect Media

Industry leaders at the Restaurant Franchising and Innovation Summit highlighted how the shift from convenience to a permanent off-premise model requires a…

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Ovation, Tap leaders share tips on crafting a guest feedback strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and…

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Smoothie King CEO launches dual-lane chicken concept in Dallas

by Amy Sorter — Writer and Editor, Connect Media

Smoothie King's CEO is offering crispy and light chicken options through his fast-casual Flock & Fresh brand in Dallas.

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Disposable cameras and raw reactions: Why 'imperfect' social media content is winning in 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Marketing leaders from Via 313, ATL Wing Spot, and Hook + Ladder explain how multi-unit restaurant brands can drive sustained foot traffic in 2026 by balancing…

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More than a post: Turning influencers into content engines for your restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

At the Restaurant Franchising and Innovation Summit, marketing experts discussed the evolution of influencer marketing from a secondary tactic into a core…

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