New studies show restaurant 'do's and don'ts' of online ordering, delivery

by S.A. Whitehead — Food Editor, Net World Media Group

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…

Me-n-Ed's goes out for a beer ... or 26

June 20, 2017

Me-n-Ed's Pizzeria opened a new brew-centric brand this June called Me-n-Ed's On Tap in Bakersfield, California, complete with a self-pour tap system…

Infographic: How online reviews can make or break your brand

Research quantifies the impact online customer reviews have on business performance. The reviews play a bigger role in the selection of restaurants than…

Improve the Guest Experience with Guest Paging

Businesses understand the importance of communicating with guests. Increase operation efficiency and enhance the guest experience with guest paging systems…

Grow your business with Table Tracker

Table Tracker is a table location system that identifies where guests are sitting so you can deliver food faster, create a better guest experience and…

Long Range Systems partners with VeriSolutions to improve restaurant operations

June 1, 2017

Long Range Systems, a global provider of on-site guest paging, tracking and restaurant intelligence tools, has announced a strategic partnership with…

Jimmy's Egg gets 'crackin' in Iowa

May 30, 2017

Jimmy's Egg is opening its first Iowa location in June on Southeast University Avenue in West Des Moines, a news release said. The 105-seat location near the…

Innovation on display at NRA (part 2)

by Cherryh Cansler — Publisher, FastCasual.com

It's almost impossible to see the two-miles of products and services at the NRA show, so in this two-part series, FastCasual highlights several that made their…

Does your brand 'deliver' on delivery?

May 25, 2017

Delivery is today's "little darling" of the restaurant industry, as was just repeatedly proven in numerous presentations at this year's National Restaurant…

Smashburger intros turkey burgers at all US locations

May 24, 2017

Turkey burgers have come to roost in Smashburger's lineup of menu options, according to a press release.

From wobbly table fixes to herbal refrigerators, innovation was on display at NRA (Part 1)

by Cherryh Cansler — Publisher, FastCasual.com

More than 45,000 buyers in the restaurant industry hit Chicago this week to check out the thousands of products and services on display at the National…

Jack in the Box Selects Hughes for Its Nationwide Next-Generation Network

Quick service restaurant Jack in the Box and its Qdoba Mexican Grill subsidiary have selected Hughes Network Systems, LLC (HUGHES) the world's leading provider…

Elo teams with Star Micronics to bolster POS

May 9, 2017

Star Micronics, a provider of point of sale and proof of transaction technology, has partnered with Elo, a supplier of touchscreen solutions, to provide a new…

The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers…

'Do you deliver ... profits?' This webinar does

by S.A. Whitehead — Food Editor, Net World Media Group

Mastering delivery isn't easy, but this free May 18 webinar is a great place to learn how to re-ignite your program.

Modern Market loyalty app lets customers order, pay and earn rewards

May 2, 2017

Modern Market, a fast casual restaurant, has introduced a new loyalty app that lets customers order, pay and earn rewards. The app is available in the App…

Restaurant AI study gathers guest experience data

April 28, 2017

SYNQ3 Restaurant Solutions recently announced the results of a test of AI automated speech recognition technology, VIA Analytics. The test monitored restaurant…

Chipotle gifting teachers with burritos

April 28, 2017

Chipotle is hooking up teachers with free burritos Tuesday from 3 p.m. to close. All units will host a Teachers' Appreciation promotion where teachers, faculty…

How the menu-labeling ruling will drive traffic to fast casual brands

by Cherryh Cansler — Publisher, FastCasual.com

While many brands are worried about how the regulation requiring them to display nutritional info will affect their businesses, brands associated with a health…

Panera pledges to create 10K jobs to help expand delivery

April 25, 2017

Panera Bread expects to add more than 10,000 in-cafe and delivery driver jobs system-wide by the end of 2017, as it expands delivery service to 35 to 4…