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News & Media

Loyalty programs: What customers value most

Restaurant loyalty programs work—but only if they deliver value. Explore SMG insights into what customers want and how to overcome common challenges.

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6 ways to inspire your restaurant team

by Jim Knight — Founder & CEO, Knight Speaker

Just showing up isn't enough in today's fast-paced, hyper-competitive business landscape, where average effort yields average results. What sets…

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Gong cha, Crust Pizza leaders talk franchising in today's modern restaurant world

by Mandy Wolf Detwiler — Editor, Networld Media Group

A session at the Fast Casual Executive Summit will look at franchising dos and don'ts as well as the latest trends and innovations in franchising.

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VIA 313 using AI to manage phone ordering

August 27, 2025

VIA 313, a Detroit-style fast casual concept, has partnered with Kea, a conversational AI company for restaurants, to manage phone orders across its more than…

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Big Dave's rolls out regional LTOs

August 27, 2025

Big Dave's Cheesesteaks is rolling out limited-time and regional menu items this fall, including the "Spicy Jawn" and the permanent regional additions…

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Chef Bobby Flay's Burgers signs 65-unit deal for Canada

August 26, 2025

Celebrity chef Bobby Flay is bringing his fast casual concept, Bobby's Burgers, to Canada, thanks to a multi-year, 65-unit development deal with The Falcon…

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FastCasual's 2024 Perfect Pitch winner inks major expansion deal

August 26, 2025

Co-founders Cassie Ghaffar and Sandy Nguyen, will serve as advisers at this year's Perfect Pitch, a round robin featuring eight founders vying to see which…

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Why Tacomasa's founder built a debt-free company

by Cherryh Cansler — Editor, FastCasual.com

Editor's note: This is the first in a series featuring founders of restaurant concepts answering five questions about building their companies.

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Mooyah VP of operations talks quality of food, consistency and those milkshakes

Beth Stockmoe, VP of operations for Mooyah, discusses the brand's food and operations in our latest Restaurant Operator Podcast.

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Honeygrow makes Columbus, Ohio debut

August 26, 2025

Following its entry into Ohio last year, Philadelphia-based Honeygrow is expanding into Columbus, with a secured lease at 4784 Morse Road in the Franklin…

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Loman AI raises $3.5M to transform restaurant operations via voice AI

August 26, 2025

Loman AI, a Voice AI platform for the restaurant industry, has raised $3.5 million led by Next Coast Ventures with participation from TenOneTen Ventures and…

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Scheduling Chaos Costs More Than Overtime: Here’s Why

Discover how outdated, spreadsheet-based scheduling silently undermines restaurant profits—with turnover, customer loss, and burned-out managers costing far…

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Chipotle launches 'Build-Your-Own' meal kit

August 25, 2025

Chipotle Mexican Grill is launching a "Build-Your-Own Chipotle" meal kit, a digital-exclusive offering designed to feed four to six people. The customizable…

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Taco Bueno modernizing FOH operations

August 25, 2025

Taco Bueno is rolling out PAR Technology's point-of-sale and hardware solutions to all 140 of its locations. The move is intended to modernize the brand's…

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GoTo Foods takes to skies with multi-brand drone delivery in partnership with DoorDash, Wing

by Mandy Wolf Detwiler — Editor, Networld Media Group

GoTo Foods is partnering with DoorDash and Wing on a multi-brand drone delivery pilot in three Texas markets to explore how the technology can improve…

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Speaker Spotlight: Claudia Lezcano, Fuku CEO

by Mandy Wolf Detwiler — Editor, Networld Media Group

Claudia Lezcano, CEO of Fuku, shares a look at her career, her achievements and industry trends ahead of her appearance at Fast Casual Executive Summit 2025.

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Ziggi's launches 'swicy' latte featuring Mike's Hot Honey

August 21, 2025

Ziggi's Coffee has partnered with Mike's Hot Honey for its fall menu, which includes the hot honey brand's first-ever national coffee collaboration. The menu…

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Speaker Spotlight: Sawsan Abublan, CEO and co-founder, Shawarma Press

by Cherryh Cansler — Editor, FastCasual.com

As CEO of Shawarma Press, Sawsan Abublan discusses her journey from pharmacist to fast casual leader, sharing insights on the power of hands-on experience and…

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Qu unveils kiosk upgrades to boost revenue, ease staffing for restaurants

August 21, 2025

Qu, a provider of restaurant technology, has announced upgrades to its kiosk systems aimed at helping quick-service and fast-casual restaurants increase…

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