Pizza Executive Summit 2011 announces speakers, agenda

by Kim Williams — Reporter, NetWorld Alliance

The Pizza Executive Summit, an exclusive executive-only event produced by NetWorld Alliance and hosted by PizzaMarketplace.com, has finalized its keynote…

Fazoli’s goes old school for new promotion

April 7, 2011

Photos of mullet haircuts, parachute pants and any other "old school" behavior can be traded in for free spaghetti as part of a new promotion developed by…

Technomic: Lower calorie items more available

April 7, 2011

Recent research conducted by Technomic finds that more restaurant chains are providing menu items with fewer than 550 calories.

NEXTEP adds iPad Ordering to portfolio

April 5, 2011

Troy, Mich.-based NEXTEP Systems, a provider of customer self-order technology, has added iPad Ordering to its automated ordering portfolio.

Chipotle taps new digital agency

April 4, 2011

New York-based digital agency Rokkan has been selected by Chipotle Mexican Grill for several digital marketing and brand awareness initiatives in 2011.

Boston Market donates more than $825K to children’s charity

March 31, 2011

Boston Market presented a check this week for $829,091.59 to Give Kids The World, a nonprofit resort in Central Florida designed to provide memorable…

Seattle's Best launches Brew-lanthropy Project

March 31, 2011

Seattle's Best Coffee has launched the Brew-lanthropy Project, an initiative that works to provide nonprofits with an opportunity to fuel their purpose. The…

Saladworks marking down Sophie's Salad in April

March 29, 2011

Throughout April, the popular Sophie's Salad at Saladworks will be priced at $6.99.

Eat24Hours.com launches mobile platform

March 29, 2011

Eat24Hours.com, a website that features food delivery options in more than 400 cities, has launched a mobile platform that makes it easier for customers to…

Commentary: Restaurants and the new calorie police

It is too early to completely reformulate consumer favorites into healthier items, but not too early for some menu evolution.

GrubHub, OLO team up to create online ordering platform

March 28, 2011

Web and mobile service provider GrubHub has signed a business partnership with OLO Online Ordering to integrate OLO's list of restaurant menus on its site…

Market Force acquires leading Canadian customer intelligence provider

March 27, 2011

Market Force Information has acquired Winnipeg-based Tell Us About Us (TUAU), a leader in customer experience measurement and Canada’s largest customer…

UFood Restaurant Group partners With Mindshare Technologies

March 27, 2011

UFood Restaurant Group Inc. has retained Mindshare Technologies to implement a comprehensive customer satisfaction program.

Starbucks Digital Network debuts new content providers

March 23, 2011

The Starbucks Digital Network, in partnership with Yahoo!, has introduced new content providers, including The Economist, ESPN Insider Rumor Central, Marvel…

Caribou Coffee earns J.D. Power and Associates honor

March 23, 2011

Caribou Coffee, the nation’s second-largest coffeehouse chain, was recognized as a J.D. Power and Associates 2011 Customer Service Champion. Caribou is one of…

Starbucks and Gabrielle Giffords

by Valerie Killifer — Editor, FastCasual.com

Restaurant operators talk a lot about the value of creating a memorable experience for their guests, but nothing has struck me more about the guest experience…

Innovation in the name of charity

by Darrel Suderman — President, Food Technical Consulting

What do the Love Kitchen, Panera Bread, and Cafe 180 all have in common? They provide affordable food to those who can’t regularly pay full price for a meal.

Digital menu boards: Poised for U.S. growth

by Valerie Killifer — senior editor, NetWorld Alliance

While the rollouts of digital menu boards are taking international markets by storm, implementation is slow but steady in the U.S.

ParTech releases consumer restaurant technology study

March 13, 2011

ParTech has released the results of a survey that assesses consumers’ views on dining and technology. The survey is revealed in a whitepaper, “The Dining…

Beanstalk Loyalty to deliver Facebook check-in through POS

March 9, 2011

Beanstalk Loyalty has announced patent pending technology creating the first loyalty platform to deliver the integration between the point-of-sale (POS…