Rethinking Peak Performance in the Digital Restaurant Era

Traditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations…

Presented by Service Management Group

The Complete Guide to Team Communication for Restaurant Franchise Owners

Running a restaurant franchise on texts and group chats is messier and riskier than you'd think. Here is a complete guide to improving and organizing team…

One Stop Nutrition taps SynergySuite, CBS NorthStar for AI-driven growth

April 20, 2026

One Stop Nutrition, a health and wellness brand founded in 1996, has selected SynergySuite and CBS NorthStar to modernize its technology stack across its…

Qu introduces edge-based AI platform to combat rising restaurant costs

April 20, 2026

Qu, a unified commerce platform helping quick-service and fast-casual restaurants boost efficiency and grow revenue, has launched its Intelligent Commerce…

Best Team Chat Apps for Multi-Location Restaurants in 2026

Managing team communication across multiple restaurant locations is challenging, and cannot be done properly on text threads and huge group chats. Compare the…

Starbucks launches beta ChatGPT integration for personalized beverage discovery

April 16, 2026

Starbucks is leaning into the "vibe" of its customers with a digital experiment designed to turn abstract moods into tangible caffeine orders.

ConverseNow, Deliverect partner to integrate Voice AI into restaurant management

April 16, 2026

ConverseNow, a Gen-AI voice solution for restaurants, and Deliverect, a digital ordering restaurant tech company, have announced a strategic partnership to…

Popmenu, SpotOn combine tech stacks to support restaurant growth

April 16, 2026

Restaurant tech platform Popmenu has partnered with fintech firm SpotOn to help operators increase revenue while streamlining day-to-day operations.

ConverseNow and Deliverect Announce Partnership to Bring Voice AI Ordering into Unified Restaurant Order & Men

Integration Enables Restaurants to Seamlessly Manage AI-Powered Voice Orders Across Digital Channels

GoTo Foods beefs up leadership team with digital, developmental additions

April 15, 2026

GoTo Foods has added two executives to its team, naming Biplav Misra as chief digital officer and Tatiana Lambert as chief development officer.

Design experiences that earn loyalty from day one

Traditional experience management starts after the interaction, but with Ignite Communities, people are brought into the process much earlier.

Presented by Service Management Group

The real cost of a broken customer experience (CX): Revenue loss, operational drag, and brand damage

The true cost of a broken CX extends far beyond a single transaction. It compounds over time, affecting revenue, operational efficiency, employee engagement…

Toast launches integrated drive-thru platform for quick-service restaurant chains

April 14, 2026

Toast has launched Toast Drive-Thru, a digital platform designed for quick-service restaurants to manage order accuracy and labor efficiency through a single…

Bubbakoo’s Burritos taps Bikky to power data strategy, fuel growth

April 13, 2026

Bubbakoo's Burritos has partnered with Bikky to centralize customer data and strengthen its technology as a foundation for growth.

Chipotle relaunches loyalty program to capture younger, rewards-driven diners

April 13, 2026

Less than a month after Starbucks announced changes to its loyalty program, Chipotle Mexican Grill shared similar news.

Deliverect AI debuts autonomous workforce to manage menus, protect digital revenue

April 9, 2026

Deliverect, a global restaurant technology platform serving more than 95,000 locations across 78 countries, has launched Deliverect AI: a digital workforce of…

Deliverect launches AI agents and smart assistants to supercharge restaurant sales

The intelligent engine for digital revenue, now available to UK clients, with Australia, New Zealand and North America to follow.

PAR Technology launches PAR Intelligence AI Platform for multi-unit operators

April 8, 2026

PAR Technology Corp. has launched PAR Intelligence, an artificial intelligence layer designed to automate operational tasks for multi-unit restaurant and…

MOD Pizza using PAR to protect delivery operations from third-party errors

April 3, 2026

In an effort to protect its income streams from errors tied to third-party platforms, MOD Pizza has integrated PAR Technology Corp's Recovery and Delivery…

Oracle launches AI -backed system to consolidate back-office functions

April 2, 2026

Oracle has launched an artificial intelligence-backed system to consolidate back-office functions — including inventory, procurement, scheduling, production…