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News & Media

Own your financials: 5 metrics that drive business growth

by Kathleen Wood — Founder, K. Wood Partners

Gaining strong financial visibility by overcoming common hurdles and focusing on key metrics like sales, COGS, and net operating income is essential for…

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Slice House by Tony Gemignani to open 1st Idaho location

October 30, 2025

Slice House by Tony Gemignani will enter Idaho with an opening in Meridian on Nov. 1, according to a press release.

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Speaker Spotlight: Guy Carmeli, Pasta di Guy founder/chef

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Guy Carmeli, founder and chef at Pasta di Guy, is participating in a panel talk on crafting kiosk experiences at the upcoming Automated Retail & Kiosk…

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Chipotle lowers sales forecast as younger diners cut back

by Cherryh Cansler — Editor, FastCasual.com

October 30, 2025

Despite the quarterly volatility, the company remains confident in its long-term goals of surpassing $4 million in average unit volumes and expanding to 7,00…

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Shake Shack's 'operational excellence' fuels earnings beat

by Cherryh Cansler — Editor, FastCasual.com

October 30, 2025

Shake Shack Inc. demonstrated its resilience and operational prowess, reporting a stellar third quarter for 2025 that blew past Wall Street expectations and…

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Starbucks' turnaround plan takes hold

October 30, 2025

The chain reported its first global comp growth in seven quartersfueled by service and international markets.

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Limited-service visits decline as customer service, value perceptions hit new lows

October 29, 2025

There may be a growing crisis for the limited-service restaurant industry, according to the 2025 QSR Reputation Ranking Report by Chatmeter, which analyzed…

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Customer Service and Food Quality at Quick-Serve Restaurants Continue Decline, Chatmeter Report Finds

SAN DIEGO, CA–October 29, 2025–Chatmeter, the leader in multi-location intelligence, today released its 2025 QSR Reputation Ranking, ranking the best 1…

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Toast expands Toast IQ with conversational AI assistant

October 29, 2025

Toast has expanded its Toast IQ intelligence ecosystem with the launch of a conversational AI assistant for restaurants and food and beverage retailers. The…

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Onigilly: More than just sushi

by Mandy Wolf Detwiler — Editor, Networld Media Group

Onigilly has seven restaurants in the San Francisco Bay area.

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Delta, Starbucks brew 'In-Air Coffeehouse' for loyalty members

October 29, 2025

The In-Air Coffeehouse is the first Group Drop event, with more unique experiences planned for next year.

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Epson TrueOrder adds order filtering, customization to simplify restaurant operations

October 29, 2025

Epson has enhanced its TrueOrder Kitchen Display System software, delivering features aimed at helping restaurants streamline operations across complex order…

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MOD Pizza taps Charae Carter Jenkins as VP of marketing

October 28, 2025

MOD Pizza has named Charae Carter Jenkins as its VP of marketing. She will oversee brand strategy, field marketing and integrated campaigns across the…

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How tech is blurring the lines between fast casuals, QSR

The walls between fast casual, QSR and casual dining are crumbling, and it's technology that's breaking them down.

Presented by Elo Touch Solutions, Inc.

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Staffing, food costs force price hikes as restaurants 'control the controllables'

October 28, 2025

U.S. food and beverage operators are relying on technology and diversification to manage a "double squeeze" from rising labor and ingredient costs, according…

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At the Watercooler with Gunpil Hwang

Gunpil Hwang believes robotics and automation can reshape the restaurant experience by making kitchens safer for employees, operations smoother for managers…

Presented by Aniai, Inc.

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Dillas Quesadillas: How husband-wife duo created a fast casual empire

Kyle and Maggie Gordon share how they grew Dillas Quesadillas from a college road trip idea to an 11-unit concept generating over $2 million in average unit…

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Farmer Boys, Taco Cabana, Costa Vida Fresh Mexican Grill execs talk high-tech drive-thrus

by Mandy Wolf Detwiler — Editor, Networld Media Group

A Fast Casual Executive Summit session highlighted the drive-thru's post-pandemic evolution, moving beyond just speed to prioritize accuracy, hospitality and…

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How transformational leadership sparks growth, loyalty in the modern workplace

by Jim Knight — Founder & CEO, Knight Speaker

Transformational leadership elevates the modern workplace by inspiring employees through purpose, vision and personal connection, which ultimately fosters…

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