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Business Strategy and Profitability News & Media

Why ‘Gut Feel’ Forecasting is Costing Multi-Unit Brands Millions

Multi-unit restaurant managers rely on "gut feel" forecasting but can't track hundreds of variables across locations, causing overstaffing, understaffing, and…

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The Cure for Communication Chaos: Creating a Single Source of Truth for Your Team

Stop losing critical updates in your chaotic restaurant chats. This digital clutter wastes your labor budget and causes expensive mistakes, from botched orders…

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Lime Fresh Mexican Grill CEO reveals revival strategy

Lime Fresh Mexican Grill CEO Patrick Fore joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to discuss the brand's transformation, including a 30…

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How Papa Murphy's '$10 Tuesdays' promotion evolved

Pizza Marketplace Podcast host Mandy Detwiler talks to Dallas Massey, SVP of marketing for Papa Murphy's Take N' Bake Pizza about the brand's $10 Tuesdays…

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Newk's Eatery CEO discusses tech, its food quality and third-party delivery

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb.com, chats with Frank Paci, CEO of Newk's…

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Top 30 Movers & Shakers in Catering 2025

The Top 30 Movers & Shakers in Catering 2025 recognizes the leaders redefining how restaurants win off-premise. These are the operators, technologists, and…

Presented by Lunchbox

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It's a vibe: The story behind Longboards' Filipino-inspired menu, surf culture success

Founder and chef Gilbert Macapagal, CEO John Bailey and Jeremy Capps, director of operations, discuss the Filipino-inspired menu, its innovative Shaka Pop…

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When An Employee Quits, Do They Take Your Business Data with Them?

Stop letting ex-employees walk away with your company's data. With high turnover, personal chat apps put your schedules and private info at risk. Switch to a…

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How 24/7 Group Chats Are Burning Out Your Food Service Team

The food industry has a problem of an “always-on” culture that’s exhausting your team and costing your business. The good news is, there’s a simple way to fix…

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Small restaurants, big impact: Why mom-and-pop eateries still matter

Despite the presence of national restaurant chains, research consistently shows diners form their most-lasting and meaningful memories in independently owned…

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Breaking boundaries: Derrick Hayes on purpose, power, building Big Dave’s Cheesesteaks

by Kathleen Wood — Founder, K. Wood Partners

In this episode of Founderology – Built to Breakthrough, Derrick Hayes opens up about the decisions, setbacks, and breakthroughs that shaped his path. He…

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The Hidden Gold Mine in Your Restaurant Kitchen: Why Back-of-House Technology Is the New Competitive Advantage

Discover why real growth for multi-unit restaurants lies not in flashy front-of-house trends, but in back-of-house tech. AI-powered ops, real-time inventory…

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Graze Craze's president discusses strategy behind 14 consecutive quarters of same-store sales growth

Operating from small 500- to 1,000-square-foot locations, Oklahoma-based Graze Craze has scaled to nearly 100 units in under five years by focusing on…

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Gong cha, Crust Pizza leaders talk franchising in today's modern restaurant world

by Mandy Wolf Detwiler — Editor, Connect Media

A session at the Fast Casual Executive Summit will look at franchising dos and don'ts as well as the latest trends and innovations in franchising.

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From Maine to Milan: The global journey of Mason’s Famous Lobster Rolls

How do you take a Maine lobster roll and build a brand that stretches from the East Coast to the heart of Milan, Italy? That’s the kind of breakthrough story…

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SynergySuite Secures $12 Million to Lead the AI-First Future of Restaurant Operations

SynergySuite raises $12M led by Oyster Capital to accelerate its AI-powered restaurant operations platform. The funding supports global expansion for their…

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How la Madeleine cracked the growth code

La Madeleine French Bakery & Cafe CEO John Dillon joins Fast Casual Nation to discuss the 43-year-old brand's strategic renaissance

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How Saroki's Crispy Chicken & Pizza pairs great food, service with mega pavilions

by Mandy Wolf Detwiler — Editor, Connect Media

Saroki's Crispy Chicken & Pizza proves that gas station food can be great. Lead by brothers Todd and Curtis Saroki, the brand has 19 locations in mega gas…

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