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Technology News & Media

Toast expands Toast IQ with conversational AI assistant

October 29, 2025

Toast has expanded its Toast IQ intelligence ecosystem with the launch of a conversational AI assistant for restaurants and food and beverage retailers. The…

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Epson TrueOrder adds order filtering, customization to simplify restaurant operations

October 29, 2025

Epson has enhanced its TrueOrder Kitchen Display System software, delivering features aimed at helping restaurants streamline operations across complex order…

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How tech is blurring the lines between fast casuals, QSR

The walls between fast casual, QSR and casual dining are crumbling, and it's technology that's breaking them down.

Presented by Elo Touch Solutions, Inc.

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Farmer Boys, Taco Cabana, Costa Vida Fresh Mexican Grill execs talk high-tech drive-thrus

by Mandy Wolf Detwiler — Editor, Networld Media Group

A Fast Casual Executive Summit session highlighted the drive-thru's post-pandemic evolution, moving beyond just speed to prioritize accuracy, hospitality and…

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Kiosk

Kiosk your way with Qu’s unified kiosk options that delight staff and guests. dual-purpose POS + Kiosk solution pivots to be cashier or guest-facing in…

Presented by Qu

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Alerts: When CX needs to be real-time

Best practices for optimizing your CX program with alerts

Presented by Service Management Group

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6 Top Slack Alternatives

Restaurant teams need an intuitive, simple work chat that you don't need to be tech-savvy to use. If you’re looking for a Slack alternative that’s actually…

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The Hidden Risk of Sharing Phone Numbers in Your Restaurant's Group Chat

Sharing personal numbers exposes team members to harassment, blurs professional lines, and creates major legal risks. Discover how to protect your staff and…

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AI at the Edge, in the Cloud, or Both?

The future of AI isn’t Edge vs Cloud computing—it’s the combination. Discover how a hybrid model delivers speed, stability, and smarts.

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3 ways AI is revolutionizing inventory management

by David Greschler — Co-Founder & CEO, NomadGo

On-device Artificial Intelligence is revolutionizing inventory management in quick-service restaurants (QSRs) by automating the error-prone, tedious process to…

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Top 6 Work Chat Apps for Small Businesses

Is your small business outgrowing its chaotic group chat? Discover the top 6 work chat apps that bring clarity, accountability, and professionalism.

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Ovation launches platform to help restaurants tackle online reputation crises

October 15, 2025

In a world where a single bad review can sink a restaurant's reputation, Ovation has created a platform to help brands fight back. Featuring integrated online…

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Restaurants bet on tech, growth despite inflation, labor challenges

October 10, 2025

Restaurants are increasingly turning to technology and strategic growth plans to weather ongoing inflation and labor shortages, according to Toast's Voice of…

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Cava unveils loyalty program with status matching

October 10, 2025

Cava has enhanced its loyalty program, Cava Rewards, with "status matching" as well as three status levels — Sea, Sand and Sun.

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Cheba Hut intros Munchie Mob Rewards

October 10, 2025

Cheba Hut Toasted Subs has rolled out a mobile app and loyalty program, Munchie Mob Rewards, designed to streamline ordering and reward customer loyalty.

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Top 5 Work Chat Apps for Restaurants in 2025

Choosing the right work chat app for your restaurant is crucial. This guide rates the top 5 work group chat apps, comparing ease of use, security, and other…

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Old Scratch Pizza leads with 'Midwesternly Neapolitan' pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

The episode of the Pizza Marketplace Podcast features Old Scratch Pizza founder Eric Soller discussing his journey from a culinary and corporate background to…

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Using AI to increase restaurant revenue by improving customer satisfaction and operational efficiency

Guests want faster service, personalized interactions, and consistent experiences—across every location and every channel. Restaurants that meet these demands…

Presented by Momos

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Discipline Over Distraction: Lessons from Restaurant Leaders Who Know Their Brands

At FSTEC 2025, top restaurant leaders from Checkers & Rally's, GoTo Foods, and Shake Shack shared the secrets to balancing tech innovation with brand identity…

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Jimmy John's relaunches loyalty program

September 30, 2025

Jimmy John's is replacing its Freaky Fast Rewards loyalty program with JJ Rewards, shfting from a "visit-based" model to a more flexible, spend-based system.

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