Pizza Fusion to be sold in schools, universities

June 16, 2009

CHARLOTTE, N.C. — Compass Group North America and Pizza Fusion have announced a strategic partnership to expand the organic restaurant into schools and…

Enhancing the customer experience

by Valerie Killifer — senior editor, NetWorld Alliance

Three fast casuals that have turned obvious customer-service approaches into benchmarks for success.

UFood Grill joins Healthy Dining

May 5, 2009

BOSTON — UFood Grill has announced it has joined Healthy Dining and the online resource www.HealthyDiningFinder.com, in an effort to take a giant step forward…

Le Pain Quotidien remains true to its roots

Belgian fast casual incorporates sustainability throughout its operation.

Starbucks goes gluten-free

April 20, 2009

Restaurants & Institutions: Starbucks Corp. will begin selling a gluten-free pastry in U.S. stores next month in response to customer requests.   The…

Better burgers beef up sales

by Valerie Killifer — senior editor, NetWorld Alliance

The fast casual burger segment opens wide as new concepts enter the field and existing ones look toward growth.  

TableTop media names David T. Miller as partner

April 15, 2009

DALLAS — TableTop Media LLC, creators of Ziosk, the first pay-on-demand and digital promotion device for the restaurant industry, has announced the appointment…

Schlotzsky's changes service model

by Valerie Killifer — senior editor, NetWorld Alliance

In an effort to enhance the brand experience, the sandwich chain is beefing up service and operational procedures.

Meal deals gain fast casual presence

by Valerie Killifer — senior editor, NetWorld Alliance

While QSR's tout $1 menus, fast casuals are defining their own version of value.

Restaurants on the Run acquires delivery company

November 11, 2008

ALISO VIEJO, Calif. — Restaurants on the Run has acquired Corona, Calif.-based food delivery service Dine Out-In, the company announced. This is Restaurants on…

Fast casual facelift

Keeping a store's image up to date is essential but is it worth the cost?

Fast casuals answer call of the wild

Operators combat cabin fever with outdoor-dining options.

Panchero's to mix burrito ingredients

April 7, 2008

CORALVILLE, Iowa — Beginning this month, Panchero's Mexican Grill restaurants across the country will mix burrito ingredients together, before wrapping it all…

Subway survey: Americans want healthy Super Bowl options

January 24, 2008

MILFORD, Conn. — Subway restaurants has found in a recently released survey that although Super Bowl Sunday ranks as the year's third-highest day of…

Subway, Chipotle gave best customer service in 2007

December 26, 2007

Fox Business: Subway, Chipotle Mexican Grill and Quiznos provided the best customer service among fast-food and fast-casual restaurants in 2007, according to…

How to get a man

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

Getting a man's attention can be quite simple with the right menu items.

Quiznos leads in wait time performance

October 30, 2007

DENVER — Quiznos has earned the No. 1 position in the quick-service restaurant industry for wait time performance, according to the Mystery Shopping Providers…

FS/Tec, NAFEM to hold co-located event

by Valerie Killifer — senior editor, NetWorld Alliance

Foodservice technology and equipment come together Oct. 10-13 in Atlanta.

Bruegger's receives 2007 NRAEF Spirit award

August 28, 2007

CHICAGO — The National Restaurant Association Educational Foundation (NRAEF), along with Nation's Restaurant News (NRN), have announced the winners of the…

Meals by mobile

August 26, 2007

The growing popularity of text messaging.