Paytronix launches rewards hub giving marketers real-time control

May 6, 2026

Paytronix Systems Inc. has rolled out its a rewards hub to its customer engagement platform, Access Identity, part of the company's Guest Engagement Suite.

SynergySuite & Sightline OS Announce Integrative Partnership

SynergySuite and Sightline OS announced a new AI-powered integration connecting restaurant sales, operations, and supply chain intelligence in real time. The…

6 Signs Your Restaurant Team Communication Is Out of Control

If any of these signs sound familiar, it’s worth seriously rethinking how your team communication is set up.

SynergySuite Wins Three TITAN Business Awards in 2026, Including Third Consecutive Platinum in Restaurants

SynergySuite earned three 2026 TITAN Business Awards—including two Platinum and one Gold—marking its strongest showing yet. The recognition highlights its…

How One Restaurant Fixed Its Team Communication Chaos (And What Every Operator Can Learn From It)

Most restaurants are losing data, burning out staff, and starting from scratch every time someone leaves. Here's how one multi-location BBQ restaurant fixed…

Rising costs, falling margins: Why restaurants must deploy workflows, not just robots

When operators start with the workflow, automation becomes easier to adopt and delivers results that are felt by both staff and customers, according to Elad…

Lynora’s Partners with SynergySuite to Power AI-driven Restaurant Operations Across South Florida

Family-owned Italian restaurant group adopts AI-powered back-of-house platform to streamline multi-location operations and scale its growing hospitality…

SynergySuite Makes the 2025 FoodTech 500

Forward Fooding Recognizes the AI-Powered Restaurant Platform Among the World’s Most Innovative AgriFoodTech Companies.

Rethinking Peak Performance in the Digital Restaurant Era

Traditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations…

Presented by Service Management Group

The Complete Guide to Team Communication for Restaurant Franchise Owners

Running a restaurant franchise on texts and group chats is messier and riskier than you'd think. Here is a complete guide to improving and organizing team…

One Stop Nutrition taps SynergySuite, CBS NorthStar for AI-driven growth

April 20, 2026

One Stop Nutrition, a health and wellness brand founded in 1996, has selected SynergySuite and CBS NorthStar to modernize its technology stack across its…

Qu introduces edge-based AI platform to combat rising restaurant costs

April 20, 2026

Qu, a unified commerce platform helping quick-service and fast-casual restaurants boost efficiency and grow revenue, has launched its Intelligent Commerce…

Best Team Chat Apps for Multi-Location Restaurants in 2026

Managing team communication across multiple restaurant locations is challenging, and cannot be done properly on text threads and huge group chats. Compare the…

Starbucks launches beta ChatGPT integration for personalized beverage discovery

April 16, 2026

Starbucks is leaning into the "vibe" of its customers with a digital experiment designed to turn abstract moods into tangible caffeine orders.

ConverseNow, Deliverect partner to integrate Voice AI into restaurant management

April 16, 2026

ConverseNow, a Gen-AI voice solution for restaurants, and Deliverect, a digital ordering restaurant tech company, have announced a strategic partnership to…

Popmenu, SpotOn combine tech stacks to support restaurant growth

April 16, 2026

Restaurant tech platform Popmenu has partnered with fintech firm SpotOn to help operators increase revenue while streamlining day-to-day operations.

ConverseNow and Deliverect Announce Partnership to Bring Voice AI Ordering into Unified Restaurant Order & Men

Integration Enables Restaurants to Seamlessly Manage AI-Powered Voice Orders Across Digital Channels

GoTo Foods beefs up leadership team with digital, developmental additions

April 15, 2026

GoTo Foods has added two executives to its team, naming Biplav Misra as chief digital officer and Tatiana Lambert as chief development officer.

Design experiences that earn loyalty from day one

Traditional experience management starts after the interaction, but with Ignite Communities, people are brought into the process much earlier.

Presented by Service Management Group

The real cost of a broken customer experience (CX): Revenue loss, operational drag, and brand damage

The true cost of a broken CX extends far beyond a single transaction. It compounds over time, affecting revenue, operational efficiency, employee engagement…