Business Strategy and Profitability Features
Fast Casual segment heads into Q1 with new store openings
by Valerie Killifer — Editor, FastCasual.com
Fast casual chains such as Baja Fresh, Fuddruckers and MOOYAH are among several concepts starting the New Year with new openings across the United States. The…
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2012: The five fast casual executives to watch
by Valerie Killifer — senior editor, NetWorld Alliance
For restaurant operators throughout the industry, 2011 had its fair share of highs and lows. While the industry rebounded slightly from the challenges present…
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Gluten free goes mainstream
Gluten-free menu claims have grown 114 percent over the last three years, proving that consumers beyond those diagnosed with celiac disease are eating…
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Commentary: What restaurant marketing trends will emerge in 2012?
Fast casual players are starting to look like two different groups, perhaps three, including "Fine Fast Casual," "Quick Fast Casual" and "Chain Fast Casual…
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Commodity pressure mixed in early 2012
by Valerie Killifer — senior editor, NetWorld Alliance
As restaurant operators head into 2012, industry forecasters are calling for an increase in food costs, but not every analyst is predicting a commodities…
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Service with a Smile: Get your employees & customers through the holiday rush
by Valerie Killifer — Editor, FastCasual.com
Even though the holiday shopping season has passed with Black Friday, there are still plenty of opportunities for your employees to make a lasting impression.
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Restaurants launch holiday menus, promotions
by Valerie Killifer — senior editor, NetWorld Alliance
How fast casual chains are appealing to holiday diners through charity partnerships and limited-time offers.
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Study: Daily deal promotions generate new customers
by Alicia Kelso — Editor, QSRWeb.com
Many concerns about offering such deals are overstated.
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Owners of Genghis Grill acquire Baker Bros. American Deli
by Valerie Killifer — senior editor, NetWorld Alliance
The Chalak Group Inc. has officially acquired 11-unit, Dallas-based Baker Bros American Deli. The Chalak Group also owns and operates 80-unit Genghis Grill, a…
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Highlights from the Fast Casual Executive Summit
by Valerie Killifer — senior editor, NetWorld Alliance
For three days in the later part of October, more than 200 fast casual executives and suppliers came together to discuss issues impacting the segment and the…
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Commentary: Creating compelling content across digital marketing channels
Follow basic guidelines to get started and then, with time, you'll learn what timing, frequency and content works best for your customers in each channel.
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NPD Group: Revenue-generating beverage orders on the decline
by Alicia Kelso — Editor, QSRWeb.com
Tap water requests on the rise, along with specialty coffees and iced tea.
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Commentary: Ten lessons the restaurant industry can learn from Steve Jobs
by Alicia Kelso — Editor, QSRWeb.com
Innovator, visionary, entrepreneur always kept a focus on the customer.
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The beat goes on: Music can make or break customer experience
by Alicia Kelso — Editor, QSRWeb.com
Diverse playlists, volume key factors in guests' intent to return to a restaurant.
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Fast casual growth a boon for burger segment
by Alicia Kelso — Editor, QSRWeb.com
Fast casual brands now represent a majority of the Top 75 burger chains in Technomic's new report.
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Commentary: Embracing cross-segment competition
Three tips on how to stand out as casual and fast casual characteristics blur.
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Social media Part 2: devices and their virtues
Appreciate the immediate feedback provided by your customers' smartphones.
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Growth spurt: Inc. 500 list full of fast casual concepts
by Alicia Kelso — Editor, QSRWeb.com
Annual list measures percentage revenue growth of privately held companies.
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