What is driving Kona Ice’s success?

by Kathleen Wood — Founder, K. Wood Partners

Tony Lamb is the Founder and visionary behind Kona Ice, the tropical shaved-ice brand that turned an ice cream truck nightmare into experiences that customers…

KPOT Rolls Out Deliverect Across 140 U.S. Restaurants to Manage Third-Party Marketplace Ordering

Korean BBQ and hot pot chain partners with Deliverect for third-party order aggregation and menu management as it standardizes digital operations across its…

Beyond the algorithm: Don’t follow AI off a cliff

by Suzy Badaracco — President, Culinary Tides Inc

Artificial intelligence can analyze trends but cannot predict the future.

Your drive-thru isn’t broken; it’s invisible

by Michael MacLennan — Co-CEO & Co-Founder, Arc

Mike MacLennan, co-founder and co-CEO of Arc, a voice AI platform that helps restaurant operators measure and optimize the drive-thru, explains how to upsell…

Accuracy is the New Loyalty

Order accuracy directly impacts restaurant profitability, customer trust and repeat business. In this webinar, Star Micronics explored where costly errors…

Presented by Star Micronics America

Qvinci launches RoyaltyHub to automate franchise royalty management

September 16, 2026

Qvinci Software has launched Qvinci RoyaltyHub, a new platform designed to automate the royalty management process for franchise brands, the company has…

How Nekter's CTO is using AI to turn more guests into regulars

Nékter Juice Bar CTO Jon Asher joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to break down how AI is reshaping guest personalization, loyalty…

GoTo Foods names Lucy Brady Jamba president, reshuffles additional portfolio roles

September 15, 2026

GoTo Foods has appointed Lucy Brady as president of Jamba and shifted leadership roles across its portfolio. The Atlanta-based company also named Nathan…

Wonder debuts automated bowl-assembly system, plans Northeast and Texas expansion

September 14, 2026

Wonder has launched a fully automated bowl assembly system called the Infinite Makeline as it looks to scale its chef-led, made-to-order food model, the…

Accuracy is the new loyalty: How smart labeling protects restaurant profits

by Mandy Wolf Detwiler — Editor, Connect Media

Star Micronics' upcoming webinar, "Accuracy Is the New Loyalty," will explore how integrating smart labeling with existing restaurant technology eliminates…

Shawarma Press, Chicken Salad Chick, Firehouse Subs execs to talk operational complexities at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Connect Media

The upcoming "Complexity Killers" session at the Fast Casual Executive Summit will guide restaurant operators in auditing and streamlining their bloated tech…

AI, location data reshaping how restaurant brands chase foot traffic

by Cherryh Cansler — Publisher, FastCasual.com

Azira's Gladys Kong and Good Way Group's Isabel Soriano break down how predictive analytics, privacy shifts and hyper-local targeting are changing site…

Shipley Donuts launches online catering program

August 26, 2026

Shipley Donuts launched an online catering platform powered by Olo Catering, giving customers and franchisees a dedicated platform for large orders.

Dillas Quesadillas to open 1st nontraditional location

August 26, 2026

Dillas Quesadillas will launch its first nontraditional location inside Brookshire Grocery Arena in Bossier City, Louisiana.

3 in 4 diners open to restaurant AI, PAR survey finds

August 24, 2026

Consumer discomfort with AI in restaurants is rapidly declining, dropping from 41% in 2025 to 27% today, according to a survey from PAR Technology Corp.

Bounteous, Deliverect team up to enhance 1st-party digital ordering

August 24, 2026

Deliverect, a global restaurant technology company, and Bounteous, an AI services firm, are partnering to integrate their platforms, aiming to help restaurant…

Deliverect and Bounteous Forge Global Partnership to Advance Branded Digital Ordering

The partnership combines global leaders in digital experience and enterprise ordering technologies to help restaurant and convenience brands strengthen…

66% of young restaurant workers say employers aren't training them right — Here's the fix

by Amy Sorter — Writer and Editor, Connect Media

A new Schoox survey reveals a gap between what frontline restaurant employees want to learn and what operators are actually delivering — and why closing it…

AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle…

Presented by Azira

How Bonchon is using AI to enhance operations, increase profit

Bonchon CEO Suzie Tsai joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to talk candidly about the Korean fried chicken brand's AI journey.