Customer Service / Experience News & Media
Tijuana Flats opens Celebration location
March 21, 2017
Tijuana Flats is opening a location next week in Celebration, Florida, according to a press release.
read nowThe Chickery launches 1st western Canada location
March 20, 2017
Western Canada will soon get its first The Chickery location because of a franchising deal the concept signed with franchisee, Bilal Khan, according to a press…
read nowSoulman's Bar-B-Que announces nationwide delivery service
March 20, 2017
Soulman's Bar-B-Que can now be enjoyed anywhere in the U.S., according to a press release. The concept announced a delivery service on its website and will…
read nowLittle Greek Fresh Grill opens 1st 2017 location
March 20, 2017
Little Greek Fresh Grill is starting a growth phase with its first Ohio opening in Boardman in June 2017, according to a press release.
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How self-serve kiosks can rescue corporate dining — part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The self-serve kiosk rewrites the economics of corporate dining.
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Schlotzsky's exec chef: 'Gender doesn't define success'
by Cherryh Cansler — Editor, FastCasual.com
The chef, who was featured in numerous television shows on The Travel Channel, Telemundo Network, the Cooking Channel and Fox Utilísima Network, is fluent in…
read nowMamoun's implementing sous-vide cooking method
March 9, 2017
Mamoun's Falafel is implementing the sous-vide cooking method across its locations.
read nowMAD drive-thru opens in Louisville
March 8, 2017
MAD Greens has opened its first drive-thru in Louisville, CO, according to a press release.
read nowCaviar now available for curbside pickup
March 8, 2017
Meal ordering platform, Caviar, has added curbside pickup for those wishing to order ahead, skip the line and quickly retrieve their favorite restaurant…
read nowAmerica's Dog & Burger seeking franchisees
March 7, 2017
Over two decades ago, two brothers took a road trip to try the best hot dog in whichever cities they stopped. The result: America's Dog & Burger, which has…
read now1st Florida location for Grabbagreen
March 7, 2017
Grabbagreen opened its first Florida location on March 6 in Jacksonville under the leadership of Randy Jeppesen, of Team Jepp of Riverside, according to a…
read nowGerman Doner Kebab seeking franchisees
March 7, 2017
Kebabs used to be viewed by some as an unhealthy, greasy snack, but German Doner Kebab has sought to combat that image since its founding in 1989.
read nowCaptain D's accelerates franchising
March 7, 2017
Illinois, Virginia, Texas, North Carolina and Kentucky will soon get additional Captain D's locations as part of an accelerated franchise development
read nowPieology dares customers to get into 'the thick of it'
March 7, 2017
Pieology says the April debut of its new "PieRise" thick-crust not only works great as a delivery or takeout option but is also the first of its kind in the…
read nowChowly integrates online ordering, POS systems
March 6, 2017
Chowly is partnering with MICROS Retail Systems to integrate all third-party online ordering systems into POS systems for MICROS clients, according to a press…
read nowDickey's announces March Madness promotion
March 2, 2017
To celebrate March Madness and console fans of losing teams, Dickey's Barbecue Pit is offering double sides for $5 with any family pack during March, according…
read nowThe Flame Broiler hosts heart awareness race
March 2, 2017
Rice bowl concept The Flame Broiler is collaborating with the American Heart Association to put on the annual Orange County Heart and Stroke Walk on March 4.
read nowBoston Market begins industry-leading chicken change
March 2, 2017
Boston Market is pledging to serve 100 percent antibiotic-free rotisserie chicken no later than the first quarter of 2018, according to a press release.
read nowPapaya King begins franchising
March 2, 2017
Hot dog and tropical drink concept, Papaya King, is now franchising with Fransmart, according to a press release.
read nowHP MX12 Retail Solution: A new level of retail agility
Deliver an enhanced customer experience at the counter and increase your operational efficiencies with the HP MX12 Retail Solution, which combines a…
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