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Features

Samsung, SoundHound AI among 2024 Automation and Self Service award winners

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…

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Gong cha using self-service technology to grow US footprint

by Sandra Carpenter — Editor, Networld Media Group

Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…

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Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

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Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

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How tech can streamline restaurant operations

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Technology can help restaurants in many ways, but it plays an especially impactful role in operations. With the right tech stack, restaurants can reduce wait…

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Networld Media Group launches Restaurant Marketing Workshop

by Cherryh Cansler — Editor, FastCasual.com

This digital marketing workshop, co-hosted by FastCasual Editor Cherryh Cansler and Rev Ciancio, co-founder/CMO of Handcraft Burgers & Brew, Salad House CMO…

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Preventing restaurant legal landmines

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Fast Casual Executive Summit, held in Denver examined how restaurants can avoid legal landmines.

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How restaurants can stay ahead of the tech curve

by Mandy Wolf Detwiler — Editor, Networld Media Group

Brand leaders discussed the utilization of tech in their restaurants at the Fast Casual Executive Summit in Denver.

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How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…

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How restaurants can use data to maximize financial management, performance

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Fast Casual Executive Summit examined how restaurants can use coaching, technology and other tools to maximize coaching, location collaboration…

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How catering is increasing sales, actionable growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a webinar sponsored by Checkmate, three experts look at how catering is increasing sales, trending upwards in its category and building its own business.

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QSRNext session delves into QSR delivery

by Mandy Wolf Detwiler — Editor, Networld Media Group

A #QSRNext session will explore innovative delivery strategies and the cutting-edge technology making it happen.

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QSRNext takes loyalty program deep dive

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

QSRNext will take a deep dive into both loyalty and e-commerce and how they can drive revenue and retention.

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Saigon Hustle wins The Perfect Pitch contest at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Saigon Hustle has won The Perfect Pitch, a "Shark Tank" style contest at the Fast Casual Executive Summit in Denver, Colorado.

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Wonder exec opens Fast Casual Executive Summit with keynote about growth, evolution

by Mandy Wolf Detwiler — Editor, Networld Media Group

Jason Rusk gave the keynote address at the Fast Casual Executive Summit in Denver Aug. 13. Rusk spoke about the rapidly evolving world of fast-casuals, and how…

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QSRNext session to delve into current menu trends

by Mandy Wolf Detwiler — Editor, Networld Media Group

A session at #QSRNext will look into current and future menu trends that can take your menu from ho-hum to a humdinger.

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Perkins debuting fast casual concept

by Cherryh Cansler — Editor, FastCasual.com

Featuring a streamlined design and an elevated cafe experience, the 1,500-square-foot restaurant is half the size of a standard Perkins.

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How restaurants can automate successfully

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at QSR Next held virtually on Nov. 13 will address how restaurants can uncover automation opportunities and build a tech stack that delivers high ROI.

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SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

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Fast Casual Executive Summit session looks at menu trends as competitive edge

by Mandy Wolf Detwiler — Editor, Networld Media Group

A session at the Fast Casual Executive Summit session next month in Denver, Colorado, will explore diversifying menu options as a method to increase a…

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