Webinar
Accuracy is the New Loyalty
September 16, 2026
watch Now
In today's restaurant environment, order accuracy isn't just an operational issue — it's a driver of profitability, customer trust and loyalty.
As delivery, takeout and catering orders continue to grow, even a single mistake can lead to refunds, chargebacks, food waste, negative reviews, and lost customers.
Join Star Micronics for their webinar, Accuracy Is the New Loyalty, as we explored:
- Where costly order errors happen—and how to prevent them
- How smarter labeling improves item identification, modifiers, handoff, catering, food safety, and traceability
- How labeling technology can work alongside POS and KDS platforms
- How the right restaurant technology can create greater consistency from kitchen to customer
See how a smarter approach to labeling can help restaurants reduce costly errors, improve operational efficiency, and deliver a more accurate customer experience.
Meet the speakers
Craig Kaliebe
Enterprise Development Manager
Star Micronics
Craig Kaliebe has more than 30 years of creative business development success with enterprise applications. Involved in retail and restaurant technology since 2000, Craig has had a diverse background of sales, marketing and business development leadership roles with leading manufacturers and solution providers. Craig is known for his industry videos highlighting innovative solutions, hardware integrations and emerging technologies for restaurants and retail. Born and raised in the Milwaukee, Wisconsin area, Craig, his wife and family now reside in Estero, Florida. When he's not working, Craig enjoys the Green Bay Packers, Milwaukee Brewers, playing pool, pickleball, classic cars and traveling.
Meet the moderator
Valerie Gritton
Editor of Pizza Marketplace and QSRWeb
Connect Media
Valerie Gritton is a seasoned business journalist and editorial leader specializing in the restaurant and foodservice industries. As an editor and writer for Pizza Marketplace and QSRWeb, she provides insight into the strategies, trends and innovations shaping one of the most dynamic sectors of the U.S. economy. Her coverage spans restaurant growth and development, franchise strategy, consumer behavior, menu innovation, technology, operations, and the evolving competitive landscape. Valerie holds a Certificate in Franchising from the University of Louisville's College of Business, adding a specialized perspective on franchise models, growth strategies and the business dynamics that drive restaurant operations and expansion.
About The Sponsor
Star Micronics
Always Leading, Always Innovating
Star Micronics, a world-leading POS and labeling solutions provider, has designated a portfolio of printing, secure cash management, and customer engagement tools for any retail and hospitality establishment with a POS or mPOS environment.
