How Pizza Hut unified global customer feedback into one powerful CX ecosystem

See how Pizza Hut partnered with SMG to bring together feedback from surveys, review sites, and third-party delivery platforms—creating a more complete view of…

Presented by Service Management Group

Wonder, Zipline to launch Texas food drone delivery program

by Amy Sorter — Writer and Editor, Connect Media

Wonder and Zipline have partnered to bring drone food delivery to Texas.

Why Your Restaurant Staff Can Never Truly Clock Out From the Work Chat

When work and personal messages land in the same messaging app, your restaurant staff can never truly clock out. Here's what that costs you.

Free webinar will teach restaurant operators how AI can personalize offers

June 29, 2026

Restaurant operators have long relied on customer segmentation to tailor promotions, but advances in artificial intelligence are making true one-to-one…

Paytronix, Qu launch upgraded menu, order integration for restaurants

June 29, 2026

Paytronix, a guest engagement and digital ordering solutions provider, announced an upgraded integration with commerce platform Qu to automatically sync online…

Improving restaurant food cost margins: Benchmarks, tips and expert insights

by Amy Sorter — Writer and Editor, Connect Media

Running restaurants is costly, but effective food cost reduction strategies can help operators protect their margins and cut their expenses.

The Cost of Running Your Restaurant's Internal Communication on Personal Messaging Apps

Using personal messaging apps for work communication creates hidden costs for restaurant teams, from privacy risks and blurred workdays to missed tasks and…

From kitchens to tech hubs: Inside fast casual’s digital revolution

In the latest episode of the Restaurant Operator Podcast, Cherryh Cansler, publisher of FastCasual.com, sits down with Luke Wilwerding, Vice President of North…

Presented by Elo Touch Solutions, Inc.

Reddie opens access to restaurant digital signage platform

June 19, 2026

Digital signage manufacturer Reddie has opened access to its intelligent platform, allowing resellers and distributors to white-label and monetize hardware and…

Wonder-owned Grubhub launches ChatGPT ordering integration

by Cherryh Cansler — Publisher, FastCasual.com

June 19, 2026

In an effort to capture customers using AI platforms for daily digital discovery, Grubhub has launched an integration with OpenAI's ChatGPT, allowing users to…

Tord Olav Dønnum on the future of autonomous foodservice

by Richard Slawsky — Editor, Connect Media

Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…

Bahama Buck’s partners with Qu to upgrade POS, operations platform

June 18, 2026

Bahama Buck's has selected Qu to overhaul its technology infrastructure as the shaved-ice franchise continues national expansion.

Deliverect Partners with 5&5 to Help Restaurant Brands Scale Their Digital Ordering Ecosystem

New partnership combines Deliverect's ordering technology with 5&5's restaurant technology expertise and managed services model

Deliverect, 5&5 partner to scale restaurant technology

June 17, 2026

Deliverect, a global restaurant technology company, has partnered with digital platform management company 5&5 to help restaurant brands scale and manage…

'Going Live with Fast Casual Nation and Shake Shack:' Inside 'Project Catalyst' and what comes next

by Cherryh Cansler — Publisher, FastCasual.com

We are not talking about transformation in theory. We are talking about what it looks like inside a brand that is actively doing the work.

Kea-Thanx integration rewards phone-order customers, gives restaurants more data

June 16, 2026

Restaurant loyalty platform Thanx has integrated with Kea, an AI-powered phone-ordering system, to help restaurants reward customers who place orders by phone…

What Is the Best Team Communication App for Multi-Location Restaurant Groups?

Everything multi-location restaurant groups need to know about choosing the right work chat app.

Gamification helps improve Smoothie King's loyalty program

June 12, 2026

Smoothie King is seeing early gains from adding game-like features to its Healthy Rewards loyalty program.

How AI Wins the World Cup for Restaurants - A Tournament Playbook for Restaurant Operators

As the 2026 World Cup drives unprecedented demand for restaurant delivery, this white paper explores how AI can help operators capture more orders, optimize…

Presented by Deliverect

Inside the tech stack: How Mattenga’s Pizzeria mastered SEO, 8-second reordering

by Mandy Wolf Detwiler — Editor, Connect Media

In this podcast episode, Mattenga’s Pizzeria co-owner Enga Stanfield explains how partnering with owner.com and leveraging technology helped her independent…

Presented by Owner.com