What Chef Robotics' $43M funding means for fast casual automation

by Cherryh Cansler — Editor, FastCasual.com

Since Sunbasket, a healthy meal delivery company, partnered with Chef Robotics in 2022, it has displaced 10% of production staff and increased consistency by…

How and why restaurant leaders are serving up AI in operations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.

Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry

by Daniel Brown — Editor, Networld Media Group

Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…

Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

Uncovering lessons from early use of AI in fast food

by Bob Vergidis — Chief Vision Officer, pointofsale.cloud

Bob Vergidis, founder and chief vision officer of pointofsale.cloud, discusses how the restaurant industry is learning that rushing into AI without a clear…

How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…

Crunchtime unveils AI forecasting

October 22, 2024

Crunchtime, a provider of operations management solutions for the restaurant industry, has incorporated a custom-built machine learning algorithm into its…

5 Reasons Why Your Kitchen Needs a ‘Smart’ Upgrade Now

Discover how upgrading kitchen technology transforms restaurant operations. Learn why brands invest in AI-driven solutions to boost order accuracy, speed, and…

The Future of Kitchens: Introducing the Smart, Connected Kitchen

Despite the growing pressures from omni-channel ordering, kitchen tech remains overlooked. Qu envisions a smart, connected future where AI optimizes food prep…

Presented by Qu

ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

Axonify Identified as Representative Vendor in the 2024 Gartner Market Guide for Corporate Learning Tech

Affirms Axonify’s competitive edge in Learning Management Systems and continued benefit for enterprise organizations with frontline workforces.

Givex AI ordering system breathes new life into tech

GivexAI's ordering kiosk is used in coffee shops, QSRs and more. The program uses conversational AI.

PreciTaste's vision AI tech could be a boon for restaurants

Hauke Feddersen, vice president of operations for PreciTaste, showed off its Vision AI technology at the National Restaurant Association Show.

Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

QSR operators turn to automation as turnover, costs rise

June 3, 2024

As the restaurant industry grapples with record-high employee turnover and food costs, operators are increasingly looking to automation to improve efficiency…

The crew member engagement playbook for QSRs

The ultimate field guide to engaging and enabling every single crew member in your quick service restaurant organization—from cashiers to kitchen crew—at any…

Presented by Axonify

When Raising Prices Isn’t Cutting It... How AI Automation Cuts Costs & Customer Complaints

This webinar will highlight how AI-driven task management can lead to labor retention, food waste reduction, and better service - all contributing to better…

Presented by FastCasual.com, PizzaMarketplace.com

Givex launches AI-powered platform for personalized customer engagement

May 24, 2024

Givex Corp., a provider of cloud-based customer engagement and business insights platforms, has launched GivexEngageAI. The AI platform is designed to enhance…

Axonify Unveils Unified Solution to Solve Massive Frontline Employee Engagement Challenge at ATD 2024

Singular solution addresses traditional LMS limitations and ineffective engagement technology by empowering L&D, HR and Operations teams

Loyalty 3.0: Elevating Guest Engagement Through Deeper Insights

Explore Loyalty 3.0 with Qu's latest insights. Discover how data-driven, personalized interactions are revolutionizing restaurant loyalty programs. This…