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Operations News & Media

Ruby Jean’s Founder: Why ‘slow growth is fast growth'

by Cherryh Cansler — Publisher, FastCasual.com

Ruby Jean's operates three locations in Kansas City, offering all-natural, nutrient-dense juices, wellness shots, smoothies and shakes.

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Jeff’s Bagel Run reports 26% sales growth, doubles store count

December 2, 2025

Jeff's Bagel Run reported a 26% increase in same-store sales as the Orlando-based chain continues a rapid expansion across the U.S.

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From Shark Tank to Goldbelly: The strategic expansion of Topsail Steamer

As the visionary behind Topsail Steamer, Danielle stepped into entrepreneurship with a clear purpose: connection creates meaning and growth. Her leadership…

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2026 restaurant outlook signaling challenges for fast casuals

December 1, 2025

Consumer spending on restaurants is holding steady, but fast casual operators must redouble efforts to deliver clear, consistent value to maintain momentum…

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The future of experience management: 10 trends shaping 2026

Explore the top 10 experience management trends shaping 2026. From practical AI to personalization, each has the potential to help brands build stronger…

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From gifting guru to fast casual powerhouse: Edible Brands CEO reveals brand's evolution

Somia Farid Silber, CEO of Edible Brands, discusses how the brand is expanding beyond its traditional gifting niche to deliver new experiences for consumers.

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50 Funny Work Chat Names for Restaurant Teams

Boost morale with a unique work group chat name! Discover 50+ funny and creative work chat names for your restaurant's kitchen, servers, bar staff, and…

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Exploring link between employee engagement, exceptional customer experiences

by Jim Knight — Founder & CEO, Knight Speaker

Here's a leadership truth that transcends industries: you can't expect world-class customer experiences from a disengaged team. The energy your people bring to…

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Dirty Dough owner succeeds on transparency, great cookies

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant Operator Podcast host Mandy Detwiler talks to Bennet Maxwell, owner of Dirty Dough, about the cookie brand's launch and what keeps it successful.

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Will NYC's added-sugar ruling force national menu reform?

by Michael Schwab — Partner and Head of the Food & Beverage Group, Moritt Hock & Hamroff LLP

Given that many municipalities often follow New York City’s lead, restaurant operators should anticipate the possibility of similar regulations being adopted…

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Smashburger launches 'flavor-driven rebrand'

November 25, 2025

Smashburger has unveiled a comprehensive brand campaign and refreshed visual identity, emphasizing a renewed commitment to great taste, variety and value, said…

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How Fazoli’s continues to build traffic amid market uncertainty

Tisha Bartlett, VP of Marketing at Fazoli’s, shares the winning value formula for unrivaled hospitality, quality food offerings, family friendly price point…

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Make your guests count to increase your guest counts

by Kathleen Wood — Founder, K. Wood Partners

The economy is shifting, guests spending is changing, and the marketplace continues to be dynamic. One metric that matters the most in this environment is…

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You're Not a Bad Restaurant Manager. You're Just Stuck in the Nagging Cycle.

Great leaders don't chase down tasks; they build systems. Instead of chasing after people in the work chat, it's time to use a work chat app that has built-in…

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Founder shares how he went from tacos to tech

by Bradley Cooper — Editor, Connect Media

Come hear El Arroyo founder Ellis Winstanley how he moved to tech at the Founderology Growth Summit.

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Nominations open for 25 Fast Casual Brands to Watch

November 19, 2025

Nominations are open for the 25 Fast Casual Brands to Watch special report, which highlights the most promising new concepts in the restaurant industry.

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The Best Work Chat App for Restaurant Owners Who Care About Work-Life Balance

Personal chat apps fuel restaurant staff burnout by blurring work-life boundaries. The solution? A dedicated work chat app where you can silence after-hours…

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The essential insights every Founder needs to scale with clarity, strength and intentionality

Zane Tarence shares perspectives with the speed of someone who has spent decades in the trenches and still wakes up hungry for the next challenge. He moves…

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Panera CEO unveils 'RISE' strategy to change company trajectory

November 18, 2025

Panera Bread CEO Paul Carbone has revealed an ambitious transformation plan, "Panera RISE," in hopes of guiding the company's next phase of growth and…

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