Apex Order Pickup Solutions // 4393 Digital Way // Mason, OH 45040 // 800-229-7912, Option 1
Digital and mobile ordering changed everything about how guests interact with restaurants. But it created a problem nobody anticipated: the gap between order ready and order in hand.
That window, where orders pile up, staff gets pulled into traffic control, and guests who ordered ahead end up waiting in the same line as walk-ins and delivery drivers, is where the promise of convenience falls apart.
Apex Order Pickup Solutions owns that moment.
Our automated locker solutions remove the bottleneck from the order handoff, making every pickup secure and self-serve. The right order reaches the right guest, at the right time, every time. No more pulling staff off the line or adding headcount to manage the chaos.
The result: faster pickups, less labor strain, fewer errors, and a guest experience that actually delivers on the convenience guests were promised when they ordered ahead.
Apex serves operators across fast casual, QSR, higher education, healthcare, business and industry, entertainment and attractions, airports, and convenience. Anywhere high order volume meets even higher guest expectations.
Pickup chaos. Solved.
The next evolution in automated order pickup is here. The new OrderHQ Array is a smart, modular system that fits your space, speeds up handoff, and delivers data to optimize operations and improve performance.