by Amy Sorter — Writer and Editor, Connect Media
A 10-unit restaurant chain could lose between $20,000 and $50,000 during a two-hour outage on a busy Friday evening, excluding recovery costs such as forensic…
read nowJune 29, 2026
Restaurant operators have long relied on customer segmentation to tailor promotions, but advances in artificial intelligence are making true one-to-one…
read nowby Cherryh Cansler — Publisher, FastCasual.com
New data on workplace meals shows employees are more productive, more connected and more likely to return to the office when food is provided, creating a clear…
read nowby Cherryh Cansler — Publisher, FastCasual.com
June 19, 2026
In an effort to capture customers using AI platforms for daily digital discovery, Grubhub has launched an integration with OpenAI's ChatGPT, allowing users to…
read nowby Richard Slawsky — Editor, Connect Media
Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…
read nowby Cherryh Cansler — Publisher, FastCasual.com
We are not talking about transformation in theory. We are talking about what it looks like inside a brand that is actively doing the work.
read nowJune 16, 2026
Restaurant loyalty platform Thanx has integrated with Kea, an AI-powered phone-ordering system, to help restaurants reward customers who place orders by phone…
read nowBIA Foods selected SynergySuite to standardize back-of-house operations across its 120-location restaurant portfolio in Central America. The platform will…
read nowPopmenu can help bring your restaurant into the 21st century.
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watch nowPalmer Digital Group has a modern line of digital menu boards perfect for foodservice.
Presented by Palmer Digital Group
watch nowQu's 2026 State of Digital & Beyond Report (168 brands, 94,000+ locations) reveals the real story behind restaurant tech spend: 48% are increasing investment…
read nowby Mandy Wolf Detwiler — Editor, Connect Media
Editor Mandy Wolf Detwiler spent time in the tech pavilion at the National Restaurant Association Show.
read nowSynergySuite earned three Gold Stevie Awards at the 2026 American Business Awards for its AI-driven restaurant technology innovations. The recognition…
read nowIntegration unifies third-party, first-party, and in-store orders with loyalty and gift card programs to drive retention and personalized engagement
read nowSynergySuite has partnered with Rice and Noodle to streamline operations and support franchise growth across Canada. The restaurant brand will leverage…
read nowMay 7, 2026
Toast Inc., based in Boston, has introduced Toast IQ Grow, designed to help restaurant operators expand their digital presence and grow their brands online.
read nowSynergySuite and Sightline OS announced a new AI-powered integration connecting restaurant sales, operations, and supply chain intelligence in real time. The…
read nowSynergySuite earned three 2026 TITAN Business Awards—including two Platinum and one Gold—marking its strongest showing yet. The recognition highlights its…
read nowFamily-owned Italian restaurant group adopts AI-powered back-of-house platform to streamline multi-location operations and scale its growing hospitality…
read nowby Amy Sorter — Writer and Editor, Connect Media
SUMMITS launched a new AI platform that bridges the gap between what wearable data tells people to eat and what ends up on their plates.
read now