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Features

Dave's Hot Chicken named Fast Casual's 2025 top brand

by Cherryh Cansler — Publisher, FastCasual.com

The Los Angeles brand launched in 2018 and has grown to over 300 locations. It won the Top 100 two years ago, making it the second brand in history to earn the…

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Potbelly reports positive Q1 sales, eyes continued growth

by Cherryh Cansler — Publisher, FastCasual.com

CEO Bob Wright said success stems from its digital platform and loyalty program, as well as menu upgrades and a focus on catering.

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Kathleen Wood, Networld Media Group launching revamped Founderology Growth Summit

by Cherryh Cansler — Publisher, FastCasual.com

Registration is open for this Founders-only event.

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Starbucks CEO, CFO predicting turnaround despite Q2 loss

by Cherryh Cansler — Publisher, FastCasual.com

Although she admitted that transactions did not meet expectations, CFO Cathy Smith said the company was on the right track with its "Back to Starbucks…

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BurgerBots opens 1st restaurant, ready to expand

by Cherryh Cansler — Publisher, FastCasual.com

The entire process takes just 27 seconds per burger.

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What to do with all this data?

by Bradley Cooper — Editor, Connect Media

What do you do with all that data as a restaurant? The Restaurant Marketing Workshop held from June 2 to 3 in Indianapolis, Indiana plans to tackle that…

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Bagel Brands CEO prioritizing efficiency

by Cherryh Cansler — Publisher, FastCasual.com

CEO Jessica DePetro discusses egg prices, growth plans and the challenge she issued to her team to deliver a simplified process and execution strategy to…

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Eggs Up Grill, Hot Palette Holdings, Jeff's Bagel Run execs talk leadership skills

by Mandy Wolf Detwiler — Editor, Connect Media

Leaders from Eggs Up Grill, Jeff's Bagel Run and Hot Palette Holdings discussed leadership skills at the Restaurant Franchising and Innovation Summit in Myrtle…

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Saroki’s Crispy Chicken & Pizza reimagining roadside cuisine

by Cherryh Cansler — Publisher, FastCasual.com

Brothers Todd and Curtis Saroki are challenging preconceptions about mega-station food with their hand-breaded chicken tenders and NY-style brick oven pizzas.

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Brooklyn Dumpling Shop, Perkins, Bun Mee, Keke's leaders share franchising success insight

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

What it takes to succeed in franchising was the focus of a panel talk at the recent Restaurant Franchising & Innovation Summit.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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What Chef Robotics' $43M funding means for fast casual automation

by Cherryh Cansler — Publisher, FastCasual.com

Since Sunbasket, a healthy meal delivery company, partnered with Chef Robotics in 2022, it has displaced 10% of production staff and increased consistency by…

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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Connect Media

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…

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How and why restaurant leaders are serving up AI in operations

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.

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James Walker takes helm at Lunchbox, promises clarity for restaurant operators

by Cherryh Cansler — Publisher, FastCasual.com

Lunchbox CEO and former restaurant leader James Walker wants to help brands cut through the tech noise to help them scale.

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Swig, HTeaO, Everbowl, Vicious Biscuit leaders share tips for building a tech roadmap

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Mapping out a tech roadmap was a panel topic at the Restaurant Franchising & Innovation Summit, held in Myrtle Beach, South Carolina. It was sponsored by Crisp.

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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…

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Jollibee North America president says company is ready for next-level growth

by Mandy Wolf Detwiler — Editor, Connect Media

At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…

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Wings and Rings franchising fast-casual concept

by Cherryh Cansler — Publisher, FastCasual.com

The idea for Noble Chicken began in 2019 as an entry into a local wing competition in Cincinnati.

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How to dominate restaurant data

by Bradley Cooper — Editor, Connect Media

A panel at the Restaurant Franchising & Innovation Summit will discuss how to use data to drive growth and profitability.

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