American Airlines to serve Ben & Jerry's sundaes

October 27, 2009

Ben & Jerry's is the latest brand to find a home for some of its products on airline carriers. Starting Nov. 1, American Airlines will serve new Ben &…

The sustainability shift

by Valerie Killifer — senior editor, NetWorld Alliance

Five (easy) tips and ideas to help operators create a sustainable restaurant.

Zagat releases restaurant trends report

October 20, 2009

The results of Zagat's 2010 America's Top Restaurants survey were released today on ZAGAT.com, covering thousands of eateries across 45 U.S. markets. In the…

Culinary Experience for the Innovators (Slides)

Follow industry leaders as they discuss current trends in fast casual dining, what customers are seeking, and how one company operates with a Guest-Driven…

Presented by Fast Casual Executive Summit

Dean Lindsay delivers Fast Casual Summit keynote

by Valerie Killifer — senior editor, NetWorld Alliance

September 13, 2009

The Fast Casual Executive Summit got its official start today at the Hotel Palomar in Dallas. The Summit, being held Sept. 14-15, launched with a luncheon…

Corner Bakery Cafe supports 2009 Great American Dine Out

September 8, 2009

Corner Bakery Cafe is participating in the 2009 Great American Dine Out, Sept. 20-26, benefiting Share Our Strength, an organization working to end childhood…

Schlotzsky's brings back Angus offerings

Three Angus roast beef sandwiches find their way back onto the menu.

White paper: How to use customer complaints to your advantage

How guest complaints can be used to boost your customer service.

Curbside: The New Trend in Fast Casual Restaurants

According to the National Restaurant Association, more than 20 percent of adults indicated they order more takeout from table-service restaurants than they did…

Online Ordering: Seven Tips for a Successful Implementation

If you manage any restaurant operation, chances are that you have heard of, are considering, or already employ an online ordering system. This is because these…

Panera Bread article reaction: What would your manager do?

July 29, 2009

An article in the Springfield, Ill., The State Journal-Register, tells the story of a Panera Bread manager who went above and beyond the call of service. …

Restaurants ask Congress for broader menu labeling

July 21, 2009

As more states and communities continue to draft their own menu labeling regulations, including California, Massachusetts and Maine, 21 limited- and…

Food chains, packaging firms initiate recycling campaign in NYC

July 8, 2009

NEW YORK — Global Green's Coalition for Resource Recovery gathered 80 participants for a "value chain caucus" aimed at diverting prepared food packaging from…

Einstein Noah to present at consumer conference

July 7, 2009

LAKEWOOD, Colo. — Einstein Noah Restaurant Group has announced that Rick Dutkiewicz, chief financial officer, and James O'Reilly, chief concept officer, will…

Panera Bread launches meeting invite service in Indianapolis

July 7, 2009

INDIANAPOLIS — On July 7, the 14 Indianapolis-area Panera Bread locations will begin offering a free meeting invitation service to enable patrons to schedule…

White House outlines U.S. food safety upgrade

Steps designed to enhance food safety include new industry guidelines for produce.

Pat & Oscar's rolls out $5 pizza meals

July 5, 2009

SAN DIEGO COUNTY, Calif. — "Five Big Choices, Five Little Bucks," is the theme on the menu this summer at Pat & Oscar's Restaurants. The restaurant chain…

Fast casual food trends: 2009 and beyond

by Valerie Killifer — senior editor, NetWorld Alliance

From probiotics to family meals, restaurant brands tackle healthful menu items and value offerings.

The mobile restaurant

by Valerie Killifer — senior editor, NetWorld Alliance

New cell phone applications include consumer feedback capabilities, and create a lasting interactive presence with the consumer.

Share Our Strength to offer Great American Dine Out training webinars

June 23, 2009

WASHINGTON, D.C. — Share Our Strength's Great American Dine Out, a week-long, nationwide charitable event in which thousands of participating restaurants…