Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

MOD Pizza revises rewards program

June 15, 2023

MOD Pizza has updated its rewards program. MOD SuperFast Rewards. The changes allow users to start earning rewards at 50 points, offers a wider choice of…

Restaurant deal activity jumps in Q1

May 30, 2023

The number of restaurant consumers using a deal jumped a bit in the first quarter of 2023 with an 8% growth spike compared to a year ago, according to data…

Cinnaholic on a roll to bring joy of signature sweets to the world

by Mandy Wolf Detwiler — Editor, Networld Media Group

Cinnaholic has more than 87 units. The signature roll brand is far from the typical sweet snack. It offers a completely customizable menu of rolls and desserts…

Loyalty programs help increase restaurant's bottom line

by Mandy Wolf Detwiler — Editor, Networld Media Group

Loyalty programs have become bigger, better and more intuitive than ever. Rewards programs help a guest feel wanted and special, encourage repeat visits and…

WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Networld Media Group

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

Killer Burger rolls out loyalty platform

April 20, 2023

Portland, Oregon-based Killer Burger has launched its first loyalty program, "Killer Rewards," giving guests exclusive perks when they enroll through the app…

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

Panera Bread launches Amazon One in St. Louis locations

March 22, 2023

Panera Bread, a self-serve kiosk pioneer, is rolling out Amazon One, a palm identify and payments technology, at select bakery-cafes in the brand's hometown of…

Paytronix, mParticle team on data integration

March 21, 2023

Guest engagement provider Paytronix and mParticle, a customer data platform, are partnering on an initiative that will let brands connect data from Paytronix…

Beyond the discount: 6 ways to evolve customer loyalty

Loyalty programs have become more intuitive and smarter that ever. Here are six ways brands can optimize their current loyalty initiatives.

Thanx teams with Personica to boost rewards management flexibility

February 28, 2023

Thanx, a loyalty and guest engagement platform, is partnering with marketing and analytics platform provider Personica to provide restaurant customers with…

Chicken Salad Chick, Cava, Tazikis score high in Merchant Centric report

February 15, 2023

Cava, Chicken Salad Chick, Tazikis, Skyline Chili and Cheba Hut all scored high for price, value and loyalty, winning more praise than complaints in a Merchant…

Unlocking Memorable Restaurant Experiences by Enhancing Brand Consistency

Customers expect standardized experiences and when those expectations are not met, it can cause confusion, misinterpretation of company values, loss of trust…

Paytronix debuts bold look to reflect loyalty changes

February 1, 2023

Paytronix, a loyalty technology provider, is boasting a new look that reflects the industry shift related to customer loyalty and indicates that brands need to…

What Is Artificial Intelligence, And How Does It Impact Your Point-Of-Sale?

AI has become increasingly engrained in the modern technology we use every day, from our smartphones to our point-of-sale (POS) systems. Incorporating AI POS…

How Another Broken Egg Cafe Dominates the Breakfast and Brunch Category

Join Another Broken Egg Cafe President and Chief Executive Officer Paul Macaluso and Revel Chief Strategy Officer Chris Lybeer for a webinar focused on how…

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Chipotle, Farmlink Project team up to fight food insecurity

December 14, 2022

Chipotle Mexican Grill Inc. is teaming up with the Farmlink Project and TikTok Chef Nick Digiovanni to help fight food insecurity this winter.

Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.