The anatomy of a successful employee experience

Learn practical ways to design an employee experience that improves culture, loyalty, and performance. Read our guide to see how intentional employee…

Presented by Service Management Group

Former Better Buzz Coffee COO takes lead role at Yoshinoya America

May 28, 2025

Yoshinoya America has appointed Paul Nishiyama as president. He most recently as chief operating officer at Better Buzz Coffee and previously held several…

Smoothie King CFO named president

May 23, 2025

Smoothie King has promoted CFO Gavin Felder as president, and he will retain his finance responsibilities as well.

Former Go To Foods exec joins Gong cha

May 22, 2025

Gong cha, a global global bubble tea brand, hired Michael Nedelkovich Jr. as vice president of U.S. non-traditional franchise development.

Founderology Forum introducing blog series: 'Developing front-line managers' leadership skills'

by Felicia White — President, CHART

Dr. Felicia White's blog series will reveal results from her research study exploring the connections between front-line restaurant managers receiving training…

How to Reduce Turnover and Keep Your Best Employees

High turnover isn’t just frustrating — it’s expensive. In the restaurant industry, it leads to increased training costs, inconsistent service, and lost…

Haven Hot Chicken founders find room for Nashville hot chicken brand

by Mandy Wolf Detwiler — Editor, Networld Media Group

Haven Hot Chicken has gone from four stores to nine in just 10 months. Learn how the Connecticut-based brand is growing from its co-founders in our latest…

Biggby's former CFO promoted to president

April 30, 2025

Biggby Coffee has promoted CFO Erin Kaylor to president.

Former Chipotle exec named Sweetgreen COO

April 30, 2025

Sweetgreen has hired Jason Cochran as COO. Effective May, he will oversee Field Operations and Operations Services and Innovation, reporting to co-founder and…

Taylor Wiederhorn named co-CEO of Fat Brands

April 30, 2025

FAT Brands Inc., the parent company of Round Table Pizza, Fatburger, Johnny Rockets and 15 other restaurant concepts, has appointed Taylor Wiederhorn as…

7 Brew hires chief people officer

April 29, 2025

7 Brew, a drive-thru beverage concept, has hired Stephanie Quillen as its first chief people officer.

Charlie Morrison named CEO of Jersey Mike's

April 24, 2025

Jersey Mike's Subs has named Charlie Morrison as CEO. The former chairman and CEO of Wingstop has also served as CEO of Salad and Go and Pizza Inn, is taking…

Charles Watson takes the lead at Smalls Sliders

April 9, 2025

Charles Watson is trading smoothies for sliders; the former Tropical Smoothie Cafe CEO is filling the same role for Atlanta-based Smalls Sliders.

Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

3 tools to help restaurants build efficiency, generate more revenue

For restaurants, there is no shortage of frustration, long hours and an increasingly demanding consumer base. Fortunately, there’s technology that can help…

How to build a thriving restaurant culture that inspires, engages

by Jim Knight — Founder & CEO, Knight Speaker

Jim Knight, founder and CEO of Knight Speaker and bestselling author on the topics of company culture, customer service, rock star leadership and employee…

Quiznos' parent company hires former Church's SVP as CEO

March 28, 2025

Rego Restaurant Group, which owns Quiznos and Taco del Mar, has hired Neel Patel, former SVP of strategy and growth at Church's Texas Chicken, as CEO.

Cherryh Cansler taking reins as publisher of Fastcasual.com

March 6, 2025

Cherryh Cansler will be taking the reins of Fastcasual.com as the newly named Publisher.

Lion's Choice CEO offers secrets to brand's success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Lion's Choice CEO Fred Burmer offers secrets to the brand's operations and cooking up delicious roast beef sandwiches.

Starbucks firing 1,100 workers

by Cherryh Cansler — Editor, FastCasual.com

February 24, 2025

North American leaders will return to the office at least three days per week.