Multi-location QSR brand unifies CX and EX data for actionable insights

Unified Experience Management® reveals the leadership factor driving top-tier performance

Presented by Service Management Group

Former Papa John's exec named Deliverect president

July 10, 2025

Deliverect, a global food tech SaaS company that processed its 1 billionth order this week, has appointed former Papa John's executive Justin Falciola as its…

4th annual Pizza Leadership Virtual Summit to offer advice, tips to pizzeria operators

by Mandy Wolf Detwiler — Editor, Networld Media Group

The Pizza Leadership Virtual Summit will take place July 30 and will feature a keynote address with the president and CEO of Donatos Pizza and a variety of…

How smart labeling can boost speed, accuracy in restaurants

July 8, 2025

In a webinar, "Smart Labeling for Growing Restaurants: Boost Speed, Accuracy and the Guest Experience," Star Micronics America Product Manager Bill Shuff will…

SpotOn launches AI-powered menu recommendation

July 7, 2025

SpotOn, a restaurant management system, has launched "Picked for You," an AI-powered feature for its commission-free online ordering system, SpotOn Order.

Thoma Bravo acquiring Olo for $2B

July 7, 2025

Olo Inc., an open SaaS platform serving over 750 restaurants, has entered a definitive agreement to be acquired by Thoma Bravo, a software investment firm, in…

Smart Labeling for Growing Restaurants: Boost Speed, Accuracy & the Guest Experience

In this session, we showed how smarter labeling at every station helps you reduce errors, speed up service, and create a more consistent guest experience…

Presented by Star Micronics America

Lunchbox, 1Huddle digitalize restaurant training

June 30, 2025

Lunchbox, a restaurant technology platform, is teaming up with 1Huddle, a game-based training platform, aimed at transforming restaurant employee training into…

SpotOn launches app to help independent restaurants beat third-party fees

June 23, 2025

SpotOn, a restaurant management system, has launched GoTo Place, a mobile-first ordering app designed to help independent restaurants drive direct orders…

Birdcall launches app-less rewards program

June 23, 2025

Birdcall is launching Birdcall Rewards — an app-less loyalty program designed to reward guests with every bite. Powered by Birdcall's proprietary POS…

Pollo Campero partners with SMG to deliver unforgettable customer experiences

The power of combining a tradition of service and hospitality with strategic customer experience management

Presented by Service Management Group

SynergySuite Shortlisted in the 2025 SaaS Awards

June 20th, 2025—SynergySuite has been shortlisted for the Best SaaS Product for ERP, Best SaaS Solution for BI, Analytics and Reporting, and the Best SaaS…

Pokeworks updates tech stack with Qu

June 19, 2025

Pokeworks, which has 73 locations in 20 U.S. states, Taiwan and Canada, has partnered with Qu, a provider of cloud-based unified commerce solutions, to upgrade…

6 key trends shaping the future of commerce in 2025

June 17, 2025

To meet evolving consumer expectations, retailers and restaurants must prioritize convenience and personalization, according to the 2025 Commerce Experience…

Miso's robot fry cooks get a boost from Roboworx

June 17, 2025

Miso Robotics, a provider of restaurant technology and AI kitchen automation, including Flippy Fry Station robots in Jack in the Box and White Castle, has…

Tiki Taco triples footprint with Bikky guest insights

June 17, 2025

Tiki Taco, specializing in Southern California-style tacos and burritos, is tripling its footprint to nine locations by fall 2025, attributing significant…

Palmer Digital Group's battery operated kiosk helps retail stores advertise

Mandy Detwiler, editor of QRweb and Pizza Marketplace, chats with Chuck Lewis, vice president of Palmer Digital Group about the brand's battery-operated indoor…

Presented by Palmer Digital Group

proXES Inc. showcases universal mixers, offers supplies to the restaurant industry

proXES Inc. showcased its universal mixers at the National Restaurant Association Show in Chicago. proXES Inc. offers a wide variety of kitchen equipment and…

Presented by ProXES, Inc.

Starbucks testing AI-powered virtual assistants

June 11, 2025

Starbucks has introduced Green Dot Assist, a generative AI-powered virtual assistant designed to support the coffee giant's baristas in coffeehouses globally.

Axiomtek unveils updated kiosks, digital signage players

Axiomtek showcasesthe company’s latest modular kiosks and digital signage players.

Presented by Axiomtek