Square and Starbucks to form mobile payment partnership

by James Wester

Coffee giant to invest $25 million in payment company and accept Pay with Square.

The new direction of digital technology

by Valerie Killifer — Editor, FastCasual.com

With smartphone adoption outpacing the PC revolution and Internet boom, restaurant operators have increased opportunity to reach every guest.

Higher menu prices boost earnings, but can it last?

by Valerie Killifer — Editor, FastCasual.com

Operators prepare for higher food costs as droughts continue in the Midwest and overseas competition threatens the U.S. food supply. 

Panera Bread sales success boosted by investment initiatives

by Valerie Killifer — Editor, FastCasual.com

The company sees gains at it continues to improve marketing, catering, operational and food quality.

The next fast casual cuisine: Are we ready?

Consumers are poised and ready for the next fast casual cuisine. But, what is it and how will it affect menu development?

Chipotle shifts marketing approach, reports 8% comps increase

by Valerie Killifer — Editor, FastCasual.com

While revenue and same-store sales rise, the company shifts focus to local marketing initiatives.

Chefs form program to aid women, children in Haiti

by Valerie Killifer — Editor, FastCasual.com

How Chefs4Kids is finding a way to teach impoverished women in Haiti how to run a business.

Will Instagram become a more effective marketing tool than Facebook?

by Alicia Kelso — Editor, QSRWeb.com

How major chains are using the photo-sharing site to engage with loyal customers.

A new frontier: Desktop dining

How "desktop dining" represents an untapped opportunity for the restaurant industry.

Obamacare may ramp up digital menu board adoption

by Christopher Hall — w, t

When the United States Supreme Court upheld a majority of the provisions within the Patient Protection and Affordable Care Act, digital menu board providers…

Giardino Gourmet Salads adds to Florida healthy eating options

by Valerie Killifer — senior editor, NetWorld Alliance

Giardino Gourmet Salads launched in 2004 in southern Florida by Ody and Kenny Lugo. Today, there are seven locations throughout the region.

Health Care Law upheld, restaurant industry responds

by Alicia Kelso — Editor, QSRWeb.com

The United States Supreme Court upheld a majority of the provisions within the Patient Protection and Affordable Care Act (PPACA), introduced and signed by…

Feeding kids healthier foods

Restaurants and the foodservice industry are making healthy strides when it comes to serving nutritional meals to children.

Top 5 ways multiple HR systems kill your brand

by Valerie Killifer — senior editor, NetWorld Alliance

Webinar discusses biggest obstacles, solutions to multiple-platform use.

Podcast highlights FastCasual.com Top 100, annual benchmark report

FastCasual.com launched its 2012 Top 100 Movers & Shakers in the company's first quarter, along with its annual Fast Casual State of the Industry Benchmark…

Using customer feedback to give location-specific, actionable insight

Gleaning location-specific insight from online conversations is the key to driving positive reviews.

Report spotlights low wages throughout food industry

by Alicia Kelso — Editor, QSRWeb.com

Food Chain Workers Alliance interviewed 700 employees in various sectors.

Caribou Coffee prefers middle path to sales success

by Valerie Killifer — senior editor, NetWorld Alliance

Caribou Coffee's senior vice president of marketing and product development prefers a slow and steady pace when it comes to brand positioning.

Penn Station data breach grows in scope

by Valerie Killifer — senior editor, NetWorld Alliance

The number of Penn Station locations impacted by a data breach first reported in early June has grown from 43 locations to at least 80. Between March and the…

Commentary: Does your brand image match its experience?

It is imperative that marketing and operations work hand in hand to produce a strong brand.