Business Strategy and Profitability Features
Piada: Fast casual Italian style
The fast casual concept has a menu focused on Italian street food.
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Daphne's California Greek launches national franchise plan
by Valerie Killifer — senior editor, NetWorld Alliance
The new franchise program is expected to double Daphne's unit count over a three-year period.
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2012 Top 10 food trends include heirloom foods
In addition to the Top 5 food trends for 2012 that I discussed in my previous post, here's my prediction for trend concepts No. 6 through 10.
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The 7 fundamentals of employee feedback
Providing employee feedback benefits both the individual and the team, but keep it simple and sincere.
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Caribou Coffee uses social media to spearhead evolution
by Valerie Killifer — senior editor, NetWorld Alliance
Caribou Coffee underwent a brand relaunch in late 2009 and is using social media to ensure its evolution continues down the right path.
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Starbucks takes localization approach to Europe
by Valerie Killifer — senior editor, NetWorld Alliance
In 2009, Starbucks Corp. renovated several Seattle locations to better reflect the neighborhoods in which the coffeehouses were settled. The company is now…
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The difference between social marketing and social operational insights
Operators can extract both marketing and operational insights from online feedback, but first they must understand the differences between the two.
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Cosi CEO Carin Stutz talks brand turnaround
by Valerie Killifer — senior editor, NetWorld Alliance
How Cosi's new CEO plans to rebrand, reimage and rebuild the chain.
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Health and wellness: A fight against obesity
From offering lower calorie menus to baking side items, the restaurant industry needs to do its part in supporting healthy changes.
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NRA: Fast casual operators optimistic about 2012 sales gains
Total restaurant industry sales will reach a record high of $632 billion in 2012, a 3.5 percent increase over 2011.
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Top 5 2012 food innovation product predictions
A look at what might be the biggest 2012 food innovation trend opportunities.
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Commentary: Pinterest offers restaurants another way to communicate with customers
Editor's note: This post was originally published on SmartBlog on Restaurants. For more foodservice news, sign up for Restaurant SmartBrief.
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Commentary: Five key secrets of social loyalty
For restaurant operators, 2011 was a better year than 2010. But with continuing unemployment in the U.S. and Europe, and slow economic growth forecasts for…
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Restaurants adapt to 'new normal' with efficiency, innovation
by Alicia Kelso — Editor, QSRWeb.com
Mergers and acquisitions market won't be as active in 2012.
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Panera Bread to intensify drive-thru operations
by Valerie Killifer — Editor, FastCasual.com
Catering sales and new menu item rollouts continue to contribute to revenue, same-store sales growth.
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NPD: Fast Casual only growth segment during down economy
by Valerie Killifer — Editor, FastCasual.com
According to The NPD Group, fast casual is the only restaurant segment continuing to grow throughout the current economic time, which has motivated chains in…
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Chipotle to open second ShopHouse, additional international locations
by Valerie Killifer — senior editor, NetWorld Alliance
Company discusses new HR software program that provides enhanced analytics to target potential new employees.
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Commentary: Do higher prices drive customers away?
Talk to your customers before you make the improvements to ascertain that they're willing to pay for the improvement.
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Zaxby's to unveil new store design
by Valerie Killifer — senior editor, NetWorld Alliance
Zaxby’s has unveiled a new comprehensive restaurant design that will be rolled out at two Georgia locations, the first one in Valdosta and a second at Lake…
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