Tord Olav Dønnum on the future of autonomous foodservice

by Richard Slawsky — Editor, Connect Media

Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…

GOOOOOOOALLLLLLL: Fast casual restaurants capitalizing on World Cup fever

by Amy Sorter — Writer and Editor, Connect Media

Along with national pride and fan excitement, this year's FIFA World Cup provides restaurants with an opportunity to increase their customer base. Experts tell…

The return of the Unicorn Frappuccino: Can Starbucks avoid the headaches this time around?

by Amy Sorter — Writer and Editor, Connect Media

When Starbucks created the drink nearly nine years ago, it generated significant consumer interest, leading to thousands of social media posts but also…

Part 1: Cool technologies at the NRA Show 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Editor Mandy Wolf Detwiler spent time in the tech pavilion at the National Restaurant Association Show.

Stop relying on hope: Marketing blueprints from Ziggi's Coffee, Lee's Chicken, Pita Pit, Budget Branders

by Amy Sorter — Writer and Editor, Connect Media

Panelists provide marketing insights ahead of FastCasual's upcoming "Restaurant Marketing Workshop" on June 2-3 in Boston.

Cava named No. 1 Brand of 2026 at Fast Casual Top 100 Gala

Cava secured the top honors following a year of monumental growth, including a 22.5% revenue increase and reaching $1.1 billion in annual sales.

Off-premise blitz: Turning pandemic survival tactics into long-term growth engines

by Mandy Wolf Detwiler — Editor, Connect Media

Industry leaders at the Restaurant Franchising and Innovation Summit highlighted how the shift from convenience to a permanent off-premise model requires a…

Ovation, Tap leaders share tips on crafting a guest feedback strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and…

Killer Burger eyes national growth with Houston debut, doubles down on ‘no shortcuts’ strategy

by Cherryh Cansler — Publisher, FastCasual.com

Killer Burger opens its first Houston location, expanding in Texas with a franchise-led strategy focused on operations, consistency and scalable growth.

Shake Shack shares tumble despite record openings, revenue growth

by Cherryh Cansler — Publisher, FastCasual.com

Shake Shack hits a record-breaking development streak in Q1, but stock dropped after missing Wall Street's revenue and profit estimates. Explore how the brand…

Smoothie King CEO launches dual-lane chicken concept in Dallas

by Amy Sorter — Writer and Editor, Connect Media

Smoothie King's CEO is offering crispy and light chicken options through his fast-casual Flock & Fresh brand in Dallas.

Disposable cameras and raw reactions: Why 'imperfect' social media content is winning in 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Marketing leaders from Via 313, ATL Wing Spot, and Hook + Ladder explain how multi-unit restaurant brands can drive sustained foot traffic in 2026 by balancing…

Diving deeper: Looking beyond sales for improved restaurant marketing

by Bradley Cooper — Editor, Connect Media

At the Restaurant Marketing Workshop in Boston from June 2 to 3, panelists will discuss how to do a deep dive into your brand's marketing and menu decisions.

Chipotle's Q1 earnings: Tech, sauce innovation drive transaction growth

by Cherryh Cansler — Publisher, FastCasual.com

The company's return to positive transaction growth was due to a focus on four pillars -- efficiency, innovative sauces attracting new guests, gamification and…

Starbucks' shine is back: 3 lessons from the Brian Niccol playbook

by Cherryh Cansler — Publisher, FastCasual.com

Simplifying metrics, focusing on incrementality and protecting turnover rates are part of the Starbucks turnaround plan.

More than a post: Turning influencers into content engines for your restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

At the Restaurant Franchising and Innovation Summit, marketing experts discussed the evolution of influencer marketing from a secondary tactic into a core…

How 1 fast casual founder aims to build AI bridge between wearables, wellness

by Amy Sorter — Writer and Editor, Connect Media

SUMMITS launched a new AI platform that bridges the gap between what wearable data tells people to eat and what ends up on their plates.

Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on…

Meet the Top 30 Movers & Shakers: Restaurant Marketing

by Cherryh Cansler — Publisher, FastCasual.com

We’re proud to honor the 2026 Restaurant Marketing Top 30 Movers & Shakers, who will be recognized at the Restaurant Marketing Workshop on June 2–3 in Boston.

Resilient but restless: Fast casuals outpace industry as 2026 competition heats up

by Amy Sorter — Writer and Editor, Connect Media

In 2025, fast-casual brands outperformed despite challenges. Predictions for 2026 include sector expansion with a focus on health, pricing, and competition.