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Features

Shake Shack shares tumble despite record openings, revenue growth

by Cherryh Cansler — Publisher, FastCasual.com

Shake Shack hits a record-breaking development streak in Q1, but stock dropped after missing Wall Street's revenue and profit estimates. Explore how the brand…

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Smoothie King CEO launches dual-lane chicken concept in Dallas

by Amy Sorter — Writer and Editor, Connect Media

Smoothie King's CEO is offering crispy and light chicken options through his fast-casual Flock & Fresh brand in Dallas.

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Disposable cameras and raw reactions: Why 'imperfect' social media content is winning in 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Marketing leaders from Via 313, ATL Wing Spot, and Hook + Ladder explain how multi-unit restaurant brands can drive sustained foot traffic in 2026 by balancing…

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Diving deeper: Looking beyond sales for improved restaurant marketing

by Bradley Cooper — Editor, Connect Media

At the Restaurant Marketing Workshop in Boston from June 2 to 3, panelists will discuss how to do a deep dive into your brand's marketing and menu decisions.

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Chipotle's Q1 earnings: Tech, sauce innovation drive transaction growth

by Cherryh Cansler — Publisher, FastCasual.com

The company's return to positive transaction growth was due to a focus on four pillars -- efficiency, innovative sauces attracting new guests, gamification and…

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Starbucks' shine is back: 3 lessons from the Brian Niccol playbook

by Cherryh Cansler — Publisher, FastCasual.com

Simplifying metrics, focusing on incrementality and protecting turnover rates are part of the Starbucks turnaround plan.

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More than a post: Turning influencers into content engines for your restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

At the Restaurant Franchising and Innovation Summit, marketing experts discussed the evolution of influencer marketing from a secondary tactic into a core…

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How 1 fast casual founder aims to build AI bridge between wearables, wellness

by Amy Sorter — Writer and Editor, Connect Media

SUMMITS launched a new AI platform that bridges the gap between what wearable data tells people to eat and what ends up on their plates.

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Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on…

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Meet the Top 30 Movers & Shakers: Restaurant Marketing

by Cherryh Cansler — Publisher, FastCasual.com

We’re proud to honor the 2026 Restaurant Marketing Top 30 Movers & Shakers, who will be recognized at the Restaurant Marketing Workshop on June 2–3 in Boston.

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Resilient but restless: Fast casuals outpace industry as 2026 competition heats up

by Amy Sorter — Writer and Editor, Connect Media

In 2025, fast-casual brands outperformed despite challenges. Predictions for 2026 include sector expansion with a focus on health, pricing, and competition.

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Starbucks revamps partner incentives: 3 lessons for the fast casual industry

by Cherryh Cansler — Publisher, FastCasual.com

The initiative, part of the company’s "Back to Starbucks" transformation, introduces quarterly bonuses, expanded digital tipping, and a transition to weekly…

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How going digital helped Hawaiian Bros increase catering revenue

by Amy Sorter — Writer and Editor, Connect Media

Hawaiian Bros Island Grill turned to Lunchbox's digital catering platform to meet the growing demand for group orders. The move also allowed the Hawaiian…

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Cicis Pizza takes No. 1 spot on Pizza Marketplace's 2026 Top 100 Movers & Shakers list

by Mandy Wolf Detwiler — Editor, Connect Media

Cicis Pizza took home the top honors as Pizza Marketplace's annual event in Las Vegas; Moto Pizza won a tech award from XRobotics and Pizza Nova's Domenic…

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How San Pedro Fish Market built a $30M legacy

by Cherryh Cansler — Publisher, FastCasual.com

Speaking at the Restaurant Franchising and Innovation Summit Tuesday in San Diego, Michael Ungaro shared the gritty, tenacious history of his family's brand …

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Professor Green teams with Hero Brands to launch PG in UK

by Cherryh Cansler — Publisher, FastCasual.com

PG Fast Food is shunning the traditional burger-and-fries blueprint in favor of a "naughty but nice" menu that emphasizes choice. Offerings include the "UFO" …

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Secret Burger Kitchen targets 'institutional-grade' scaling with trio of industry heavyweights

by Cherryh Cansler — Publisher, FastCasual.com

Dave Bloom will oversee development discipline and governance; Douglas Fry is in charge of menu discipline, throughput, training systems, decision architecture…

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Speaker Spotlight: Jay Jhun, senior director, loyalty and digital, Church's Texas Chicken

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Jay Jhun, senior director, loyalty and digital, at Church's Texas Chicken, shares insight on his career, achievements and industry trends ahead of his…

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Tips, advice for selecting the right franchise location

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The oldest, and most known, saying when it comes to real estate is location, location, location. It holds true when it comes to restaurant franchising success.

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Can Dave’s Hot Chicken leaders conjure magic from Mike's Red Tacos?

by Cherryh Cansler — Publisher, FastCasual.com

Mike's Red Tacos, a beef birria concept born just four years ago, has deals in place to open more than 200 locations. While the rapid expansion is turning…

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