Customer Service / Experience News & Media
Blaze Pizza 'Keepin It Real' in 2017
March 29, 2017
Blaze Pizza won't have any artificial additives in its menu items as part of its "Keepin' It Real" initiative, which also encourages guests to commit to…
read nowPupatella expands with four Virginia locations
March 29, 2017
Franchisee Zeeshan Kaba has signed a deal with Pupatella, a Neapolitan pizza concept, to open four locations in Richmond, Virginia, according to a press…
read nowOlea Kiosks introduces drive-thru kiosk for QSR, fast casual restaurants
March 29, 2017
Olea Kiosks has introduced a drive-thru kiosk for the QSR and fast casual industries. The new device has been dubbed the Detroit in honor of the city that made…
read nowToast partners with Punchh restaurant marketing cloud to improve customer engagement
March 29, 2017
Toast, a restaurant technology platform, has integrated its restaurant POS with the Punchh restaurant marketing cloud to deliver engagement, loyalty and…
read nowChipotle is lone national brand not using additives or preservatives
March 28, 2017
Chipotle doesn't have any added flavors, colors or preservatives in any of its menu items, and is the only national restaurant brand to not have any, according…
read nowTijuana Flats opens 2nd Sunshine State location
March 28, 2017
St. Augustine, Florida, will be the Tijuana Flats' newest home on April 3, according to a press release.
read nowPokeatery announces toasty menu addition
March 28, 2017
Pokeatery is debuting its greatest menu item since sliced bread: toasted sliced bread, according to a press release.
read nowWith 10 million daily food deliveries, Meituan-Dianping a name to know
March 28, 2017
It may be relatively unknown in the Western World, but in 20 of China's biggest cities, the name Meituan-Dianping is as commonly heard as Amazon and Google.
read nowJersey Mike's Subs makes a big give to charities
March 27, 2017
The 1,200 Jersey Mike's Subs locations will donate all proceeds to charity on March 29 as part of its seventh annual Month of Giving fundraiser, according to a…
read nowFat Biscuit offers up a free breakfast
March 27, 2017
Fat Biscuit will offer all its Lynnfield, Massachusetts guests a free breakfast on March 30, according to a press release.
read nowCouple expands Tropical Smoothie Cafe in Colorado
March 27, 2017
Craig and Dianne LeMieux, area developers for Tropical Smoothie Café, are leading an initiative to grow the concept in Colorado, specifically targeting Denver…
read nowJ. Gumbo franchisor sees significant growth
March 27, 2017
Gumbo Growth LLC has opened three J. Gumbo's locations and plans to open two more, one in April and the other in May, according to a press release.
read nowTogo's opens additional San Francisco Bay area location
March 27, 2017
Ali Navabpour, an 18-year Togo's franchisee, has opened his second location in the San Francisco Bay area town of Fremont, according to a press release.
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How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…
read nowCapriotti's readying first Indiana location
March 24, 2017
Brother-franchisee team Andrew and Ryan Bonnell will open their first Capriotti's Sandwich Shop in Indianapolis, according to a press release. The unit is also…
read nowCoreLife Eatery partners with industry veteran
March 24, 2017
CoreLife Eatery will open 10 locations in Indiana with the help of restaurant industry veteran Melissa Rohwer, according to a press release.
read nowBeehive Kitchen opens in Ft. Lauderdale
March 24, 2017
Centurion Restaurant Group's newest concept, Beehive Kitchen, will open on March 29 in Fort Lauderdale, according to a press release.
read nowCowboy Chicken puts mobile pay into action
March 24, 2017
Cowboy Chicken announced its new app, available in the Apple App store and the Google Play Store, according to a press release. The app was designed by…
read nowAmerican Council of the Blind sues Eatsa over kiosk and app access
March 24, 2017
The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…
read now3 pizza concepts adopt Punchh platform
March 23, 2017
Punchh, a restaurant technology platform, added MOD Pizza, Pizza Inn and PizzaRev in the second half of 2016, according to a press release.
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