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Customer Service / Experience News & Media

Mamoun's implementing sous-vide cooking method

March 9, 2017

Mamoun's Falafel is implementing the sous-vide cooking method across its locations.

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MAD drive-thru opens in Louisville

March 8, 2017

MAD Greens has opened its first drive-thru in Louisville, CO, according to a press release.

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Caviar now available for curbside pickup

March 8, 2017

Meal ordering platform, Caviar, has added curbside pickup for those wishing to order ahead, skip the line and quickly retrieve their favorite restaurant…

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America's Dog & Burger seeking franchisees

March 7, 2017

Over two decades ago, two brothers took a road trip to try the best hot dog in whichever cities they stopped. The result: America's Dog & Burger, which has…

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1st Florida location for Grabbagreen

March 7, 2017

Grabbagreen opened its first Florida location on March 6 in Jacksonville under the leadership of Randy Jeppesen, of Team Jepp of Riverside, according to a…

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German Doner Kebab seeking franchisees

March 7, 2017

Kebabs used to be viewed by some as an unhealthy, greasy snack, but German Doner Kebab has sought to combat that image since its founding in 1989.

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Captain D's accelerates franchising

March 7, 2017

Illinois, Virginia, Texas, North Carolina and Kentucky will soon get additional Captain D's locations as part of an accelerated franchise development

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Pieology dares customers to get into 'the thick of it'

March 7, 2017

Pieology says the April debut of its new "PieRise" thick-crust not only works great as a delivery or takeout option but is also the first of its kind in the…

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Chowly integrates online ordering, POS systems

March 6, 2017

Chowly is partnering with MICROS Retail Systems to integrate all third-party online ordering systems into POS systems for MICROS clients, according to a press…

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Dickey's announces March Madness promotion

March 2, 2017

To celebrate March Madness and console fans of losing teams, Dickey's Barbecue Pit is offering double sides for $5 with any family pack during March, according…

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The Flame Broiler hosts heart awareness race

March 2, 2017

Rice bowl concept The Flame Broiler is collaborating with the American Heart Association to put on the annual Orange County Heart and Stroke Walk on March 4.

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Boston Market begins industry-leading chicken change

March 2, 2017

Boston Market is pledging to serve 100 percent antibiotic-free rotisserie chicken no later than the first quarter of 2018, according to a press release.

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Papaya King begins franchising

March 2, 2017

Hot dog and tropical drink concept, Papaya King, is now franchising with Fransmart, according to a press release.

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HP MX12 Retail Solution: A new level of retail agility

Deliver an enhanced customer experience at the counter and increase your operational efficiencies with the HP MX12 Retail Solution, which combines a…

Presented by HP Inc.

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Keep point-of-sale data safe on all sides

The technologies at work in today’s retail point-of-sale (POS) environment capture more – and more valuable – customer data than ever before, allowing…

Presented by HP Inc.

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Nekter Juice Bar goes on the road

March 1, 2017

Nekter Juice Bar can now be enjoyed anywhere, thanks to the launch of the concept's catering program on March 1, according to a press release.

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Tijuana Flats opens location in central Florida

March 1, 2017

Tijuana Flats will open a location in ChampionsGate, Florida, the concept's home state, on March 6, according to a press release.

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Dickey's helps save police officers' lives

March 1, 2017

Dickey's Barbecure Pit is launching a new program aimed at helping protect police officers.

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Togo's brings back lemon tuna for a limited time

March 1, 2017

The Lemon Pepper Tuna Sandwich is returning to Togo's 242 locations for a limited time, according to a press release.

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The Impossible Burger debuts at Bareburger

March 1, 2017

The impossible has just become a reality as The Impossible Burger, mimicking the consistency, taste and versatility of a burger, but yet made from plants, will…

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