Customer Service / Experience News & Media
Pita Pit to give customers Ultimate Choice
May 3, 2011
Pita Pit turned has turned to its loyal customers to help decide what flavors they want to see spicing up menus across the nation with its newest program…
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Genghis Grills HealthKwest gives chain energy boost
by Valerie Killifer — senior editor, NetWorld Alliance
How Genghis Grill's HealthKwest campaign yielded social media growth.
read nowWebinar to discuss emerging trends in foodservice
April 28, 2011
Empathica and FastCasual.com will present a roundtable webinar May 12 discussing the five emerging foodservice industry trends. The webinar, "Emerging Trends…
read nowBuzztime, Buffalo Wild Wings enter master services agreement
April 27, 2011
NTN Buzztime Inc., the digital interactive restaurants and bar entertainment network, has announced its multi-year partnership with Buffalo Wild Wings Inc.
read nowConsumers list Coca-Cola, Starbucks as most relevant brands
April 25, 2011
According to Bevnet, Brodeur Partners, a strategic communications company, recently released the results of a survey that assessed the "relevance" of brands to…
read nowSaladworks responds to customer feedback in real-time
April 25, 2011
Saladworks today announced that its guest relations website, SaladworksListens.com, will now include real-time customer feedback. Guest relations team members…
read nowSeattles Best enters Tim Hortons territory
April 25, 2011
Seattle's Best Coffee, a subsidiary of Starbucks, is now offered in 10 Wal-Mart Supercenters throughout Canada.
read nowBrueggers Bagels taps new print marketing firm
April 24, 2011
Bruegger's Bagels has named Baltimore-based Vertis Communications as its provider of direct marketing programs and advertising inserts. The partnership was…
read nowMobileBytes launches White Label program for restaurants
April 21, 2011
Phoenix-based technology firm, MobileBytes LLC is trying to make it easier and more affordable for restaurants to reach their customer base with the launch of…
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Nutritional calculators: The diner's guide to healthy eating
by Kim Williams — Reporter, NetWorld Alliance
Restaurants are embracing consumers' demand to know more.
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Tasti D-Lite SNAPs into social media loyalty program
by Alicia Kelso — Editor, QSRWeb.com
New platform offers effortless customer incentives through automatic check-ins.
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Pizza Executive Summit 2011 announces speakers, agenda
by Kim Williams — Reporter, NetWorld Alliance
The Pizza Executive Summit, an exclusive executive-only event produced by NetWorld Alliance and hosted by PizzaMarketplace.com, has finalized its keynote…
read nowFazolis goes old school for new promotion
April 7, 2011
Photos of mullet haircuts, parachute pants and any other "old school" behavior can be traded in for free spaghetti as part of a new promotion developed by…
read nowTechnomic: Lower calorie items more available
April 7, 2011
Recent research conducted by Technomic finds that more restaurant chains are providing menu items with fewer than 550 calories.
read nowNEXTEP adds iPad Ordering to portfolio
April 5, 2011
Troy, Mich.-based NEXTEP Systems, a provider of customer self-order technology, has added iPad Ordering to its automated ordering portfolio.
read nowChipotle taps new digital agency
April 4, 2011
New York-based digital agency Rokkan has been selected by Chipotle Mexican Grill for several digital marketing and brand awareness initiatives in 2011.
read nowBoston Market donates more than $825K to childrens charity
March 31, 2011
Boston Market presented a check this week for $829,091.59 to Give Kids The World, a nonprofit resort in Central Florida designed to provide memorable…
read nowSeattle's Best launches Brew-lanthropy Project
March 31, 2011
Seattle's Best Coffee has launched the Brew-lanthropy Project, an initiative that works to provide nonprofits with an opportunity to fuel their purpose. The…
read nowSaladworks marking down Sophie's Salad in April
March 29, 2011
Throughout April, the popular Sophie's Salad at Saladworks will be priced at $6.99.
read nowEat24Hours.com launches mobile platform
March 29, 2011
Eat24Hours.com, a website that features food delivery options in more than 400 cities, has launched a mobile platform that makes it easier for customers to…
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