Interface report: Restaurant security risks center on people, not property

July 16, 2026

Restaurant security concerns increasingly focus on protecting employees and customers from disruptive behavior rather than preventing theft, according to…

Team Communication Tools for Restaurants: What to Look for in 2026

There are a lot of team chat apps out there, but how do you know which one fits how your team works and will get used? Here's what to look for before choosing.

The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad…

Presented by Hang

Dodo Pizza’s playbook for international success

by Mandy Wolf Detwiler — Editor, Connect Media

In this Pizza Marketplace podcast, executives from Dodo Brands discuss how the company uses its proprietary technology platform and a balance of global…

Palmer Digital Group launches standalone digital order confirmation board for QSR drive-thrus

July 13, 2026

Palmer Digital Group has launched the PDG 22OCBSM Order Confirmation Enclosure, offering a standalone solution that adds digital order confirmation to…

Report: Cyberattacks hit 78% of restaurants despite security confidence

by Amy Sorter — Writer and Editor, Connect Media

A 10-unit restaurant chain could lose between $20,000 and $50,000 during a two-hour outage on a busy Friday evening, excluding recovery costs such as forensic…

The 6 Best Team Chat Apps for Restaurant Teams

Restaurant teams all work a little differently, but they all need organized team communication. Here's what to look for, plus the 6 best team chat apps for…

Birdcall’s Midwest expansion strategy backed by tech, real estate

by Amy Sorter — Writer and Editor, Connect Media

Fast-casual chicken chain said that proprietary technology, real estate optoins and a multichannel business model will help with its Midwest expansion.

Wonder, Zipline to launch Texas food drone delivery program

by Amy Sorter — Writer and Editor, Connect Media

Wonder and Zipline have partnered to bring drone food delivery to Texas.

Why Your Restaurant Staff Can Never Truly Clock Out From the Work Chat

When work and personal messages land in the same messaging app, your restaurant staff can never truly clock out. Here's what that costs you.

Free webinar will teach restaurant operators how AI can personalize offers

June 29, 2026

Restaurant operators have long relied on customer segmentation to tailor promotions, but advances in artificial intelligence are making true one-to-one…

Paytronix, Qu launch upgraded menu, order integration for restaurants

June 29, 2026

Paytronix, a guest engagement and digital ordering solutions provider, announced an upgraded integration with commerce platform Qu to automatically sync online…

Improving restaurant food cost margins: Benchmarks, tips and expert insights

by Amy Sorter — Writer and Editor, Connect Media

Running restaurants is costly, but effective food cost reduction strategies can help operators protect their margins and cut their expenses.

The Cost of Running Your Restaurant's Internal Communication on Personal Messaging Apps

Using personal messaging apps for work communication creates hidden costs for restaurant teams, from privacy risks and blurred workdays to missed tasks and…

From kitchens to tech hubs: Inside fast casual’s digital revolution

In the latest episode of the Restaurant Operator Podcast, Cherryh Cansler, publisher of FastCasual.com, sits down with Luke Wilwerding, Vice President of North…

Presented by Elo Touch Solutions, Inc.

Reddie opens access to restaurant digital signage platform

June 19, 2026

Digital signage manufacturer Reddie has opened access to its intelligent platform, allowing resellers and distributors to white-label and monetize hardware and…

Wonder-owned Grubhub launches ChatGPT ordering integration

by Cherryh Cansler — Publisher, FastCasual.com

June 19, 2026

In an effort to capture customers using AI platforms for daily digital discovery, Grubhub has launched an integration with OpenAI's ChatGPT, allowing users to…

Tord Olav Dønnum on the future of autonomous foodservice

by Richard Slawsky — Editor, Connect Media

Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…

Bahama Buck’s partners with Qu to upgrade POS, operations platform

June 18, 2026

Bahama Buck's has selected Qu to overhaul its technology infrastructure as the shaved-ice franchise continues national expansion.

Deliverect Partners with 5&5 to Help Restaurant Brands Scale Their Digital Ordering Ecosystem

New partnership combines Deliverect's ordering technology with 5&5's restaurant technology expertise and managed services model