The Hidden Risk of Sharing Phone Numbers in Your Restaurant's Group Chat

Sharing personal numbers exposes team members to harassment, blurs professional lines, and creates major legal risks. Discover how to protect your staff and…

Top 6 Work Chat Apps for Small Businesses

Is your small business outgrowing its chaotic group chat? Discover the top 6 work chat apps that bring clarity, accountability, and professionalism.

Top 5 Work Chat Apps for Restaurants in 2025

Choosing the right work chat app for your restaurant is crucial. This guide rates the top 5 work group chat apps, comparing ease of use, security, and other…

The Cure for Communication Chaos: Creating a Single Source of Truth for Your Team

Stop losing critical updates in your chaotic restaurant chats. This digital clutter wastes your labor budget and causes expensive mistakes, from botched orders…

When An Employee Quits, Do They Take Your Business Data with Them?

Stop letting ex-employees walk away with your company's data. With high turnover, personal chat apps put your schedules and private info at risk. Switch to a…

How 24/7 Group Chats Are Burning Out Your Food Service Team

The food industry has a problem of an “always-on” culture that’s exhausting your team and costing your business. The good news is, there’s a simple way to fix…

SynergySuite Shortlisted in the 2025 SaaS Awards

June 20th, 2025—SynergySuite has been shortlisted for the Best SaaS Product for ERP, Best SaaS Solution for BI, Analytics and Reporting, and the Best SaaS…

SynergySuite Wins Two Gold Stevie® Awards in 2025 American Business Awards®

SynergySuite, a global leader in restaurant management technology, has been awarded two Gold Stevie® Awards in the 23rd Annual American Business Awards®…

Qu Redefines Restaurant Operations with Industry-First Smart Kitchen

Breakthrough platform fuses IoT sensors, energy and equipment management, and predictive insights to maximize efficiencies and reduce costs

How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation

Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…

Presented by Ovation Up, Inc.

6th Annual State of Digital for Restaurants

Qu’s 6th Annual State of Digital reveals top QSR and fast casual trends from 170 brands (85,000 locations). With digital growth stabilizing, 40% of brands see…

Presented by Qu

How Earthbar 70X'd Their Feedback Volume

Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…

Presented by Ovation Up, Inc.

Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

SynergySuite Secures Spot at #37 in Deloitte 2024 Technology Fast 50 Awards

SynergySuite is thrilled to announce its inclusion at number 37 in the 2024 Deloitte Technology Fast 50 Awards, marking another milestone in the company’s…

How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.

How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study

Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…

Presented by Ovation Up, Inc.

Salt Lake Tribune Names SynergySuite a Wasatch Front Top Workplace

SynergySuite has been awarded a Top Workplaces 2024 honor by The Utah Top Workplaces. This list is based solely on employee feedback gathered through a…

SynergySuite Secures #35 Spot on Utah Business Fast 50

SynergySuite, a global leader in restaurant management software, proudly announces its first appearance on the Utah Business Fast 50 list, ranking at #35.

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…