Highlights from the Fast Casual Executive Summit

by Valerie Killifer — senior editor, NetWorld Alliance

For three days in the later part of October, more than 200 fast casual executives and suppliers came together to discuss issues impacting the segment and the…

Commentary: Creating compelling content across digital marketing channels

Follow basic guidelines to get started and then, with time, you'll learn what timing, frequency and content works best for your customers in each channel.

NPD Group: Revenue-generating beverage orders on the decline

by Alicia Kelso — Editor, QSRWeb.com

Tap water requests on the rise, along with specialty coffees and iced tea.

Paleo Diet inspires new restaurant concept

Dick's Kitchen models menu around the Paleo Diet.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

Fast casual growth a boon for burger segment

by Alicia Kelso — Editor, QSRWeb.com

Fast casual brands now represent a majority of the Top 75 burger chains in Technomic's new report.

Commentary: Embracing cross-segment competition

Three tips on how to stand out as casual and fast casual characteristics blur.

Social media Part 2: devices and their virtues

Appreciate the immediate feedback provided by your customers' smartphones.

Growth spurt: Inc. 500 list full of fast casual concepts

by Alicia Kelso — Editor, QSRWeb.com

Annual list measures percentage revenue growth of privately held companies.

Making the location-based marketing connection

Restaurants are learning to leverage social media "check-in" services to reach more customers.

Truitt Bros. Northwest Sustainability Tour highlights menu

by Valerie Killifer — Editor, FastCasual.com

The topic of sustainability has been an elusive one for restaurant operators, who have been inundated in recent years with foodservice buzzwords such as…

Social Media Part 1: Do I know you?

by Lori Walderich — CMO, Top That! Pizza

It's important to know who makes up your social media audience

It's go 'mobile' time

Developers of mobile sites and applications weigh in on how to best offer mobile services.

Foodservice social media conference FSMU runs Early Bird Special

by Valerie Killifer — senior editor, NetWorld Alliance

The Foodservice Social Media Universe, set for Sept. 18-20 in San Francisco, is offering $100 off the registration rate of $695 for people who register by Aug.

Will restaurants add Google+ to crowded social media plates?

by Alicia Kelso — Editor, QSRWeb.com

The fastest growing social media network ever is currently in beta phase for businesses.

McDonald's Happy Meals slim down

by Alicia Kelso — Editor, QSRWeb.com

Changes reduce calorie count by 20 percent.

Don't call it a comeback: Bennigan's on a roll

by Valerie Killifer — Editor, FastCasual.com

How former Salsarita's president Paul Mangiamele plans to breathe new life into an iconic brand.

Commentary: Social media: brand aid … or brand illusion?

Over the past few years, the noise from and about social media has grown louder and more confused, partly amped up by the proliferation of networking sites.

Durbin Amendment final rule increases swipe-fee cap

by Kim Williams — Reporter, NetWorld Alliance

The NRA and others have expressed disappointment with the last minute interchange cap fee increase, accusing the Fed of succumbing to the banks' and card…