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Operations News & Media

Eggs Up Grill, Hot Palette Holdings, Jeff's Bagel Run execs talk leadership skills

by Mandy Wolf Detwiler — Editor, Networld Media Group

Leaders from Eggs Up Grill, Jeff's Bagel Run and Hot Palette Holdings discussed leadership skills at the Restaurant Franchising and Innovation Summit in Myrtle…

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How great leaders manage emotions, build trust

by Jim Knight — Founder & CEO, Knight Speaker

Leaders, managers, and employees must recognize that change isn’t just about logistics—it’s about how people feel throughout the process.

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NAYA CEO on Fast Casual Nation: From NYC start-up to national expansion

Kfoury shares how the Lebanese-inspired brand has grown to 31 locations with plans for 200 by 2030

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Donatos Pizza president, CEO wants it to be the household name in pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Donatos Pizza president and CEO Kevin King talks about his career in the pizza industry and what makes his brand a leader in the category amidst rising pizza…

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Saroki’s Crispy Chicken & Pizza reimagining roadside cuisine

by Cherryh Cansler — Editor, FastCasual.com

Brothers Todd and Curtis Saroki are challenging preconceptions about mega-station food with their hand-breaded chicken tenders and NY-style brick oven pizzas.

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CORE Gives helps restaurant employees in need

by Mandy Wolf Detwiler — Editor, Networld Media Group

CORE Gives provides financial support for restaurant employees in need.

Presented by CORE

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5 ways to lead boldly in uncertain times

by Kathleen Wood — Founder, K. Wood Partners

The best Founders don't just survive tough times; they THRIVE because they focus on what they CAN control.

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Marcos Pizza Joins CloudKitchens - Vallejo Food Pickup to Continue Growth in Colorado

Starting this March in Denver, Colorado, Marco's Pizza + Marcos.com, is preparing to serve its authentic pizza in a new ghost kitchen.

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Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

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Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

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From homelessness to restaurant heroes: Power couple keynoting Fast Casual Executive Summit

by Cherryh Cansler — Editor, FastCasual.com

April 7, 2025

Chef Bryant "Baul" Williams and Daniella Williams, the husband-and-wife founders of Atlanta-based Binky's, specializing in soul food, and brunch hot spot Betty…

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Juice It Up fueling baseball fans

April 4, 2025

Juice It Up, an acai bowl, smoothie and raw juice chain, is serving Angels Baseball fans at an in-stadium location inside the Classic Hits stand on the Field…

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Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

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Sambazon lands at Pittsburgh airport

April 3, 2025

Sambazon, an acai bowl and smoothie shop, has landed at the Pittsburgh International Airport, giving travelers access to acai imported from Brazil.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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Buena Papa founders dish on loaded fries, 'Shark Tank,' expansion plans

Paul Barron and Cherryh Cansler of "Fast Casual Nation" sat down with James and Joanna Windon, the couple behind Buena Papa, to discuss their innovative loaded…

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6 ways tariffs could increase fast casual food costs

by Joe Hannon — GM, Inventory & Sales, Restaurant365

The U.S. restaurant industry is feeling the squeeze as tariffs continue to drive up the cost of imported goods. The National Restaurant Association estimates…

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Curry Up Now opening 1st drive-thru location

April 1, 2025

Curry Up Now, a California-based Indian fast casual brand, has signed a multi-unit franchise agreement with Ganshayam Patel to bring the concept to Bowling…

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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Madras Dosa expanding New York City footprint

April 1, 2025

Boston-based Madras Dosa Co. is opening three locations this Spring in New York City, joining its existing location in Times Square at 1450 Broadway, which…

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