Customer Service / Experience News & Media
Burger 21 gets a makeover
February 3, 2017
New year, new look is Burger 21's focus until the end of March.
read nowModern Market expands presence in nation's capital
February 2, 2017
Modern Market is opening its third location in the nation's capital, bringing the concept's total units to 23, according to a press release.
read nowSpoleto expands beyond Florida footprint
February 2, 2017
Irvine, California is the home of Spoleto's first U.S. location outside of Florida, according to a press release.
read nowBilly Sims BBQ launches new Kansas location
February 2, 2017
Billy Sims BBQ has opened a location in Emporia, Kansas, under the leadership of veteran franchisees Dave Dunn and Sean O'Brien, according to a press release.
read nowTijuana Flats fills new exec position
February 1, 2017
Perry Jones is now Tijuana Flats' VP of real estate, a new position within the concept.
read nowGloria Jean's Coffees opens up franchising
February 1, 2017
Gloria Jean's Coffees wants to be the go-to spot for busy morning commuters and entrepreneurs wanting to own their own coffee shop.
read nowMOD Pizza welcomes 9th franchising partner
January 31, 2017
Southern Pie has joined MOD Pizza's team as its ninth franchise partner, according to a press release.
read nowWings are king on Super Bowl Sunday
January 31, 2017
Super Bowl Sunday is one of the biggest days of the year for many restaurants, and two brands in particular plan on record sales of one food item: wings. While…
read nowSalata gets kudos from Healthy Dining
January 30, 2017
Salata is being recognized for its emphasis on healthy eating by HealthyDiningFinder.com and will be featured on the site by Healthy Dining's registered…
read nowBilly Sims BBQ adds OK location with ex-Wal-Mart marketing guru
January 30, 2017
Former NFL player and Heisman Trophy winner Billy Sims, the co-founder of Billy Sims BBQ, will host the grand opening ceremony for his concept's newest…
read nowGrabbagreen and Dustin Wilson open Thousand Oaks unit
January 27, 2017
Grabbagreen, a healthy fast casual food and juice concept, is entering the California market for the first time under the leadership of franchisee Dustin…
read nowOno Hawaiian BBQ adds CA location
January 27, 2017
Ono Hawaiian BBQ is going all out to celebrate its Oakland, California unit grand opening.
read nowBurrito Beach expects big growth, consumer engagement in 2017
January 26, 2017
Burrito Beach, a fast casual, Chicago-based Mexican grill opened a location in Northwestern Memorial Hospital and, based on healthy 2016 comparable-store…
read nowMOD Pizza celebrates 200th location
January 25, 2017
MOD Super Fast Pizza is opening its 200th location this month, according to a press release. To celebrate, the concept is hosting an event at the 200th unit in…
read nowZoup opens 100th location in hometown
January 25, 2017
Deja vu would be an accurate phrase to describe Zoup's 100th North American restaurant opening. The fast casual concept, which opened in 1998 in Southfield…
read nowFranchisee invests $125k into Costa Rican Quiznos unit
January 25, 2017
A Quiznos unit in Liberia, Costa Rica, has received $175,000 from a multi-unit Quiznos franchisee — QZCR S.A.— which also owns and operates other concepts in…
read nowDat Dog expands franchising, corporate-owned units
January 24, 2017
Fast casual hot dog concept Dat Dog is ready to move out of New Orleans and will open two new restaurants in Louisiana and Mississippi, according to a press…
read nowYang Kee Noodle hosts Chinese New Year event
January 24, 2017
The Chinese New Year arrives on January 28, and the Louisville Lion Dance Team is helping Yang Kee Noodle celebrate in a big way. According to a press release…
read nowUFood Grill on the fast track with new location
January 23, 2017
UFood Grill now serves subway users at the Owings Mills Station in Baltimore, according to a press release. Under the leadership of Stephen and Lana Goldberg…
read nowDickey's goes to Hollywood, hosts contest
January 23, 2017
One winner will take home a grand prize of $500 and a free family reunion trip to Hollywood for 10 as part of a new sweepstakes promotion sponsored by Dickey's…
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