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Using AI to increase restaurant revenue by improving customer satisfaction and operational efficiency

Guests want faster service, personalized interactions, and consistent experiences—across every location and every channel. Restaurants that meet these demands…

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Reality star Karlie Redd talks good food, service, location at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Love and Hip Hop Atlanta star Karlie Kloss shared brand success insight with attendees at the Fast Casual Executive Summit in Austin, Texas, on Sunday.

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Taco lovers getting tatted up at Velvet Taco

October 6, 2025

To celebrate National Taco Day, Velvet Taco will partner with Rebel Muse Tattoo, in Dallas, to offer free, taco-themed tattoos at its Greenville Avenue…

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Firehouse Subs hires Carolina Berti as CMO

October 6, 2025

Firehouse Subs announced Thursday the appointment of Carolina Berti as chief marketing officer for the U.S. and Canada.

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Tariffs, rising wages forcing restaurants to hike menu prices

October 3, 2025

Facing a "double squeeze" from rising labor costs and external market pressures like tariffs, many U.S. food and beverage businesses are raising menu prices to…

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Mo' Bettahs offering catering delivery with real-time tracking via Cartwheel

October 2, 2025

Mo' Bettahs is offering catering delivery with real-time tracking through a partnership with Cartwheel, an enterprise delivery management platform.

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TAP brothers building a cultural bridge with Brazilian flavors

by Cherryh Cansler — Editor, FastCasual.com

The four-unit chain hopes to reach 20 corporate stores by 2030, with a stronghold in urban wellness hubs like NYC and Miami. Franchising will launch in 2026.

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Torchy's Tacos 'Worthy' of "Torch the Defense" promo

October 2, 2025

Torchy's Tacos has teamed up with the Kansas City Chiefs and wide receiver Xavier Worthy to launch the "Torch the Defense" promotion, which will award fans…

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Starbucks understands the protein assignment

by Cherryh Cansler — Editor, FastCasual.com

October 1, 2025

Understanding more customers are looking to add more protein to their diets Starbucks has added a line of protein-boosted lattes, milks and cold foam drinks to…

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Fusian honoring Breast Cancer Awareness with pink sushi

October 1, 2025

Fast casual restaurant chain Fusian is offering pink sushi rolls throughout October to raise money for the Breast Cancer Fund of Ohio.

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Why fast casual is 'Partying like its 1995'

by Cherryh Cansler — Editor, FastCasual.com

California Tortilla and Noodles and Co are embracing throwback pricing promotions as part of a broader trend of brands using nostalgia to engage with customers…

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Discipline Over Distraction: Lessons from Restaurant Leaders Who Know Their Brands

At FSTEC 2025, top restaurant leaders from Checkers & Rally's, GoTo Foods, and Shake Shack shared the secrets to balancing tech innovation with brand identity…

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Jersey Mike's hires 1st chief people officer

September 30, 2025

Jersey Mike's Subs has named Betsy Mercado as its first chief people officer, the company announced Monday.

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Jimmy John's relaunches loyalty program

September 30, 2025

Jimmy John's is replacing its Freaky Fast Rewards loyalty program with JJ Rewards, shfting from a "visit-based" model to a more flexible, spend-based system.

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Chipotle launching Red Chimichurri sauce

September 29, 2025

Chipotle Mexican Grill is adding a new sauce to its menu, a limited-time offering called Red Chimichurri.

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Qdoba promotes VP to CMO of Marketing

September 29, 2025

Qdoba has promoted Jon Burke to chief marketing officer.

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MOD Pizza partners with Disney on TRON: Ares movie promo

September 29, 2025

MOD Pizza has joined forces to celebrate the theatrical release of TRON: Ares, according to a press release.

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Fast casual brands putting loyalty first on National Coffee Day

by Cherryh Cansler — Editor, FastCasual.com

The day, which celebrates the popular caffeinated beverage, is also becoming a showcase for how coffee shops as well as other types of fast casual concepts are…

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Texas-based fast casual deploys Birdcall's proprietary tech platform

September 26, 2025

Birdcall, a Denver-based craft chicken franchise, announced its proprietary technology platform, Poncho, has launched for the first time outside of the…

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