How the Best Franchise Groups Get Franchise Communication Right

The bigger your franchise gets, the harder team communication becomes to manage. This guide covers what every franchise operator needs to know about keeping…

What Every Multi-Location Business Needs to Know About Team Communication

Here's what every multi-location business needs to know about getting team communication right at scale.

Toast’s IQ Grow offers marketing assistance to restaurant operators

May 7, 2026

Toast Inc., based in Boston, has introduced Toast IQ Grow, designed to help restaurant operators expand their digital presence and grow their brands online.

6 Signs Your Restaurant Team Communication Is Out of Control

If any of these signs sound familiar, it’s worth seriously rethinking how your team communication is set up.

How One Restaurant Fixed Its Team Communication Chaos (And What Every Operator Can Learn From It)

Most restaurants are losing data, burning out staff, and starting from scratch every time someone leaves. Here's how one multi-location BBQ restaurant fixed…

How 1 fast casual founder aims to build AI bridge between wearables, wellness

by Amy Sorter — Writer and Editor, Connect Media

SUMMITS launched a new AI platform that bridges the gap between what wearable data tells people to eat and what ends up on their plates.

Best Team Chat Apps for Multi-Location Restaurants in 2026

Managing team communication across multiple restaurant locations is challenging, and cannot be done properly on text threads and huge group chats. Compare the…

Bubbakoo’s Burritos taps Bikky to power data strategy, fuel growth

April 13, 2026

Bubbakoo's Burritos has partnered with Bikky to centralize customer data and strengthen its technology as a foundation for growth.

Oracle launches AI -backed system to consolidate back-office functions

April 2, 2026

Oracle has launched an artificial intelligence-backed system to consolidate back-office functions — including inventory, procurement, scheduling, production…

Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

How going digital helped Hawaiian Bros increase catering revenue

by Amy Sorter — Writer and Editor, Connect Media

Hawaiian Bros Island Grill turned to Lunchbox's digital catering platform to meet the growing demand for group orders. The move also allowed the Hawaiian…

Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

How to Choose a Team Chat App for Your Business

Choosing the right work chat app for your team requires asking the right questions. Let’s dive into how to decide which team chat is best for your needs.

The Team Communication Risk Report

Most restaurants don't think about their team communication risks until something goes wrong. This report shows you exactly what those risks are, and how to…

Presented by Zenzap

The Real Reason Your Team Is Burning Out (It's Not What You Think)

The way your team communicates is burning them out. And if you're running your internal communication through personal messaging apps like WhatsApp or…

6 Signs Your Team Communication Isn't Secure Enough

Here are six signs your team communication isn't as secure as you think. If any of these sound familiar, it's time to rethink how your team communicates at…

A Restaurant Owner's Guide to Secure Team Communication

Using personal chat apps for work puts your business data at risk. This guide breaks down the challenges of unsecured team communication, the real costs to…

Why Your Company Has 40 Group Chats and Nobody Knows What’s Going On

Personal chat apps give you zero control over company data. When employees leave, they take years of business information with them—and removing them takes…

Refresh your XM strategy with this clear, practical checklist

A simple visual guide to help strengthen your customer and employee experiences.

Presented by Service Management Group

Frontline first: Connecting employee and customer experience for stronger results

Learn how a connected employee and customer experience can boost engagement, loyalty, and performance.

Presented by Service Management Group