The $21B kiosk boom: How AI is transforming restaurant profits

From transaction to loyalty: 3 ways restaurants can own the customer experience

by Li-ran Navon — CEO, Sauce

The most successful restaurants are reclaiming customer connection with three strategies.

How Starbird, Dillas Quesadillas founders rely on AI

by Sandra Carpenter — Editor, Networld Media Group

Two of this year's Fast Casual Executive Summit panelists, Aaron Noveshen, founder and CEO of Starbird Chicken, and Kyle Gordon, co-founder and CEO of Dillas…

Shipley Do-Nuts marks 18th quarter of sales growth

July 25, 2025

Shipley Do-Nuts announced Friday its 18th consecutive quarter of positive sales growth in the second quarter of 2025. The company also expanded its footprint…

Starbird appoints Maria Rivera as CEO

July 23, 2025

California-based Starbird has hired Maria Rivera as CEO, replacing founder Aaron Noveshen, who is transitioning to chairman of the Board, remaining a partner…

Chipotle reports flat comps, lower profit in Q2

July 23, 2025

A slowdown in consumer spending and weather incidents that led to Chipotle's dismal Q1 performance intensified in Q2 as it reported flat comparable restaurant…

How Fusian Sushi mastered automation to empower staff, not replace them

by https://my.networldmediagroup.com/site-admin/media/mediaitem/370643/change/, Sandra Carpenter — Editor, Networld Media Group

"Too many operators see robotics as a shortcut to cut labor. But the real ROI comes when automation enhances consistency and frees up your team to elevate the…

3Natives rebrands to broaden menu

July 23, 2025

3Natives Acai and Juicery has rebranded its name to 3Natives Acai Cafe to reflect its expanded menu including hot and cold-pressed wraps, salads, breakfast…

Huey Magoo’s lands in Florida airport

July 23, 2025

Huey Magoo's has opened its first airport location at Sarasota-Bradenton International Airport, bringing its hand-crafted chicken tenders to travelers.

A&W marketing leader's diverse background plays role in brand strategy

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, chats with Amanda Potts, vice president of…

Opus launches platform to convert customer feedback into training

July 22, 2025

Opus Training, a training operations platform for multi-unit brands, has launched a product that automatically converts customer feedback into targeted…

Capriotti's boosts menu with larger portions, value options

July 22, 2025

Capriotti's Sandwich Shop is launching its "Bigger, Better" initiative, featuring larger portions and updated value deals across its menu.Its cheesesteaks will…

Speaker Spotlight: Susan Taylor, Juice It Up CEO and president

by Mandy Wolf Detwiler — Editor, Networld Media Group

Susan Taylor, CEO and president of Juice It Up, shares a look at her career, achievements and industry trends ahead of her appearance at Fast Casual Executive…

How to navigate the drive-thru landscape

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can drive-thrus navigate long waits, order accuracy and innovative tech? A panel at the Fast Casual Executive Summit will take a deep dive into the…

Ziggi's Coffee going all-fin with 'Bad Bruce' dirty soda for Shark Week

July 18, 2025

Ziggi's Coffee is diving into "Shark Week" with a drink that has a bite. The coffee franchise has partnered with Discovery to launch a limited-time frozen…

Craveworthy Brands rolling out Vistify's digital menu technology

July 18, 2025

Craveworthy Brands, a multi-brand restaurant platform, is investing in and will implement Vistify Inc.'s digital menu technology across its national portfolio.

Sambazon opens 1st franchised location in Brooklyn

July 18, 2025

Acai bowl purveyor Sambazon has opened its first franchised location in New York at 1175 Fulton St. in Brooklyn, owned and operated by Pau Hana Group, a…

From hype to frontline impact: Building trust through thoughtful AI

Elevating your frontline with AI tools that make a real impact.

Train smarter: Boost frontline performance while reducing costs

Organizations rely on their frontline teams to deliver for customers, protect the brand and keep operations running smoothly. But traditional…

From data to direction: How XM empowers unit managers

Unit managers are critical to customer experience success. Without clear direction, data falls flat. Learn how experience management can drive focused…