4 ways AI-using restaurants are cutting food, labor costs to outpace competitors

by Cherryh Cansler — Publisher, FastCasual.com

Restaurant365's mid-year survey of nearly 10,000 U.S. locations shows exactly how AI adopters are pulling ahead — creating what the company calls the…

The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad…

Presented by Hang

Report: Cyberattacks hit 78% of restaurants despite security confidence

by Amy Sorter — Writer and Editor, Connect Media

A 10-unit restaurant chain could lose between $20,000 and $50,000 during a two-hour outage on a busy Friday evening, excluding recovery costs such as forensic…

How Bojangles turned drive-thru consistency into business growth

See how Bojangles improved drive-thru performance with AI, operational insights, and a focus on consistency

Presented by Service Management Group

Free webinar will teach restaurant operators how AI can personalize offers

June 29, 2026

Restaurant operators have long relied on customer segmentation to tailor promotions, but advances in artificial intelligence are making true one-to-one…

Why the 'pizza party vs. raise' debate reveals a bigger catering opportunity

by Cherryh Cansler — Publisher, FastCasual.com

New data on workplace meals shows employees are more productive, more connected and more likely to return to the office when food is provided, creating a clear…

Wonder-owned Grubhub launches ChatGPT ordering integration

by Cherryh Cansler — Publisher, FastCasual.com

June 19, 2026

In an effort to capture customers using AI platforms for daily digital discovery, Grubhub has launched an integration with OpenAI's ChatGPT, allowing users to…

Tord Olav Dønnum on the future of autonomous foodservice

by Richard Slawsky — Editor, Connect Media

Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…

'Going Live with Fast Casual Nation and Shake Shack:' Inside 'Project Catalyst' and what comes next

by Cherryh Cansler — Publisher, FastCasual.com

We are not talking about transformation in theory. We are talking about what it looks like inside a brand that is actively doing the work.

Kea-Thanx integration rewards phone-order customers, gives restaurants more data

June 16, 2026

Restaurant loyalty platform Thanx has integrated with Kea, an AI-powered phone-ordering system, to help restaurants reward customers who place orders by phone…

BIA Foods Deploys SynergySuite Across 120-Location Multi-Brand Restaurant Portfolio in Central America

BIA Foods selected SynergySuite to standardize back-of-house operations across its 120-location restaurant portfolio in Central America. The platform will…

Learn how Popmenu is reinventing restaurant marketing and menu technology

Popmenu can help bring your restaurant into the 21st century.

Presented by Popmenu

Palmer Digital Group's digital menu boards steps above competition

Palmer Digital Group has a modern line of digital menu boards perfect for foodservice.

Presented by Palmer Digital Group

AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

In this discussion, Azira’s CEO, Gladys Kong, will explore how AI-powered analytics and mobile location data are transforming the way restaurant brands…

Presented by Azira

Part 1: Cool technologies at the NRA Show 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Editor Mandy Wolf Detwiler spent time in the tech pavilion at the National Restaurant Association Show.

SynergySuite Wins Three Gold Stevie’s for Restaurant AI

SynergySuite earned three Gold Stevie Awards at the 2026 American Business Awards for its AI-driven restaurant technology innovations. The recognition…

Deliverect Partners with DataCandy to Connect Digital Ordering, Loyalty and Gift Cards Across Every Restaurant

Integration unifies third-party, first-party, and in-store orders with loyalty and gift card programs to drive retention and personalized engagement

Rice and Noodle Selects SynergySuite to Power Operations and Fuel Franchise Expansion Across Canada

SynergySuite has partnered with Rice and Noodle to streamline operations and support franchise growth across Canada. The restaurant brand will leverage…

Toast’s IQ Grow offers marketing assistance to restaurant operators

May 7, 2026

Toast Inc., based in Boston, has introduced Toast IQ Grow, designed to help restaurant operators expand their digital presence and grow their brands online.

SynergySuite & Sightline OS Announce Integrative Partnership

SynergySuite and Sightline OS announced a new AI-powered integration connecting restaurant sales, operations, and supply chain intelligence in real time. The…