Drumstick-roll please: KFC exec to share secret (branding) recipe as keynote of Restaurant Franchising & Innovation Summit

George Felix, KFC's director of brand communications, will share his secret recipe on how KFC is resonating with both millennials and Baby Boomers at the 2018 Restaurant Franchising and Innovation Summit.

Corner Bakery, Newk's, Saladworks leaders on making data make money

Three restaurant leaders discuss best practices for best data returns.

Third-party food delivery models evolve as demand accelerates

Third-party food delivery rapidly expands, gaining importance among restaurant operators who are contemplating the best approach to offer the service.

Restaurants honoring vets with freebies

A variety of restaurant brands are thanking vets for their service with free meals.

To franchise or not: &Pizza, Blaze CEOs debate which business model is best

Jim Mizes and Michael Lastoria debate franchising vs sticking with a company-owned business model.

Fiesta CEO: Hurricanes to blame for Q3 declines

Taco Cabana and Pollo Tropical hoping to bounce back by following its parent company's four-point revitalization plan.

Canadian start-up with a Caribbean bent shows passion integral to Perfect Pitch win

A Toronto mom-and-pop focused on a Caribbean native's love for his culture, along with his new bride's love for him took home honors at this year’s Perfect Pitch competition at the 2017 Fast Casual Executive Summit in Nashville.

Investing for growth? Veterans flag top priorities

A panel during the Fast Casual Executive Summit at the Nashville Omni explored the questions management should ask before investing in growth initiatives.

Dickey's, Quiznos, Firenza execs: Cloud technology gives a lift, but needs advocates

Cloud technology enables companies to respond faster to market changes and empowers employees to perform better, but change doesn't come without pain.

Restaurateurs: 'Don’t hesitate to offer mobile payments'

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the Fast Casual Executive Summit drew an overflow audience.

Halloween scaring up food freebies across the nation

Halloween is easily one of the most popular holidays for brands hoping to engage customers with freebies.

Millennials: 'Give us big discounts, cut the small talk'

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied panel of millennials about what gets their restaurant business and what does not.

Menu experts predict global menu trends — does your brand measure up?

Menu experts chat about current and future trends at this year's Fast Casual Executive Summit.

Chipotle CEO: 'We still have much work to do'

Despite missing analysts' marks, CEO Steve Ells said he's as optimistic as he was when starting Chipotle nearly 24 years ago.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

Summit keynote speaker: 5 seconds to leading amidst rapid change

Best-selling author and CNN commentator Mel Robbins tells fast casual leaders why they are likely just 5 seconds away from the best approach to their toughest challenges.

Muscle Maker CEO on mini IPO: 'Customers love our food. Now, they can own our stock.'

Muscle Maker Grill CEO Robert Morgan chats about his decision to take the chain public via a mini-IPO and

Pie Five uses food truck to build brand visibility in Kansas City, Part 2

The fast casual pizza concept is still new to a lot of people, and the food truck has improved customer awareness.

Kansas City Pie Five franchisee driving sales with food truck

The truck has helped improve the brand's visibility as well as delivered a new revenue stream.

Crackheads and Doughballs: Having fun in the fast (casual) lane

Crackheads and Doughballs — contrary to how they sound — are not insults. They're the names of the two latest fast casual brands dreamed up by James Markham, a California entrepreneur credited with helping create and take fast casual pizza to the masses.

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