IHOP, Potbelly, vPromos execs talk loyalty programs at Restaurant Franchising & Innovation Summit

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising…

Loyalty 3.0: Elevating Guest Engagement Through Deeper Insights

Explore Loyalty 3.0 with Qu's latest insights. Discover how data-driven, personalized interactions are revolutionizing restaurant loyalty programs. This…

The value of loyalty programs for grocery stores

A loyalty program has a positive impact by increasing customer frequency, improving customer retention, growing the average basket, and ensuring profitability.

&pizza revamps loyalty program, digital ordering experience

March 15, 2024

East Coast pizza chain &pizza has launched a new loyalty program called Dead Presidents Club in partnership with Thanx. This program aims to boost customer…

Survey: QSRs, fast casuals expand digital ordering in 2024

March 6, 2024

QSR and fast casual restaurant guests can expect to see more kiosks in stores this year, as well as new mobile apps and voice AI on the phone and in the…

Getting loyalty right

February 20, 2024

Industry veterans will offer invaluable insights on building successful loyalty programs, doing loyalty right (IHOP, Potbelly, The European Pizza Company) and…

At the Watercooler with Peter Vogel of vLoyalty

by Mandy Wolf Detwiler — Editor, Connect Media

Peter Vogel, CRO at vLoyalty, says loyalty programs don't have to be complicated to be effective.

Rethinking restaurant customer engagement, loyalty strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher…

How do I advertise my cafe business?

Mastering Café Marketing: Uncover effective strategies from curb appeal to loyalty programs that will transform your café into a thriving local hotspot.

Thanx releases Thanx Stored Value in partnership with Ansa

September 12, 2023

Loyalty and digital guest engagement platform Thanx has launched Thanx Stored Value, which allows consumers to preload funds for future purchases. The brand…

Thanx adds 4 reporting dashboards

August 8, 2023

Thanx, a loyalty and guest engagement platform, has debuted four automated reporting dashboards designed to accurately measure and improve loyalty program…

Networld Media Group launches Rewards That Matter website for consumers

August 3, 2023

Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards…

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

MOD Pizza revises rewards program

June 15, 2023

MOD Pizza has updated its rewards program. MOD SuperFast Rewards. The changes allow users to start earning rewards at 50 points, offers a wider choice of…

Restaurant deal activity jumps in Q1

May 30, 2023

The number of restaurant consumers using a deal jumped a bit in the first quarter of 2023 with an 8% growth spike compared to a year ago, according to data…

Cinnaholic on a roll to bring joy of signature sweets to the world

by Mandy Wolf Detwiler — Editor, Connect Media

Cinnaholic has more than 87 units. The signature roll brand is far from the typical sweet snack. It offers a completely customizable menu of rolls and desserts…

Loyalty programs help increase restaurant's bottom line

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs have become bigger, better and more intuitive than ever. Rewards programs help a guest feel wanted and special, encourage repeat visits and…

WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Connect Media

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

Killer Burger rolls out loyalty platform

April 20, 2023

Portland, Oregon-based Killer Burger has launched its first loyalty program, "Killer Rewards," giving guests exclusive perks when they enroll through the app…

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…