Chipotle turns CJ Carr partnership into a campus loyalty contest

October 19, 2026

Chipotle Mexican Grill is giving Notre Dame quarterback CJ Carr a new role: brand ambassador. The name, image and likeness (NIL) partnership between football…

The restaurant of tomorrow takes center stage at #QSRNext 2026

by Valerie Gritton — Editor, Pizza Marketplace

#QSRNext 2026 will bring together restaurant executives and industry leaders to explore the forces reshaping quick service, including AI, drive-thru…

Shake Shack tops loyalty study as burger chains battle for repeat customers

September 15, 2026

Shake Shack has the most loyal customer base among the nation's top burger chains, according to a study, from advertising platform Simpli.fi, offering fast…

Panera takes points-based MyPanera loyalty program nationwide after pilot

by Cherryh Cansler — Publisher, FastCasual.com

August 19, 2026

Panera Bread is rolling out a redesigned, points-based version of its MyPanera loyalty program nationwide Wednesday, following a pilot the company ran earlier…

Insomnia Cookies offers free six-pack to college freshmen

August 14, 2026

Insomnia Cookies is offering incoming college freshmen a free Freshman 6-Pack of cookies as part of a back-to-school promotion. Eligible students can claim the…

Starbucks, Delta revive mileage-earning perk for linked loyalty members

July 27, 2026

Starbucks and Delta Air Lines are relaunching a loyalty benefit that lets customers earn frequent flyer miles on their coffee purchases.

The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad…

Presented by Hang

Chicken Salad Chick creates 'National Chicken Salad Day'

by Amy Sorter — Writer and Editor, Connect Media

July 2, 2026

Chicken Salad Chick has deemed July 16, "National Chicken Salad Day," and will mark it with free scoops and giveaways.

MOD Pizza launches 'Sweet Heat Summer' campaign with Italy trip sweepstakes

June 29, 2026

MOD Pizza has launched its "Sweet Heat Summer" campaign, a summerlong initiative running through Aug. 23 that features the return of a popular menu item, a…

Kea-Thanx integration rewards phone-order customers, gives restaurants more data

June 16, 2026

Restaurant loyalty platform Thanx has integrated with Kea, an AI-powered phone-ordering system, to help restaurants reward customers who place orders by phone…

Gamification helps improve Smoothie King's loyalty program

June 12, 2026

Smoothie King is seeing early gains from adding game-like features to its Healthy Rewards loyalty program.

Inside the tech stack: How Mattenga’s Pizzeria mastered SEO, 8-second reordering

by Mandy Wolf Detwiler — Editor, Connect Media

In this podcast episode, Mattenga’s Pizzeria co-owner Enga Stanfield explains how partnering with owner.com and leveraging technology helped her independent…

Presented by Owner.com

Philly’s Best Cheesesteaks expands loyalty program as personalization trends grow

June 2, 2026

Fast-casual chain Philly's Best Cheesesteaks has revamped its Real Philly Rewards loyalty program, increasing redemption options and adding more flexibility…

Wingstop takes flight with upgraded loyalty program

May 28, 2026

Wingstop Inc. is launching its new loyalty program, Club Wingstop, and has tapped reality TV personality Maura Higgins to support the June 1 debut.

Deliverect, DataCandy partner for loyalty

May 14, 2026

Deliverect has partnered with loyalty and gift card provider DataCandy to allow quick service and enterprise restaurant operators to reward customers through…

Deliverect Partners with DataCandy to Connect Digital Ordering, Loyalty and Gift Cards Across Every Restaurant

Integration unifies third-party, first-party, and in-store orders with loyalty and gift card programs to drive retention and personalized engagement

Jimmy John’s gets lit with celeb-built 4/20 menu

April 14, 2026

Jimmy John's will tap into cannabis culture through the launch of its "Dream Rotation," a limited-time menu celebrating the April 20 holiday. The Champaign…

bb.q Chicken updates rewards program

March 20, 2026

Seoul, South Korea-founded bb.q Chicken, has updated its rewards program to boost customer loyalty and encourage more frequent visits.

Make Every Location Your Best Location: Drive More Revenue From Your Underperforming Stores

Fixing your bottom 10% locations beats building new ones. Momos' AI platform shows how multi-location brands can recover over $28 million in annual revenue per…

Presented by Momos

Panera invites app users to 'circle back'

December 18, 2025

Panera Bread is leveraging its digital loyalty platform to reward the "office procrastinator" this holiday season with the launch of the "Circle Back Meal," an…