Customer Service / Experience News & Media
Zoup opens 100th location in hometown
January 25, 2017
Deja vu would be an accurate phrase to describe Zoup's 100th North American restaurant opening. The fast casual concept, which opened in 1998 in Southfield…
read nowFranchisee invests $125k into Costa Rican Quiznos unit
January 25, 2017
A Quiznos unit in Liberia, Costa Rica, has received $175,000 from a multi-unit Quiznos franchisee — QZCR S.A.— which also owns and operates other concepts in…
read nowDat Dog expands franchising, corporate-owned units
January 24, 2017
Fast casual hot dog concept Dat Dog is ready to move out of New Orleans and will open two new restaurants in Louisiana and Mississippi, according to a press…
read nowYang Kee Noodle hosts Chinese New Year event
January 24, 2017
The Chinese New Year arrives on January 28, and the Louisville Lion Dance Team is helping Yang Kee Noodle celebrate in a big way. According to a press release…
read nowUFood Grill on the fast track with new location
January 23, 2017
UFood Grill now serves subway users at the Owings Mills Station in Baltimore, according to a press release. Under the leadership of Stephen and Lana Goldberg…
read nowDickey's goes to Hollywood, hosts contest
January 23, 2017
One winner will take home a grand prize of $500 and a free family reunion trip to Hollywood for 10 as part of a new sweepstakes promotion sponsored by Dickey's…
read nowNekter's co-founder debuts 'Sneaky Spinach' book
January 18, 2017
Nick didn't want to eat his vegetables, but Sneaky Spinach set out to rectify his eating habits and ended up teaching Nick some valuable lessons about healthy…
read nowFuddruckers, TravelCenters of America open in Nevada
January 18, 2017
After signing a franchise agreement last year, Fuddruckers and TravelCenters of America opened a combined venture this week at truck stop, convenience center…
read nowDickey's expands in the Northeast
January 17, 2017
Southern barbecue concept Dickey's Barbecue Pit is pushing north, according to a press release. The chain signed agreements with owners and operators in…
read nowWahlburgers to open 100 units in Asia
January 17, 2017
Wahlburgers has signed an agreement with Cachet Hospitality Group to soon open restaurants in the Chinese cities of Hangzhou, Wuhan and Shanghai, according to…
read nowCaptain D's names CMO
January 17, 2017
Captain D's has named former Papa John's, Arby's and Pizza Hut marketing executive, Bob Kraut to its top marketing spot, according to a news release. As the…
read nowCharlotte served some Grabbagreen
January 16, 2017
Grabbagreen debuted its Charlotte location under the care of Jeff and Nancy Adams of JNZR Investments, according to a press release. Located at 210 East Trade…
read nowZoup spoons out soup in Pittsburgh
January 16, 2017
Pittsburgh soup lovers can get Zoup soups when the concept opens in Fox Chapel Plaza next month, according to a press release.
read nowMeatheads celebrates a decade in business
January 16, 2017
Meatheads is celebrating 10 years in business with an $8 meal, featuring a burger, fries and drink, just as the same meal was priced in 2007, according to a…
read nowJersey Mike's offers half off via new online ordering
January 16, 2017
Online ordering has arrived at Jersey Mike's, and customers who create an account and place their first order between Jan. 16 and Feb. 17, 2017, will get half…
read nowUncle Maddio's boosting speed of service with menu redesign
January 13, 2017
Uncle Maddio's Pizza has gone back to the drawing board — literally — to introduce a menu redesign as well as new menu items to maximize operations, expedite…
read nowDickey's to open 4 Washington locations
January 12, 2017
Texas native Dan Pelfrey was striving to bring some of his hometown barbecue to Washington, and to make it happen he signed a contract with Dickey's Barbecue…
read nowPei Wei adds two Thai bowls
January 12, 2017
Pei Wei is sprinkling some authentic Thai to its menu. The fast casual rice bowl concept expanded its menu after the new year with two new aromatic options…
read now
Can Smashburger's former CEO put Pie Five back on positive path?
by S.A. Whitehead — Food Editor, Net World Media Group
The last few years have been tough for Rave Restaurant Group, which owns Pie Five and Pizza Inn. Smasburger's former CEO, Scott Crane, however, stepped into…
read nowRocky Mountain High Brands expanding sales internationally
January 10, 2017
Rocky Mountain High Brands is expanding internationally with sales locations in Hong Kong and Shanghai. The health conscious food and beverage concept…
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