The Complete Guide to Team Communication for Restaurant Franchise Owners

Running a restaurant franchise on texts and group chats is messier and riskier than you'd think. Here is a complete guide to improving and organizing team…

7 strategies for creating high-performing culture, building a winning team

by Jim Knight — Founder & CEO, Knight Speaker

Building a high-performing culture isn't an accident — it's an intentional leadership strategy that prioritizes purpose, trust and empowerment to transform a…

Best Team Chat Apps for Multi-Location Restaurants in 2026

Managing team communication across multiple restaurant locations is challenging, and cannot be done properly on text threads and huge group chats. Compare the…

GoTo Foods beefs up leadership team with digital, developmental additions

April 15, 2026

GoTo Foods has added two executives to its team, naming Biplav Misra as chief digital officer and Tatiana Lambert as chief development officer.

John Montgomery returns as MAD Greens CEO amid menu overhaul

April 13, 2026

Salad Collective has rehired John Montgomery as CEO of MAD Greens, bringing back the former president as it revamps its menu.

Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on…

Yum Brands appoints former Marriott International CFO to Board

April 6, 2026

Yum Brands Inc. has appointed of Kathleen "Leeny" K. Oberg to its Board of Directors. Oberg, the former chief financial officer and executive vice president of…

Ziggi’s Coffee pours it on with Spicer, Hamm hires

April 3, 2026

Ziggi's Coffee, headquartered in Longmont, Colorado, has hired restaurant veterans Darren Spicer and Betsy Hamm to help fuel the brand's ongoing expansion.

Starbucks revamps partner incentives: 3 lessons for the fast casual industry

by Cherryh Cansler — Publisher, FastCasual.com

The initiative, part of the company’s "Back to Starbucks" transformation, introduces quarterly bonuses, expanded digital tipping, and a transition to weekly…

Michael Dixon joins Zaxbys as chief financial officer

March 31, 2026

Zaxbys has appointed Michael Dixon as chief financial officer.

Patrick Cunningham named Mike’s Red Tacos chief development officer

March 30, 2026

Mike's Red Tacos has appointed Patrick Cunningham as chief development officer, joining newly named company President Vincent Montanelli in the company's…

Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

Chicken Salad Chick hires Jill Thomas as chief marketing officer

March 25, 2026

Chicken Salad Chick, headquartered in Atlanta, has named Jill Thomas chief marketing officer.

How to Choose a Team Chat App for Your Business

Choosing the right work chat app for your team requires asking the right questions. Let’s dive into how to decide which team chat is best for your needs.

The Team Communication Risk Report

Most restaurants don't think about their team communication risks until something goes wrong. This report shows you exactly what those risks are, and how to…

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Handel’s Ice Cream hires Naveen Dasa as CFO

March 23, 2026

Handel's Homemade Ice Cream, headquartered in Canfield, Ohio, has appointed Naveen Dasa as chief financial officer.

Bonchon hires Blas Escarcega as chief development officer

March 20, 2026

Bonchon, a global Korean fried chicken chain, has named industry veteran Blas Escarcega as its chief development officer to spearhead the brand's aggressive…

Jennifer Pecoraro-Striepling joins Portillo’s as chief development officer

March 19, 2026

Portillo's has named Jennifer Pecoraro-Striepling chief development officer. Based in Oak Brook, Illinois, the company said she will oversee development, real…

Measuring the impact of culture change in the workplace

by Jim Knight — Founder & CEO, Knight Speaker

To successfully transform company culture, organizations must move beyond mission statements by tracking specific metrics — such as engagement, turnover and…

Chili Shack promotes Elizabeth Orona to COO

March 12, 2026

Chili Shack, a Denver-based chain known for its green chili-smothered Mexican-American fare, has appointed Elizabeth Orona as chief operating officer to lead…