PreciTaste's vision AI tech could be a boon for restaurants

Hauke Feddersen, vice president of operations for PreciTaste, showed off its Vision AI technology at the National Restaurant Association Show.

Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

QSR operators turn to automation as turnover, costs rise

June 3, 2024

As the restaurant industry grapples with record-high employee turnover and food costs, operators are increasingly looking to automation to improve efficiency…

The crew member engagement playbook for QSRs

The ultimate field guide to engaging and enabling every single crew member in your quick service restaurant organization—from cashiers to kitchen crew—at any…

Presented by Axonify

When Raising Prices Isn’t Cutting It... How AI Automation Cuts Costs & Customer Complaints

This webinar will highlight how AI-driven task management can lead to labor retention, food waste reduction, and better service - all contributing to better…

Presented by PizzaMarketplace.com, FastCasual.com

Givex launches AI-powered platform for personalized customer engagement

May 24, 2024

Givex Corp., a provider of cloud-based customer engagement and business insights platforms, has launched GivexEngageAI. The AI platform is designed to enhance…

Axonify Unveils Unified Solution to Solve Massive Frontline Employee Engagement Challenge at ATD 2024

Singular solution addresses traditional LMS limitations and ineffective engagement technology by empowering L&D, HR and Operations teams

Loyalty 3.0: Elevating Guest Engagement Through Deeper Insights

Explore Loyalty 3.0 with Qu's latest insights. Discover how data-driven, personalized interactions are revolutionizing restaurant loyalty programs. This…

QSR industry turns to AI as employee exodus, food waste plague profits

May 14, 2024

Faced with record-high employee turnover and rising food costs, QSRs are seeking innovative solutions to improve customer and employee experiences. A free…

Loop and Olo partner to streamline restaurant delivery operations

May 9, 2024

Loop, a SaaS provider for restaurant delivery optimization, has secured certified vendor status with Olo, a restaurant technology provider. This partnership…

Checkmate acquires Voicebite

May 8, 2024

Checkmate, a restaurant ordering solutions provider, has acquired VoiceBite, a voice AI company.

ICX Summit celebrates 8th year this September

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

Separating AI Hype from Reality: How to Navigate the Evolving Landscape

Qu's VP of Product, Brian Crum, just shared his insider's guide to navigating the AI landscape. The article delves into the 5 AI trends we believe will…

Chatmeter Unveils the Future of Reputation Management with Launch of Pulse AI: Signals

Multi-location businesses have traditionally used keyword-matching sentiment analysis and Net Promoter Score surveys to get a surface-level understanding of…

Embracing AI without killing the restaurant budget

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leaders from Five Guys, BurgerFi, Papa Johns and Primanti Bros. shared how their brands are embracing AI without breaking the bank in a Fast Casual Executive…

Chatmeter Commits $30,000 in Charitable Donations to San Diego-Based Organizations

Chatmeter, a leader in brand intelligence and reputation management, today announced the company has pledged $30,000 to three San Diego-based organizations…

Restaurants in 2024: A Data-Driven Outlook

Watch as we dive into visitation patterns to see which chains are staying ahead, and which strategies will drive success during the holiday season and into…

Robotics company Aniai establishes U.S. headquarters, adds to exec team

November 1, 2023

AI-powered robotics company Aniai has established its headquarters in New York City and has added a new executive member to its leadership team, according to a…

White Castle's AI ordering increases efficiency, eases labor pains

by Mandy Wolf Detwiler — Editor, Connect Media

QSRweb and Pizza Marketplace Editor Mandy Detwiler talked to Jamie Richardson, vice president of White Castle, to learn how the brand incorporated AI into its…

Chatmeter Named to Inc.’s Second Annual Power Partner Awards

Inc. Business Media announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting…