Features

Gen Z driving 2025 fast casual menu trends

by Cherryh Cansler — Editor, FastCasual.com

Younger consumers want swicy, swalty and newstalgic menu items.

Why voice interaction is the future of self-service

by Daniel Brown — Editor, Networld Media Group

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…

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Pizza Marketplace's Top 100 Movers & Shakers nomination deadline extended

by Mandy Wolf Detwiler — Editor, Networld Media Group

The deadline to enter Pizza Marketplace's Top 100 Movers & Shakers List has been extended to Jan. 24.

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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry

by Daniel Brown — Editor, Networld Media Group

Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…

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Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

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How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

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Samsung, SoundHound AI among 2024 Automation and Self Service award winners

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…

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Gong cha using self-service technology to grow US footprint

by Sandra Carpenter — Editor, Networld Media Group

Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…

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Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

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Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

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How tech can streamline restaurant operations

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Technology can help restaurants in many ways, but it plays an especially impactful role in operations. With the right tech stack, restaurants can reduce wait…

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Networld Media Group launches Restaurant Marketing Workshop

by Cherryh Cansler — Editor, FastCasual.com

This digital marketing workshop, co-hosted by FastCasual Editor Cherryh Cansler and Rev Ciancio, co-founder/CMO of Handcraft Burgers & Brew, Salad House CMO…

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Preventing restaurant legal landmines

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Fast Casual Executive Summit, held in Denver examined how restaurants can avoid legal landmines.

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How restaurants can stay ahead of the tech curve

by Mandy Wolf Detwiler — Editor, Networld Media Group

Brand leaders discussed the utilization of tech in their restaurants at the Fast Casual Executive Summit in Denver.

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How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…

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How restaurants can use data to maximize financial management, performance

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Fast Casual Executive Summit examined how restaurants can use coaching, technology and other tools to maximize coaching, location collaboration…

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How catering is increasing sales, actionable growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a webinar sponsored by Checkmate, three experts look at how catering is increasing sales, trending upwards in its category and building its own business.

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