Business Strategy and Profitability Features
Tacos 4 Life co-founder on the permanent effects of COVID-19
by Cherryh Cansler — Editor, FastCasual.com
Austin Samuelson reveals how the pandemic has forever changed his operations strategy.
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Infographic: Global customers trust restaurants despite pandemic
After polling about 1,800 potential restaurant customers in five countries hit hard by the pandemic and at various stages of economic return, Revenue…
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7 ways the CARES Act could hurt restaurants
by S.A. Whitehead — Food Editor, Net World Media Group
The National Restaurant Association this week sent letters to leaders at the U.S. Treasury and Small Business Administration asking for clarification — and in…
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Sales falling at 70% of US restaurants
by S.A. Whitehead — Food Editor, Net World Media Group
The restaurant industry is reeling, according to the most recent data collected by Black Box Intelligence, and unfortunately, that's expected to increase.
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Texas Tech grad transforms shipping container into barbecue biz
by Cherryh Cansler — Editor, FastCasual.com
Three months ago, 25-year-old Zach Bergenholtz converted a 45-foot shipping container into a barbecue joint and is now serving more than 2,000 North Dallas…
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A bitter pill: Jack in the Box, Chicken Salad Chick's, Mutt's Canine Cantina leaders discuss responding to reviews
by S.A. Whitehead — Food Editor, Net World Media Group
You might well say that restaurant success today is actually "written in the stars," since those stars are the measurement of the positive and negative reviews…
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Restaurateurs expound on benefits of blue bowls, food halls, 'going through hell'
by S.A. Whitehead — Food Editor, Net World Media Group
When restaurant executives take to the stage to share some of their most heartfelt views of the business, participants are guaranteed a front-row seat for some…
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How women leaders can make a difference in foodservice
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Four women, who were invited to share experiences as female executives during the Fast Casual Executive Summit in Austin, said women in leadership positions…
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2019 Perfect Pitch winner: 'Best fried chicken in the land of fried chicken'
by S.A. Whitehead — Food Editor, Net World Media Group
Louisville, Kentucky brand, Royals Hot Chicken is not only a hot commodity in its fried chicken-steeped home base, but also managed to burn up the competition…
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Marketing on a shoestring? Yes, it can be done
by Elliot Maras — Editor, Automatic Merchandiser
Social media gives operators with limited budgets a way to gain exposure to customers. Supporting charities and non-profits also helps, as a panel talk at the…
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Austin food trailer delights FCES attendees
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Paperboy food trailer has gained a significant following in Austin thanks to its locally sourced food. In four years, the business has added a second…
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Experts to share survey-proven success strategies on Sept 10 webinar
by S.A. Whitehead — Food Editor, Net World Media Group
What are the key success factors of the best restaurant brands? Join this Sept. 10 webinar to find out what owners, operators, staff and customers say are the…
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Live webinar: Boosting the employee experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail, restaurant and service employees play a critical part in a rewarding customer experience and that's why the employee experience must be as fulfilling…
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'So, what are ya' drinkin'?' One of this year's most complicated questions
by Cherryh Cansler — Editor, FastCasual.com
The answer to that age-old question, "So, what are you drinkin'?" has gotten a lot more complicated. But pizza brands that don't brush up on their answers to…
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How the fast casual franchise can thwart marketing burnout
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Planning and franchisee involvement are key in averting marketing burnout within the franchise organization.
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Designing marketing campaigns to promote growth, sustainability
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Marketing leaders from F&Co., Taziki's Mediterranean Cafe and Cici's Pizza shared insight on winning marketing campaign strategy during the recent Fast Casual…
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Zoup, Ballard Brands, Vale Food share tips, advice on battling payment fraud
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top brand leaders from Zoup, Ballard Brands and Vale Food share advice and knowledge of how to prevent payment fraud in a panel session sponsored by Kount.
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Why 4 is the magic number in customer retention
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Repeat visits are top of mind for every brand but few may realize how critical the fourth customer visit is and why it requires a specific strategy.
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How brands can avoid cannibalization in driving growth
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
How to drive growth is top of mind for brands but in the quest to grow brands can often ignite a cannibalism strategy, something no partner or franchisor…
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Cowboy Chicken, Modern Market and the omnichannel digital experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Sean Kennedy, president of Cowboy Chicken, and Modern Market Technology Director Brian Anderson shared insight and tips on crafting a digital experience…
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