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Technology News & Media

Star Micronics, Operandio partner for digital food safety labeling

July 30, 2026

Star Micronics, a global provider of point-of-sale hardware and printing solutions, integrated with Operandio, an AI-powered operations platform for franchise…

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Restaurant catering doesn't need more tech. It needs better tech

Catering companies have plenty of tech options. The key is selecting the right ones for maximum efficiency.

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CaterZen, Star Micronics integrate workflow tools to reduce catering errors

July 29, 2026

Nashville, Tennessee-based CaterZen Catering Software has partnered with Star Micronics to help restaurant operators integrate kitchen display and labeling…

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Robotic food kiosk market projected to top $1.75B by 2036

July 28, 2026

The global market for robotic food kiosks and vending systems is projected to grow from $188 million in 2026 to $1.75 billion by 2036, representing a compound…

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Qu launches Qu Pay to unify restaurant payments and guest data

July 27, 2026

Qu, a commerce platform for enterprise quick-service and fast-casual restaurants, has launched Qu Pay, an embedded payment solution that combines processing…

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Nominations open for Top Women in Retail Technology awards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Connect Media is honoring the brightest and best women in retail technology leadership roles who are driving innovation. Get those nominations in! Deadline is…

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AI is rewriting the rules of restaurant strategy — here's how to keep up

July 27, 2026

Consumer behavior is shifting. Privacy expectations are tightening. Data regulations are evolving by the month. For restaurant leaders trying to make smart…

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How to Make Sure Only the Right People Are in Your Team Chat

Wrong people in your team chat? Learn why it happens, what it costs, and how to keep every group chat organized so messages only reach the right people.

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AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle…

Presented by Azira

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Deliverect and SoundHound AI Partner to Turn Voice Into a Fully Automated Ordering Channel for Restaurants

The integration creates a seamless, automated path from a customer's first voice interaction to kitchen fulfilment, across drive-thru, phone, kiosk, and in-car…

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Opus launches tool to turn franchise data into action

July 20, 2026

Opus Training, a training operations platform used by multi-unit brands, has launched Opus Recommendation Engine, a product designed to convert operational…

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4 ways AI-using restaurants are cutting food, labor costs to outpace competitors

by Cherryh Cansler — Publisher, FastCasual.com

Restaurant365's mid-year survey of nearly 10,000 U.S. locations shows exactly how AI adopters are pulling ahead — creating what the company calls the…

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Interface report: Restaurant security risks center on people, not property

July 16, 2026

Restaurant security concerns increasingly focus on protecting employees and customers from disruptive behavior rather than preventing theft, according to…

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Team Communication Tools for Restaurants: What to Look for in 2026

There are a lot of team chat apps out there, but how do you know which one fits how your team works and will get used? Here's what to look for before choosing.

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The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad…

Presented by Hang

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Dodo Pizza’s playbook for international success

by Mandy Wolf Detwiler — Editor, Connect Media

In this Pizza Marketplace podcast, executives from Dodo Brands discuss how the company uses its proprietary technology platform and a balance of global…

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Palmer Digital Group launches standalone digital order confirmation board for QSR drive-thrus

July 13, 2026

Palmer Digital Group has launched the PDG 22OCBSM Order Confirmation Enclosure, offering a standalone solution that adds digital order confirmation to…

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Report: Cyberattacks hit 78% of restaurants despite security confidence

by Amy Sorter — Writer and Editor, Connect Media

A 10-unit restaurant chain could lose between $20,000 and $50,000 during a two-hour outage on a busy Friday evening, excluding recovery costs such as forensic…

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The 6 Best Team Chat Apps for Restaurant Teams

Restaurant teams all work a little differently, but they all need organized team communication. Here's what to look for, plus the 6 best team chat apps for…

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Birdcall’s Midwest expansion strategy backed by tech, real estate

by Amy Sorter — Writer and Editor, Connect Media

Fast-casual chicken chain said that proprietary technology, real estate optoins and a multichannel business model will help with its Midwest expansion.

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